Papa Johns Pizza

2.8
201 reviews

About

Pizza Restaurant
At Papa Johns Pizza in St. Augustine, FL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best St. Augustine pizza for any occasion. Call us for pizza delivery in St. Augustine or stop by 105 Murabella Pkwy for carryout to order the best pizza in St. Augustine, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
105 Murabella Pkwy, St. Augustine, FL
32092, United States

Hours

Reviews

2.8
201 reviews
5 stars
65
4 stars
16
3 stars
16
2 stars
16
1 star
88

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with undercooked or poorly prepared pizzas, leading to dissatisfaction.

Customer Service

Numerous reviews highlighted unprofessional and rude behavior from staff, particularly management, which negatively impacted customer experiences.

Delivery Issues

Frequent complaints about late deliveries, incorrect orders, and poor communication regarding order status were noted.

Order Accuracy

Customers experienced a high rate of incorrect orders, including wrong toppings and missing items.

Positive Staff Interactions

Some customers praised friendly staff and quick service during their visits, indicating that not all experiences were negative.
  • GG
    Griffin
    Sep 8, 2025
    4.0
    The pizza itself is great but like every other pizza place, it's a hit or miss if it's going to be good.
  • JB
    James Bretney
    Aug 24, 2025
    5.0
    Nice people.
  • AC
    Ashley Clark
    Aug 4, 2025
    1.0
    if I could leave zero stars I absolutely would. Not only was both pizzas still raw but two very simple pizzas ordered off there family deal online. A meats pizza and a pepperoni and bacon pizza were both missing pepperoni. we had three other sides on our order and the sides were fine. we called and spoke to owner, asking if they were out of pepperoni and he said no we have pepperoni. so we explained That both pizzas were missing pepperoni and raw. he said he would refund and void the ticket and then put a note for us to get two pizzas another time. which we said we didn’t care about but appreciated the refund. go to look today. A $62 order he refunded $18… I will break it down for you. Jalepeno Bites $7.99, cheesesticks $8.99, cinnamon pull apart $8.99, family deal large 2 topping and large specialty both with epic stuff crust $32.99 equaling $58.46, $62.99 with tax. so my husband called and all he wanted to say is I’ll send you pizza now, which we don’t want! So then I called. Same thing. He kept telling me well your sides were fine And listed the prices of those but yet couldn’t look up the price of a family special with both epic stuffed crust would say well system only says $18 to refund for two pizzas. I said I will pay for the sides, I just wanted pizza refunded and I do not want pizza sent to me.but kept demanding that he deliver pizzas whenever I’m home, or come up and get 1,2,3,4 free pizzas or whatever I want. Just crazy you’d rather give me 4 pizzas over a refund for the two I am asking for? Every time I tried to speak on the phone he wanted to cut me off every time and talk louder repeating himself a million times to where I had to be quiet. So finally lost my cool when I couldn’t be heard as a customer when he kept demanding that I listen to him then he started cussing. first off the pizza was absolutely disgusting, but does not come close to the disgusting human that’s the owner. Who also claims he doesn’t care about any reviews any customers leave. (Because I mentioned all his bad reviews lately) he then hung up on me. so here is his review, that I told him I would leave since he doesn’t care but maybe someone ordering from here will and will go to one of the other 10 pizza places right here in Murabella and have way better luck! Pictures added are proof of my order, each item cost when you order and pictures of pizza.
  • ND
    Nash Diaz
    Jul 18, 2025
    1.0
    I was very disappointed on my first visit. A young man answered the phone, started cursing, and hung up, leaving me unable to reach them. This is my second time ordering my drinks missing. It’s very upsetting.please do better
  • KV
    Kristel Vanderheiden
    Jul 17, 2025
    1.0
    Is it possible to give less stars? This is how it they delivered. I verified I had the correct address, no phone calls…. Nothing. This isn’t even the correct building address. Ants crawling all over my kids food. I tried calling the restaurant and no answer. What a waste of $33! Do not do business here.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in St. Augustine, FL?

Delivery is available Monday to Thursday from 10:00 AM to 11:00 PM, Friday and Saturday until midnight, and Sunday from 11:00 AM to 11:00 PM.

Can I order takeout from Papa Johns Pizza and what are the hours?

Yes, takeout is available Monday to Thursday from 10:00 AM to 10:45 PM, Friday and Saturday until 11:45 PM, and Sunday from 11:00 AM to 10:45 PM.