Head to our St. Augustine ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Customers reported a mix of excellent and poor service experiences, with some praising friendly staff while others noted rudeness and lack of attentiveness.
Ice Cream Quality
The ice cream received high praise for its taste and variety, though some customers felt it was overpriced.
Cleanliness
The shop was generally described as clean, but there were isolated complaints regarding unsanitary conditions.
Location Issues
Several reviews mentioned problems with the location, including a rude individual outside and difficulty reaching the business by phone.
AC
Amelia Chilling
Dec 20, 2025
5.0
Can’t complain- absolutely love this place. Always clean, big scoops, yummy selection. As a local, I’m always happy to see it!
YY
Yun
Nov 29, 2025
1.0
10 dollars for two scoops what a ripoff, and then they ask for a tip too
TR
Tiffany Rockwell
Nov 23, 2025
1.0
Not a good location. Weird man standing around being extremely rude to children unless their parents put money in the tip jar. Will not be back nor would recommend
BB
Blackhawk
Nov 23, 2025
1.0
Very rude and inappropriate homeless man begging for money outside this stores location. We’ve trying calling multiple times and no one answers the phone
SW
Stacie Winn
Apr 15, 2022
5.0
Delicious ice cream, great staff, & Dog friendly:) We will definitely be back our next trip to St. Auggie.
What is special about the Ben & Jerry’s ice cream at the St. Augustine shop?
Our St. Augustine shop serves euphoric Ben & Jerry’s ice cream flavors in the traditional way they were first served in 1978, including freshly baked waffle cones, shakes, and sundaes with your favorite flavors.
Where is Ben & Jerry’s ice cream shop located in St. Augustine?
The Ben & Jerry’s ice cream shop is located at 128 Saint George Street, St. Augustine, FL 32084.
What are the hours of operation for the Ben & Jerry’s St. Augustine shop?
Currently, the shop is closed every day of the week and is expected to reopen on January 1, 2026.
Can I order Ben & Jerry’s ice cream for delivery or takeout in St. Augustine?
Yes, you can order takeout or delivery through https://benjerrys.co/staugustine-takeout or place an order online at https://order.benjerry.com/menu/staugustine.
What payment methods are accepted at the Ben & Jerry’s shop in St. Augustine?
We accept American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, MasterCard, Samsung Pay, and Visa.
Is the Ben & Jerry’s St. Augustine shop wheelchair accessible and family friendly?
Yes, our shop has a wheelchair accessible entrance and welcomes families and the LGBTQ community.
Does Ben & Jerry’s in St. Augustine offer catering services?
Yes, they specialize in catering services including wedding, office, event, and mobile ice cream catering with options like ice cream carts and trucks.
What nearby attractions can I visit before or after enjoying ice cream at Ben & Jerry’s St. Augustine?
You can explore nearby spots like Melissa's Intimates gift shop, the historic St. Augustine Old Town Trolley tours, and Anastasia Preserve On beach and skate park for a full day of activities.
Are there other dessert or cafe options near Ben & Jerry’s in St. Augustine?
Yes, nearby you can find Gelato Time, an ice cream and gelato cafe, Le Macaron bakery and smoothie juice bar, and The Bunnery Bakery & Café.
How can visiting nearby transportation services help me get to Ben & Jerry’s in St. Augustine?
The St. Augustine Old Town Trolley offers travel service in the area and can help you find your way to Ben & Jerry’s along Saint George Street for a convenient visit.