Ben & Jerry’s

4.3
475 reviews
Ben & Jerry's St. Augustine ice cream shop menu item range, including waffle cones, sundaes, shakes, fresh packed pints, and more!

About

Ice Cream ShopBen & Jerry's
Head to our St. Augustine ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Ben & Jerry’s
128 Saint George Street, St. Augustine, FL
32084, United States

Hours

Reviews

4.3
475 reviews
5 stars
320
4 stars
78
3 stars
25
2 stars
14
1 star
38

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of excellent and poor service experiences, with some praising friendly staff while others noted rudeness and lack of attentiveness.

Ice Cream Quality

The ice cream received high praise for its taste and variety, though some customers felt it was overpriced.

Cleanliness

The shop was generally described as clean, but there were isolated complaints regarding unsanitary conditions.

Location Issues

Several reviews mentioned problems with the location, including a rude individual outside and difficulty reaching the business by phone.
  • AC
    Amelia Chilling
    Dec 20, 2025
    5.0
    Can’t complain- absolutely love this place. Always clean, big scoops, yummy selection. As a local, I’m always happy to see it!
  • YY
    Yun
    Nov 29, 2025
    1.0
    10 dollars for two scoops what a ripoff, and then they ask for a tip too
  • TR
    Tiffany Rockwell
    Nov 23, 2025
    1.0
    Not a good location. Weird man standing around being extremely rude to children unless their parents put money in the tip jar. Will not be back nor would recommend
  • BB
    Blackhawk
    Nov 23, 2025
    1.0
    Very rude and inappropriate homeless man begging for money outside this stores location. We’ve trying calling multiple times and no one answers the phone
  • SW
    Stacie Winn
    Apr 15, 2022
    5.0
    Delicious ice cream, great staff, & Dog friendly:) We will definitely be back our next trip to St. Auggie.

Frequently Asked Questions About Ben & Jerry’s

What is special about the Ben & Jerry’s ice cream at the St. Augustine shop?

Our St. Augustine shop serves euphoric Ben & Jerry’s ice cream flavors in the traditional way they were first served in 1978, including freshly baked waffle cones, shakes, and sundaes with your favorite flavors.

Where is Ben & Jerry’s ice cream shop located in St. Augustine?

The Ben & Jerry’s ice cream shop is located at 128 Saint George Street, St. Augustine, FL 32084.