Subway

3.9
525 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Spring Hill Subway® Restaurant at 5394-5396 Spring Hill Dr brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5394-5396 Spring Hill Dr, Spring Hill, FL
34606, United States

Hours

Reviews

3.9
525 reviews
5 stars
257
4 stars
117
3 stars
66
2 stars
20
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for friendliness while others are criticized for poor attitudes and rudeness.

Cleanliness

Significant concerns about cleanliness, particularly in the bathrooms and food prep areas, with multiple reports of unsanitary conditions.

Food Quality

Inconsistent food quality reported, with issues such as stale bread, missing ingredients, and poorly made sandwiches.

Order Accuracy

Frequent complaints about incorrect orders and failure to follow special instructions, especially with online orders.

Staffing Issues

Reports of understaffing leading to slow service and long wait times, with some customers expressing frustration over the lack of employees during busy hours.
  • VC
    Vivid Coyote
    Jan 2, 2026
    1.0
    Imagine you place your order online 30 min before you get to the store the app says it’s ready. So you then show up 10 min after it said it was ready but your food is still not done… almost an hour for 2 sandwiches…. Then I get my food and both sandwiches aren’t even right
  • SF
    Sandra ferreiro
    Dec 30, 2025
    1.0
    Today, December 30th, I had the worst customer service experience here. After waiting for them to complete an online order, I told Diego that I wanted to place my order because I noticed he had started making another order of four sandwiches. He replied that he had to finish that one first. It's not fair that after waiting for more than 20 minutes, I had to wait even longer while he made four more sandwiches, and his attitude was terrible.
  • IL
    Ivy Laure
    Nov 29, 2025
    4.0
    My go to subway sandwiches made good with fresh items.Mayority of the time good costumer service best one around in my experience of this branch.Bery clean.The only negative thing at times the have 1 staff member working it could be a little delayed.
  • NA
    N A
    Nov 21, 2025
    1.0
    Literally had to walk out today at this location because we witnessed the team member making the sandwiches and coughing non stop with no covering her cough or turning her head or even just stepping away. Watching her make the person in front of me sandwich while coughing not covering her mouth or attempting to not cough towards the uncovered food prep area disgusted me enough to say something and walk out. I did mention to her the issue and her response was “Okay” ….
  • BC
    BC 55 crazyeyebc
    Nov 8, 2025
    4.0
    Food was good Disappointed that chop salads are no longer available The young girls working today did an EXCELLENT JOB at maintaining the rules ie not allowed to cut up products and per health department rules unable to add to order once it has been given to customer Would have appreciated a little more friendly customer service when I arrived but maybe the girls were tired from a busy day I was not very nice after flatly being told not able to cut up meat for salad I apologize for my behavior but maybe if signs were up starting no chop salads it would have prepared me more If I wanted to have to prep my own food I would have stayed home

Frequently Asked Questions About Subway

What are the operating hours of Subway at Spring Hill Shoppes?

Subway at Spring Hill Shoppes is open from 8:00 AM to 10:00 PM Monday through Saturday, and from 8:00 AM to 9:00 PM on Sundays.

Does Subway at Spring Hill Shoppes offer delivery and pickup options?

Yes, they provide in-store pickup, curbside pickup, and delivery services.