Tropical Smoothie Cafe

4.1
834 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
1201 4th Street North, St. Petersburg, FL
33701, United States

Reviews

4.1
834 reviews
5 stars
502
4 stars
135
3 stars
53
2 stars
42
1 star
102

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing long wait times and incorrect orders, while others praised the friendly and attentive staff.

Portion Sizes

Several reviews mentioned dissatisfaction with portion sizes, particularly for smoothie bowls and sides, indicating a decline in value for money.

Management Changes

Feedback suggests improvements in service and atmosphere, attributed to new management, with many customers expressing renewed loyalty.

Product Quality

While some customers enjoyed the smoothies and food, others noted issues with flavor and preparation, indicating a lack of consistency in product quality.

Customer Experience

Overall, customer experiences varied widely, with some highlighting excellent service and cleanliness, while others reported negative interactions and unprofessional behavior.
  • OL
    OD Lynch
    Jan 12, 2022
    1.0
    If I could give zero stars...I would. I went to this location on 1/10/2022 and was treated horribly as a customer. I told the (white) kid at the counter what I wanted the order and proceeded to ask about another item on the list. Before he put my order in the computer, he started talking to another group of people on the other side of the counter. You can clearly see they had their food already. I waited a few minutes with no order put in STILL, so I walked out. Never will bring my business here again. If this is how you guys treat your customers, then you shouldn't have this location open....JUST SAYING
  • SN
    Sarah Napier
    Aug 31, 2021
    1.0
    Place was slammed, no order at all. Employees on their phones while the line is out the door and others just making orders an giving them to whoever. Stood in line to order for 10 mins to order two small smoothies, watched people who ordered well after me be served. Had to go up an ask for my smoothies to be remade because they were given to someone else. I understand being understaffed and busy, but this place needs to have a better system for orders. Whole thing is a mess.
  • WH
    Wade House
    Mar 7, 2021
    1.0
    I placed a online order for 2 smoothies and a flatbread on Sunday at 2:11pm so we could grab and go, especially with a newborn in tow. It is now 2:51pm and they are “making it now” after my husband has been standing inside since the pick up time at 2:21 along with many other angry customers. If this wasn’t prepaid we would have left 30 mins ago. Ridiculous service.
  • BW
    Brian Watkins
    Jan 27, 2021
    5.0
    Yall the best great work and new manager goes harder than maddie

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What types of meals are served at Tropical Smoothie Cafe?

They serve breakfast, brunch, lunch, dinner, and late night meals.