Papa Johns Pizza

3.1
183 reviews

About

Pizza Restaurant
At Papa Johns Pizza in St. Augustine, FL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best St. Augustine pizza for any occasion. Call us for pizza delivery in St. Augustine or stop by 10440 US 1 NORTH for carryout to order the best pizza in St. Augustine, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
10440 US 1 NORTH, St. Augustine, FL
32095, United States

Hours

Reviews

3.1
183 reviews
5 stars
73
4 stars
20
3 stars
12
2 stars
8
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including long wait times, unhelpful staff, and rude interactions.

Delivery Issues

Many customers experienced significant delays in delivery, with some orders taking over two hours or being canceled without notification.

Order Accuracy

A consistent theme was the frequent mistakes with orders, including missing items, incorrect pizzas, and poorly prepared food.

Food Quality

Several reviews mentioned unsatisfactory food quality, including cold, undercooked, or poorly made pizzas.

Management Problems

Customers noted issues with management, citing mismanagement and lack of oversight as contributing factors to their negative experiences.
  • RH
    Raquel H
    4 days ago
    3.0
    I just finished getting my chemo hooked up. Was struggling with nausea, and was trying to soothe myself with something that I could eat doused in their bad for me garlic sauce I crave sometimes. Personally I don't usually eat Papa Johns, as I feel their pizza is subpar. So I was already hesitantly giving them business. I ordered a LG pizza online applied the 50% coupon, (regular price is $22.99, so that brought my amount to $11.50). When I walked up to pick up my prepaid order (on Wednesday), there was a huge clearly posted sign on the store window. Wacky Wednesday 1 LG pizza $9.99. That means I overpaid for MY pizza (If I knew of this special, I would have selected it from the app). I requested that they fix my $ amt, and refund my money since this special was not online. They said pizza is pre-paid. Which I said.. I know. They said it would make their register weird, and they were not refunding me. I have worked customer service before... I know a manager can make a price adjustment on an order. It might be a hassle, but they can do it. Dude just kept pushing back, and insisted he would not make things right. I told him that's horrible customer service, and he shrugged. I said I'm not okay with that, and won't be returning. He said.. Eh.. Good Luck with that. I will be contacting corporate. This is unacceptable. It's the principal of the thing.
  • TM
    Tricia Moberg
    6 days ago
    5.0
    Love the pizza and especially love the promos!
  • BN
    Bob Nurczyk
    Aug 31, 2025
    5.0
    Always a friendly face!
  • TT
    Terry T
    Aug 31, 2025
    5.0
    The pizza here was great!!
  • RL
    Ramon Lago
    Jul 18, 2025
    4.0
    Pick up and take it out. You can't eat in here. Wait for your pizza or have them deliver.

Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for Papa Johns Pizza in St. Augustine?

Papa Johns Pizza is open Monday through Thursday from 10:00 AM to 11:00 PM, Friday and Saturday from 10:00 AM to midnight, and Sunday from 11:00 AM to 11:00 PM.

Does Papa Johns Pizza offer delivery and takeout services?

Yes, Papa Johns Pizza offers both delivery and takeout services with no-contact delivery options available.