Whataburger

3.8
599 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Whataburger
179 Village Commons Dr, St. Augustine, FL
32092, United States

Hours

Reviews

3.8
599 reviews
5 stars
341
4 stars
63
3 stars
54
2 stars
43
1 star
98

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported rude behavior and long wait times.

Food Consistency

Food quality varied significantly, with some customers enjoying fresh meals while others received cold or incorrect orders.

Cleanliness

The cleanliness of the location was inconsistent, with reports of dirty tables and trash on the floor.

Management Issues

Several reviews highlighted poor management practices, including lack of accountability and inadequate staff training.
  • AM
    Anthony Myers
    5 days ago
    1.0
    Wow, just wow. I went in to get lunch, believing that the meal would be made to order if not at least hot and fresh. Instead, the only thing that was even close to warm on my double burger was the lettuce. The hamburger wasn't even warm, it's possible that I might be able to claim I am a necrophiliac because I ate dead meat. It was that cold. The bread tasted wet and soaked and the cheese that I had added wasn't anywhere near melted. It was cold and torn from being too rigid to hold together after being stuffed in the sandwich as if it were an afterthought. The fries were cold, moist and had little taste. I ate half the sandwich and chucked the fries with the rest of the sandwich, This meal really felt to me as if it had been made for someone else around 1130 am and I was given it around 1250 pm. At least the Diet Coke tasted like Diet Coke.
  • AC
    alexis Cline
    6 days ago
    5.0
    One of the restaurants I grew up around and it’s such a cozy experience. Everything is so tasty and delicious.
  • AC
    Ambar Liz Chan
    Jan 3, 2026
    5.0
    Great French fries and great customer service they are polite, fast and efficient
  • ZL
    Zharia Lennear
    Dec 28, 2025
    5.0
    Super great service. Clean place. Front counter person was super friendly and gave me ketchup (including spicy) in the bag before I even asked!
  • FF
    FL Flip
    Dec 6, 2025
    1.0
    This location denies access to service dogs. My family just went inside this location to eat at around 10:30PM (12/6/2025). The elderly white man with a mustache behind the counter immediately told us my wife's clearly marked service dog is not allowed in the premises. My wife reminded this particular employee of the ADA law and he is free to ask the requisite questions to verify his function. The Whataburger employee waved away my wife's statement. We have been to this location often, with and without our service dog. This is the first time we have been refused service at this location. We will never patronize this location again. Very disappointed at Whataburger's training and hiring policy. On boarding anyone this rude, ignorant and dismissive should never be normalized.

Frequently Asked Questions About Whataburger

What are the operating hours for Whataburger in St. Augustine, FL?

Whataburger in St. Augustine is open 24 hours a day, seven days a week.

Where is Whataburger located?

Whataburger is located at 179 Village Commons Dr, St. Augustine, FL 32092, USA.