Dunkin'

4.2
808 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Spring Hill, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
10455 County Line Rd, Spring Hill, FL
34609, United States

Hours

Reviews

4.2
808 reviews
5 stars
499
4 stars
141
3 stars
62
2 stars
27
1 star
79

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed; while some staff members, like Ann and Ashley, receive high praise for their friendliness and efficiency, others, particularly McKenna, are criticized for rudeness and poor service.

Cleanliness

Multiple reviews highlight significant cleanliness issues, with reports of filthy conditions, flies, and unsanitary practices in food preparation areas.

Order Accuracy

There are frequent complaints about incorrect orders and inconsistent food quality, with some customers expressing frustration over receiving the wrong items or poorly made drinks.

Staff Performance

While some employees are commended for their excellent service and ability to remember orders, others are noted for being unprofessional and inattentive, leading to a lack of consistency in customer experiences.

Food Quality

Customers report varying experiences with food quality, with some enjoying fresh and delicious items, while others complain about stale donuts and poorly prepared food.
  • DR
    Dan Rickard
    4 days ago
    5.0
    Mrs Ann does an amazing job every holiday decorating her store with love. All of the employees give their all to make your day!!❤️👍👍
  • MM
    melody Mendoza
    Nov 6, 2025
    5.0
    This Dunkin is my favorite to stop by.Anne always make my coffee and my husband’s just perfect. I always use to get coffee after work when she use to be in the evening shift and know I have to come during work hours in the morning just to get a coffee done by her. She’s always very friendly and always goes the extra mile for her customers,I notice she knows a lot of the morning customers by name.that’s how of a great customer service she offers.i really don’t know why she isn’t manager yet.Also I would like to mention that I no longer by coffee in the evening because the evening crew just don’t know how to make coffee the right way or just are to lazy to make coffee the way a customer ask for it.I really hope the old evening crew would be back lol
  • RL
    Ran Lit
    Sep 22, 2025
    5.0
    It puts the cheese on the bagel. Play Rydia mtg.
  • IS
    Ileana Scopano
    Sep 11, 2025
    1.0
    Understand that this review is about one person. The rest of the crew are lovely. Ann, Maria, Ashley and the 2 Nicoles are fantastic. Then there is McKenna, she rude, lazy and has an attitude. One Saturday I had to have my order redone 3 times and then I complained. After that, she has made sure she makes me wait, doesn't put my order in purposely, tells the cashier to make me pull forward to wait again. I have been a loyal customer almost on the daily. Have made great relationships with the staff, but this one girl, she ruins your business. Don't know why you employee such a person. When I hear her voice through drive thru, I know my order is going to be wrong, and the wait forever. There is another Dunkin on my way to work so I think that's where I'll take my money. I love the girls I mentioned above and would hate to not see them in the morning. Those girls are the ones who keep customers for you, bust their butts to do a great job and then theirs the sour grape who disrupts the good you have in your store. There is only a handful who know how to make my mocha macchiato. That's a daily fight. I now have to taste it before I leave. However, kudos to Ann, Maria, Ashley and the 2 Nicoles. Those five are the only reason I still come by.
  • MM
    Megan Moran
    Sep 7, 2025
    1.0
    THIS STORE NEEDS A MAJOR DEEP CLEAN. The front where the public can see is absolutely repulsive I can’t imagine what the back where the food is made looks like.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Spring Hill, FL?

Dunkin' in Spring Hill, FL is open daily from 4:30 AM to 11:00 PM.

Where is Dunkin' located in Spring Hill, FL?

Dunkin' is located at 10455 County Line Rd, Hernando, Spring Hill, FL 34609, next to Applebees.