Panera Bread

Reviews

• KC

  Kristina Carrier

  Oct 24, 2025
  1.0
  I live here locally and I have been to this location several times in the past two years and I’ve noticed the quality to continue to decline over the last 3 to 4 visits here. My dear friend was visiting me from Michigan and we decided to take Panera bread home for dinner after a day of shopping. We both chose a salad and proceeded to go home to enjoy our meal. We were very surprised when we sat down to eat that the salads and soufflé cups of dressing were only half full. It was barely a side salad at this rate without enough dressing to boot. My friend eats at Panera quite frequently back home in Michigan, and commented that “a half salad usually provides me with two meals at the Panera back home”. We were also completely stunned on the skimpiness with the salad toppings, total night and day difference from the amount and quality, we both have received at other Panera locations. My sister was actually a manager at Panera for several years and remarked on the salads “not even coming close to meeting the Panera standard portion requirements”. I then decided to check out some of the reviews on Google here and I’m completely stunned!!! Typically with any business the management/somebody, will comment on such negative reviews with an apology, explanation, and or attempt to right the wrong. I find it insane that the management/owner at this particular franchise really doesn’t seem to care about the quality of their food, Customer Service, customer opinions/complaints, much less the star rating for their location. I am a nurse and I work at a local inpatient hospice facility and I know for a fact, on the rare occasion that my manager receives a negative family/patient Google review, all staff are made aware of the complaint and it is a HUGE deal!!!! Completely unbelievable that all of these issues/complaints are not being addressed in some way shape or form! I will definitely be going to a different location next time I decide to have Panera.
• JN

  Jamal Nawabit

  Oct 6, 2025
  1.0
  This is the first Panera bread that I go into with having a horrible experience, Bad management it’s not even 3:30 in the afternoon and They are out of bread!!!! On top of that, I literally gave the order correct as for toasted and hot melted cheese at a side of chips. I got a side of apple on toasted bread, cold and the soup is cold.!!!
• AA

  Arlene

  Sep 13, 2025
  1.0
  This people are running in 1 leg. Super slow but people are nice
• MR

  Mary R

  Sep 11, 2025
  5.0
  I had a $5. gift card that the cashier could not make it work after four tries😥
• AC

  ashley creamer

  Sep 8, 2025
  1.0
  Really shocked at how bad the bagels were. Ordered a 13 pack with cream cheese. The cream cheese isn’t the same as they used to have, it was so tangy I checked the dates twice just to make sure it wasn’t expired. the bagels were so dry , not chewy or airy like they used to be. I had no idea until googling that they now use frozen par baked bread. Won’t be eating here anymore, was incredibly disappointed.

Frequently Asked Questions About Panera Bread