At Papa Johns Pizza in St. Augustine, FL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best St. Augustine pizza for any occasion. Call us for pizza delivery in St. Augustine or stop by 105 Murabella Pkwy for carryout to order the best pizza in St. Augustine, along with breadsticks, wings, and more!
Many customers reported issues with undercooked or poorly prepared pizzas, leading to dissatisfaction.
Customer Service
Numerous reviews highlighted unprofessional and rude behavior from staff, particularly management, which negatively impacted customer experiences.
Delivery Issues
Frequent complaints about late deliveries, incorrect orders, and poor communication regarding order status were noted.
Order Accuracy
Customers experienced a high rate of incorrect orders, including wrong toppings and missing items.
Positive Staff Interactions
Some customers praised friendly staff and quick service during their visits, indicating that not all experiences were negative.
GG
Griffin
Sep 8, 2025
4.0
The pizza itself is great but like every other pizza place, it's a hit or miss if it's going to be good.
JB
James Bretney
Aug 24, 2025
5.0
Nice people.
AC
Ashley Clark
Aug 4, 2025
1.0
if I could leave zero stars I absolutely would. Not only was both pizzas still raw but two very simple pizzas ordered off there family deal online. A meats pizza and a pepperoni and bacon pizza were both missing pepperoni. we had three other sides on our order and the sides were fine. we called and spoke to owner, asking if they were out of pepperoni and he said no we have pepperoni. so we explained That both pizzas were missing pepperoni and raw. he said he would refund and void the ticket and then put a note for us to get two pizzas another time. which we said we didn’t care about but appreciated the refund. go to look today. A $62 order he refunded $18… I will break it down for you. Jalepeno Bites $7.99, cheesesticks $8.99, cinnamon pull apart $8.99, family deal large 2 topping and large specialty both with epic stuff crust $32.99 equaling $58.46, $62.99 with tax. so my husband called and all he wanted to say is I’ll send you pizza now, which we don’t want! So then I called. Same thing. He kept telling me well your sides were fine And listed the prices of those but yet couldn’t look up the price of a family special with both epic stuffed crust would say well system only says $18 to refund for two pizzas. I said I will pay for the sides, I just wanted pizza refunded and I do not want pizza sent to me.but kept demanding that he deliver pizzas whenever I’m home, or come up and get 1,2,3,4 free pizzas or whatever I want. Just crazy you’d rather give me 4 pizzas over a refund for the two I am asking for? Every time I tried to speak on the phone he wanted to cut me off every time and talk louder repeating himself a million times to where I had to be quiet. So finally lost my cool when I couldn’t be heard as a customer when he kept demanding that I listen to him then he started cussing. first off the pizza was absolutely disgusting, but does not come close to the disgusting human that’s the owner. Who also claims he doesn’t care about any reviews any customers leave. (Because I mentioned all his bad reviews lately) he then hung up on me. so here is his review, that I told him I would leave since he doesn’t care but maybe someone ordering from here will and will go to one of the other 10 pizza places right here in Murabella and have way better luck! Pictures added are proof of my order, each item cost when you order and pictures of pizza.
ND
Nash Diaz
Jul 18, 2025
1.0
I was very disappointed on my first visit. A young man answered the phone, started cursing, and hung up, leaving me unable to reach them. This is my second time ordering my drinks missing. It’s very upsetting.please do better
KV
Kristel Vanderheiden
Jul 17, 2025
1.0
Is it possible to give less stars? This is how it they delivered. I verified I had the correct address, no phone calls…. Nothing. This isn’t even the correct building address. Ants crawling all over my kids food. I tried calling the restaurant and no answer. What a waste of $33! Do not do business here.
What are the delivery hours for Papa Johns Pizza in St. Augustine, FL?
Delivery is available Monday to Thursday from 10:00 AM to 11:00 PM, Friday and Saturday until midnight, and Sunday from 11:00 AM to 11:00 PM.
Can I order takeout from Papa Johns Pizza and what are the hours?
Yes, takeout is available Monday to Thursday from 10:00 AM to 10:45 PM, Friday and Saturday until 11:45 PM, and Sunday from 11:00 AM to 10:45 PM.
Where is Papa Johns Pizza located in St. Augustine?
Papa Johns Pizza is located at 105 Murabella Pkwy, St. Augustine, FL 32092.
What products does Papa Johns offer at this location?
They offer pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Does Papa Johns Pizza in St. Augustine offer no contact delivery?
Yes, they provide no contact delivery for customer safety.
How can I order pizza online or via an app from Papa Johns?
You can order online through their website or download the Papa Johns app from the Apple App Store or Google Play Store to order delivery or carryout.
Are there any other pizza restaurants near Papa Johns in St. Augustine?
Yes, nearby pizza places include Domino's Pizza, Stoner's Pizza Joint, and Papa Murphy's, offering you variety if you want to compare or try something different.
What other dining options are near Papa Johns Pizza at 105 Murabella Pkwy?
Nearby you can find Willie Jewell's Bar-B-Q, Gator's Dockside, and Southern Vibes for barbecue, American cuisine, and tapas, respectively, great for exploring local flavors before or after your pizza.
Are there any nearby services where I can take care of errands while dining at Papa Johns?
Yes, nearby services include Verizon and TCC for electronics and mobile needs, White Palace Cleaners for dry cleaning, and Western Union for money transfers, convenient stops during your visit.
What social media platforms can I follow Papa Johns Pizza in St. Augustine on?
You can follow Papa Johns on Facebook at 'PapaJohnsPizzaStAugustineFL4628', on Instagram at @papajohns, and on Twitter @PapaJohns to get updates and promotions.