Service Quality
Customers frequently praised the friendly and attentive service from staff, with specific mentions of individual employees who enhanced their dining experience.
Food Quality
While many reviews highlighted the deliciousness of the subs, there were also complaints about inconsistent portion sizes and freshness of ingredients.
Order Accuracy
Numerous customers reported issues with incorrect orders, particularly with online and delivery orders, leading to frustration and dissatisfaction.
Cleanliness
Several reviews noted the cleanliness of the location, including the restrooms, which was appreciated by customers.
Delivery Issues
Many customers experienced significant delays with delivery times, with some orders arriving late or not at all, impacting their overall satisfaction.