McDonald's

3.5
2635 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10319 County Line Rd, Spring Hill, FL
34608, United States

Hours

Reviews

3.5
2,635 reviews
5 stars
968
4 stars
503
3 stars
460
2 stars
208
1 star
496

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, rude staff, and incorrect orders, leading to a frustrating experience.

Food Quality

Many reviews highlighted cold, poorly prepared food, including undercooked items and incorrect orders.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions, particularly in the bathrooms.

Staff Attitude

Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of customer service.

Mobile Ordering Problems

Customers experienced issues with mobile orders, including cancellations and delays in receiving their food.
  • JS
    Julie Stonerock
    3 days ago
    1.0
    This location is the WROST. They never get the order right. Something is always missing or incorrect. Incredibly slow service and poor customer service.
  • RW
    Ronny Williamson
    Nov 15, 2025
    2.0
    Workers here are rude they don't make your food properly if you go to order a McFlurry it does not come mixed up when they have a machine to do it with just pure laziness in all actuality I would avoid this location I will never return myself
  • KK
    Kevin
    Nov 9, 2025
    1.0
    Had me wait a while for a frappe when I specifically ordered a large. Then when I got it and they gave me the disgusting chips a hoy one they made me go inside to get the correct chocolate frappe. Insane… fast food??? A joke
  • VB
    val Boro
    Nov 7, 2025
    1.0
    Ordered a happy meal through mobile app curbside. Ended up waiting almost 15 min for them to bring the happy meal. Two cars came got served large bags and left. Drive thru already on second round and I'm still waiting for the happy meal. I went inside and it was standing there. Their excuse was no fries. BS, everyone else got fries, but they didn't have enough for a happy meal?? Never again!!
  • FW
    Fabiola Wood
    Oct 29, 2025
    1.0
    The service weighs heavily in my review because truth be told if you get your food it's great food. I've only ever ordered breakfast. The mocha hot coffee is my favorite but the machine is usually broken or they dont know how to use it. Each time I've gone I've had to wait a long time, today I never received my drink. It was the final straw. No pun intended. I waited 20mins parked at the third window, then parked in a parking spot and went in, they told me they were fixing the machine then another lady told me that I just missed her, referring to the lady bringing me my cofee, went back out and no one was there, went back in and was told I just missed her again, went out again, no one was there and went in again and was told she left my drink outside, went back out and saw nothing. Decided to leave without my coffee. In the past I've been accused of lying about what I ordered and was demanded to take my order, that I didn't order, I started getting my receipt after that occasion but they still don't deliver what I ordered🤷🏽‍♀️ I'm not an arguer so I'm not going back. I tried making it work by waiting longer than I've ever had to wait and being solution focused but even then they are not attending my order.

Frequently Asked Questions About McDonald's

What are the regular business hours of this McDonald's location?

This McDonald's is open daily from 5:00 AM to 11:00 PM.

Can I order delivery from this McDonald's? If so, what are the delivery hours?

Yes, delivery is available daily from 5:00 AM to midnight via their online ordering platform.