Bojangles

4.0
2379 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
2095 State Route 16, St Augustine, FL
32084, United States

Hours

Reviews

4.0
2,379 reviews
5 stars
1,300
4 stars
451
3 stars
220
2 stars
128
1 star
280

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some praising the freshness and flavor, while others experienced cold or poorly prepared items.

Service Issues

Many reviews highlighted slow service, unhelpful staff, and issues with order accuracy, particularly in the drive-thru.

Cleanliness

Several customers noted cleanliness issues, with dirty tables and unsanitary conditions being a common complaint.

Staff Friendliness

While some customers praised the friendly and accommodating staff, others reported rude or indifferent service.

Management Concerns

Multiple reviews indicated a need for better management and organization, with complaints about staff behavior and operational inefficiencies.
  • AM
    A M
    3 days ago
    1.0
    Food is good, but EVERY time we are at this location they are incredibly slow. This time we waited 25 minutes to get our food (inside) only when others that came in after us started getting served others found out our food wasn't even ready. We only ordered 2 combo chicken supreme meals, so it isn't even like we ordered a lot.
  • TM
    Tracy Mills
    4 days ago
    5.0
    Experience improved since my last review 5 months ago. My order was messed up (3 piece chicken - 2 thighs and 1 leg) so I went back to the counter, the lady employee looked at my plate and said "they messed up your whole order, what you have is a breast and 2 legs". Ok so I got a breast instead of a thigh, I wasn't upset I just wanted my 2nd big piece of chicken I paid for, breast, thigh, whichever. The lady employee gave me 2 thighs that I was suppose to have. Unexpectedly I almost had a whole chicken for the price of a 3 piece.
  • SS
    Sharon Shailer
    6 days ago
    2.0
    Still love their biscuits but service was gruff and uninterested. This store has been this way for the five or six years i've been in StA. Still, I'm hopeful and try it once or twice a year.
  • KR
    Kathy Marley, Realtor
    Jan 6, 2026
    1.0
    Our family enjoys Bojangles and we have tried this location 3 separate times at varying times of day. Twice we have ordered ahead for pick up and once going thru drive thru. The orders have taken far too long, upwards 45 minutes, despite not being busy. They are always out of items, no one seems to know what's going on. Customers given the wrong orders. Simply not worth the headache
  • RC
    Rachel Catanzaro
    Dec 26, 2025
    1.0
    My family will NEVER eat here again! The Cajun Filet Biscuit they gave me today was RAW! They gave me a refund, but offered NO apology. I only gave a 2 star review on the service because the gentleman that I brought the biscuit to seemed to actually care, though I think he was too shocked to offer an apology. I would not recommend this place to anyone!

Frequently Asked Questions About Bojangles

What are the regular dining hours at Bojangles in St. Augustine?

Bojangles in St. Augustine is open for dine-in every day from 5:00 AM to 10:00 PM.

Does Bojangles offer drive-through service and what are its hours?

Yes, Bojangles offers drive-through service daily, open from 5:00 AM to 10:00 PM on weekdays and extended until 11:00 PM on Fridays and Saturdays. On Sundays, it opens at 6:00 AM and closes at 10:00 PM.