Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.2
322 reviews
5 stars
131
4 stars
42
3 stars
22
2 stars
21
1 star
106
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, lack of acknowledgment, and unhelpful responses to complaints.
Delivery Issues
Many customers experienced significant delays in delivery, with some orders taking over an hour and a half, leading to frustration and dissatisfaction.
Food Quality
While some customers praised the food quality, others reported issues such as incorrect orders, bland flavors, and unsanitary conditions.
Staffing Problems
Several reviews indicated that the location is often understaffed, leading to slow service and disorganization.
Mixed Experiences
There were a few positive experiences noted, particularly with specific staff members, but overall, the majority of feedback was negative.
- RMRenee MillsJan 3, 20265.0I love their sandwiches! They have a wide selection of sandwiches to choose from. The staff is very friendly. I definitely will be back.
- JJJeremiahDec 7, 20251.0Anytime you order food off their app you get a call for management saying they have no drivers because I never have drivers and that they can't have Uber pick it up because the owner owes Uber thousands and thousands of dollars to Uber has cut them off and Uber were no longer pick up their stuff by what I'm told by Management the owner needs learned to pay his bills I'm going to be calling ice on this one
- WBWilliam BoydNov 26, 20255.0I came in with my girlfriend I was greeted by Amy she was so awesome and helpful and the atmosphere was great the staff was great the prices were good and Amy helped us out and once again was very helpful
- DRDatosha RobinsonNov 15, 20251.0I ordered my food as one of the employees husband and two children walked, they immediately ordered with the female employee and I had to wait for her to make their FREE food - as I, the paying customer waited. She said she didn’t realize that my ticket was up (because the guy there asked her to make my food) I told her she didn’t noticed because she immediately started making her family free food as I waited. She also walked into the lobby and touched on the brownie packages and walked back behind the counter and started making my sandwich. This was very disgusting and not how you treat paying customers. I requested a refund because I will not be supporting this location. Her family was sitting in the booth enjoying all the free food and desert as I, the paying customer left unhappy and without food.
- SLShannon LawsonOct 2, 20252.0Went in just to buy some of the bread. Employees were very rude. I was asked to use the kiosk and told the employee that I was paying cash and he responded with "I don't have time for that right now". Employees need to be trained better on how to speak to customers!