Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers reported inconsistent food quality, with some praising the freshness and flavor, while others experienced cold or poorly prepared items.
Service Issues
Many reviews highlighted slow service, unhelpful staff, and issues with order accuracy, particularly in the drive-thru.
Cleanliness
Several customers noted cleanliness issues, with dirty tables and unsanitary conditions being a common complaint.
Staff Friendliness
While some customers praised the friendly and accommodating staff, others reported rude or indifferent service.
Management Concerns
Multiple reviews indicated a need for better management and organization, with complaints about staff behavior and operational inefficiencies.
AM
A M
3 days ago
1.0
Food is good, but EVERY time we are at this location they are incredibly slow. This time we waited 25 minutes to get our food (inside) only when others that came in after us started getting served others found out our food wasn't even ready. We only ordered 2 combo chicken supreme meals, so it isn't even like we ordered a lot.
TM
Tracy Mills
4 days ago
5.0
Experience improved since my last review 5 months ago. My order was messed up (3 piece chicken - 2 thighs and 1 leg) so I went back to the counter, the lady employee looked at my plate and said "they messed up your whole order, what you have is a breast and 2 legs". Ok so I got a breast instead of a thigh, I wasn't upset I just wanted my 2nd big piece of chicken I paid for, breast, thigh, whichever. The lady employee gave me 2 thighs that I was suppose to have. Unexpectedly I almost had a whole chicken for the price of a 3 piece.
SS
Sharon Shailer
6 days ago
2.0
Still love their biscuits but service was gruff and uninterested. This store has been this way for the five or six years i've been in StA. Still, I'm hopeful and try it once or twice a year.
KR
Kathy Marley, Realtor
Jan 6, 2026
1.0
Our family enjoys Bojangles and we have tried this location 3 separate times at varying times of day. Twice we have ordered ahead for pick up and once going thru drive thru. The orders have taken far too long, upwards 45 minutes, despite not being busy. They are always out of items, no one seems to know what's going on. Customers given the wrong orders. Simply not worth the headache
RC
Rachel Catanzaro
Dec 26, 2025
1.0
My family will NEVER eat here again! The Cajun Filet Biscuit they gave me today was RAW! They gave me a refund, but offered NO apology. I only gave a 2 star review on the service because the gentleman that I brought the biscuit to seemed to actually care, though I think he was too shocked to offer an apology. I would not recommend this place to anyone!
What are the regular dining hours at Bojangles in St. Augustine?
Bojangles in St. Augustine is open for dine-in every day from 5:00 AM to 10:00 PM.
Does Bojangles offer drive-through service and what are its hours?
Yes, Bojangles offers drive-through service daily, open from 5:00 AM to 10:00 PM on weekdays and extended until 11:00 PM on Fridays and Saturdays. On Sundays, it opens at 6:00 AM and closes at 10:00 PM.
What type of food does Bojangles specialize in?
Bojangles specializes in boldly seasoned chicken, scratch-made biscuits, and Southern-style meals including breakfast, lunch, and dinner favorites like chicken tenders and chicken biscuits.
Can I order food from Bojangles online or via a mobile app?
Yes, you can order food through the Bojangles website or via their mobile app available on both iOS and Android platforms.
What payment options are accepted at Bojangles St. Augustine?
Bojangles accepts payment by cash, Mastercard, Visa, and travelers checks.
Is Bojangles family-friendly and does it offer a children's menu?
Yes, Bojangles welcomes families and has a children's menu available to cater to younger guests.
Does Bojangles provide catering services for events?
Yes, Bojangles offers catering services to accommodate various events and group meals.
What nearby attractions can I visit before or after dining at Bojangles?
Nearby attractions include the St. Augustine Aquarium, Zipstreams Castaway Canopy Adventure, and Old Town Villages. These make great stops for entertainment or sightseeing around your visit to Bojangles.
Are there hotels close to Bojangles for visitors planning to stay overnight?
Yes, the Courtyard by Marriott St. Augustine I-95 is a nearby hotel providing convenient accommodation for guests visiting Bojangles and the area.
What other fast food or chicken restaurants are located near Bojangles?
Nearby fast food and chicken restaurants include Zaxby's and Subway, offering alternative dining options within close proximity to Bojangles.