Wendy's

4.0
2126 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Spring Hill, FL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Spring Hill, FL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4720 Commercial Way, Spring Hill, FL
34606, United States

Hours

Reviews

4.0
2,126 reviews
5 stars
1,019
4 stars
537
3 stars
245
2 stars
101
1 star
224

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong toppings.

Customer Service

Mixed reviews on customer service; some praised friendly staff while others noted rudeness and poor management.

Food Quality

Many complaints about food being cold, stale, or poorly prepared, with some customers experiencing foodborne illness.

Cleanliness

Concerns raised about cleanliness, particularly in restrooms and food preparation areas.

AI Ordering

Negative feedback regarding the use of AI for order taking, with customers preferring human interaction.
  • RB
    R Brown
    Oct 29, 2025
    5.0
    When is it so good they gave me a free toy for my kid
  • LF
    Laurie Fields
    Oct 26, 2025
    1.0
    I gave this location another try. They failed AGAIN! It seems like you cannot customize a sandwich here because they WILL mess it up (see previous review with photos). I ordered using the app and ordered a cheeseburger kids meal, which does not come with onion, I added mayo, pickles and bacon (which costs extra). The sandwich came with onion, no mayo and no bacon. We also ordered baconactor fries. It came with a very small order of fries and 2 slices of bacon on top. The last time I had baconator fries the bacon was chopped up not whole slices, maybe that has changed now. I doubt we will be going to this location a 3rd time for food.
  • DS
    Dawn Schiedenhelm
    Oct 25, 2025
    5.0
    The AI drive thru is highly inaccurate and doesn't feel friendly like the sweet people who I've always associated Wendy's with🫤
  • DE
    David Evans
    Oct 19, 2025
    4.0
    It's fast food. Their original chicken sandwich kept me coming back since June of 1980. I remember because my daughter was born and was in the drive thru with my mom. Wendy's had a promo going on which was a free Gillette razor that I still have to this day. Give them a try. Maybe the original chicken sandwich.👍👍
  • BS
    Bob Sullivan
    Oct 12, 2025
    1.0
    Don't go to the Wendy's on Commercial Way. Their service is garbage, rude, and threw a bag of French fries out the window. This "woman" should never have been hired, that tells you a lot about the management at this place. It has AI or robot take your order, then go to the window, and you get a completely different order. That's ok with them they'll get what ever you want for a price. I asked for the manager, and I figured out where the help got their comment about charging more money because that's what she said. 🤪🤪🤪🤪🤪🤪

Frequently Asked Questions About Wendy's

Is 4720 Commercial Way Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.