Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Feedback indicates a mix of positive and negative experiences with staff, with some customers praising friendly service while others report rudeness and poor management.
Food Quality
Many reviews highlight inconsistent food quality, with issues such as cold items, poorly made sandwiches, and missing ingredients.
Cleanliness
Several customers noted cleanliness issues, including dirty restrooms and tables, although some praised the cleanliness of the restaurant.
Order Accuracy
Numerous complaints about incorrect orders and missing items were reported, leading to customer dissatisfaction.
Overall Experience
While some customers enjoyed their meals and service, many expressed disappointment with their experiences, indicating a decline in quality and service.
RZ
Robert Zabinski
Dec 24, 2025
5.0
The one in St Augustine not bad
TM
Tracy Mills
Dec 21, 2025
1.0
Got yelled at by 2 mad employees for taking 4 gift cards. They told me to give the gift cards back and they took the whole display in the back office so nobody can get gift cards. So stupid! Many people get gift cards now and put money on it later like when payday comes around, duh!
SS
Sully Sulhoff
Dec 11, 2025
4.0
Love Arbys 😋
AJ
akyia jenkins
Dec 8, 2025
1.0
I’ll rate it a 1 only because of Kristina shes very rude and got a staring problem that she needs to fix, She Couldn’t even focus on back line making food because shes staring at me and my mom ordering from the opened part on front counter not to mention she walked from behind shaking her head as if we were taking to long to order when she wasn’t even the person waiting on us,idk what her problem is nor was but she needs to fix her attitude and ways being a shift manger, not only to mention I asked for fresh fries and she went on to tell the girl everything fresh after the fries came up way before getting time my food out, so they were Lukewarm! if I request my fries I paid for fresh thats what should’ve been done not what Kristina wanna give me!!
TA
Tori Adcock
Nov 19, 2025
5.0
Ordered delivery got everything I ordered :) only thing is I honestly don’t like the turkey gobbler :( they use like a cranberry jelly instead of canned cranberry. Also the turkey is like sandwhich meat it’s not carved turkey. And they don’t put much stuffing on it. But I know that’s not the stores fault so I give 5 stars cause they delivered :)