Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than . Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
2.4
199 reviews
5 stars
50
4 stars
17
3 stars
9
2 stars
16
1 star
107
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times for food, with many experiencing delays of over an hour and inconsistent service quality.
Food Quality
There were mixed reviews on food quality, with some praising the wings while others complained about dryness, saltiness, and incorrect orders.
Customer Service
While some staff were noted for being friendly and helpful, many reviews highlighted poor customer service experiences, including rudeness and lack of urgency.
Order Accuracy
Numerous customers reported issues with missing items or incorrect orders, leading to frustration and dissatisfaction.
- IRIsabella Reynolds3 days ago1.0The food was disgusting and the soda taste like water.
- MWMike WoodsJan 5, 20261.0You’re going to be so mad and disappointed
- MOMiguel OjedaDec 21, 20253.0Staff was nice, warm and welcoming. The wings were tiny and small. Not what we expected for the price.
- DSDivine SolarDec 7, 20251.0Im not sure why a business advertises being open until 1am when the first thing you do is turn us away at 12:30AM, claiming only onlines. Its a shame as I wanted to try it for the first time. But I dont think I will. I worked in food service for over 5 years. And the last thing you do is have your doors unlocked without the ability to serve a customer. I will say the employees seemed nice so I wont discredit that. But change your hours. Dont lie.
- MMMattDec 4, 20255.0Major applause and maybe a standing ovation for the Wingstop team on Durban Pavilion Dr. These wings weren’t just good, they were we might need to sit down and process this experience good. We ordered Cajun Hot, and let me tell you, the sauce-to-wing ratio was executed with the kind of precision usually reserved for NASA launches. Perfectly coated, zero sogginess, and a flavor level that said, We know EXACTLY what we’re doing. The wings were crispy, fresh, and had just the right kick. Enough heat to make you smile, not enough to make you rethink your life choices. And then there's the signature on the bag “Rockout HI.” Now, whether that’s the culinary genius who made these wings or the packaging mastermind who handled the final send off, one thing is certain this person is a hero. If there’s any way to request this individual by name in the future, consider this our formal petition. To the whole team, thank you for delivering wings that could honestly raise morale, fix a bad day, and possibly even bring world peace if deployed correctly. Keep up the phenomenal work. You’ve definitely earned lifelong customers.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop in St. Johns, FL?
Wingstop in St. Johns is open every day from 10:30 AM to 1:00 AM.
Can I order Wingstop's wings for delivery or pickup?
Yes, Wingstop offers delivery, same-day delivery, no-contact delivery, and in-store pickup services.
What types of wings and flavors does Wingstop offer?
Wingstop offers classic and boneless wings, as well as tenders, with over 11 iconic flavors including Lemon Pepper and Original Hot.
Does Wingstop in St. Johns have a drive-through service?
No, the Wingstop location in St. Johns does not have a drive-through; it is closed every day for drive-through service.
How can I view Wingstop's menu or place an order online?
You can view the menu and place orders online at https://www.wingstop.com/location/wingstop-2581-st-johns-fl-32259/menu.
What payment methods are accepted at Wingstop?
Wingstop accepts American Express, Discover, Mastercard, and Visa cards.
Where is Wingstop located in St. Johns, FL?
Wingstop is located at 480 Durbin Pavilion Dr., M-102, St. Johns, FL 32259, USA.
Are there any mobile phone stores near Wingstop for customers to visit?
Yes, nearby mobile phone stores include T-Mobile, Cellular Sales, Verizon, and Verizon Authorized Retailer — Cellular Sales, which you could visit before or after enjoying Wingstop's wings.
What nearby dining options are there around Wingstop?
Nearby dining options include Jana Steakhouse, Firehouse Subs, Keke's Breakfast Cafe, Smoothie King, Kinya Ramen, Chicken Salad Chick, and Mochinut St Johns — great for exploring different cuisines after your Wingstop visit.
What other services and stores are near Wingstop that customers might find useful?
Nearby services include Baptist Primary Care - Durbin Park, sports and recreation at Club Pilates, mattress shopping at Mattress Firm, banking at Chase Bank, and shopping at The Pavilion at Durbin Park, making it convenient to combine your Wingstop visit with errands or activities.