Papa Johns Pizza

3.1
184 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in St. Augustine, FL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best St. Augustine pizza for any occasion. Call us for pizza delivery in St. Augustine or stop by 10440 US 1 NORTH for carryout to order the best pizza in St. Augustine, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
10440 US 1 NORTH, St. Augustine, FL
32095, United States

Hours

Reviews

3.1
184 reviews
5 stars
73
4 stars
20
3 stars
13
2 stars
8
1 star
70

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with undercooked or poorly prepared pizzas, often describing them as cold, greasy, or lacking flavor.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresolved complaints.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, missing items, and delays in delivery.

Management Issues

Reviews frequently mentioned poor management practices, leading to disorganization and a lack of accountability among staff.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed the taste of the pizza when it was prepared correctly.
  • RD
    rose dene
    2 days ago
    1.0
    pizza sucked, the crew is slow. they need to look in to better management. or better workers.
  • SC
    Sarah Castle
    Dec 11, 2025
    3.0
    Ordered multiple pizzas and all were under cooked, not the typical papa's taste. Friendly front desk service. Helped get plates and napkins for our travels.
  • RH
    Raquel H
    Nov 20, 2025
    3.0
    I just finished getting my chemo hooked up. Was struggling with nausea, and was trying to soothe myself with something that I could eat doused in their bad for me garlic sauce I crave sometimes. Personally I don't usually eat Papa Johns, as I feel their pizza is subpar. So I was already hesitantly giving them business. I ordered a LG pizza online applied the 50% coupon, (regular price is $22.99, so that brought my amount to $11.50). When I walked up to pick up my prepaid order (on Wednesday), there was a huge clearly posted sign on the store window. Wacky Wednesday 1 LG pizza $9.99. That means I overpaid for MY pizza (If I knew of this special, I would have selected it from the app). I requested that they fix my $ amt, and refund my money since this special was not online. They said pizza is pre-paid. Which I said.. I know. They said it would make their register weird, and they were not refunding me. I have worked customer service before... I know a manager can make a price adjustment on an order. It might be a hassle, but they can do it. Dude just kept pushing back, and insisted he would not make things right. I told him that's horrible customer service, and he shrugged. I said I'm not okay with that, and won't be returning. He said.. Eh.. Good Luck with that. I will be contacting corporate. This is unacceptable. It's the principal of the thing.
  • TM
    Tricia Moberg
    Nov 18, 2025
    5.0
    Love the pizza and especially love the promos!
  • TT
    Terry T
    Aug 31, 2025
    5.0
    The pizza here was great!!

Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for Papa Johns Pizza in St. Augustine?

Papa Johns Pizza is open Monday through Thursday from 10:00 AM to 11:00 PM, Friday and Saturday from 10:00 AM to midnight, and Sunday from 11:00 AM to 11:00 PM.

Does Papa Johns Pizza offer delivery and takeout services?

Yes, Papa Johns Pizza offers both delivery and takeout services with no-contact delivery options available.