Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Spring Hill, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported long wait times, especially during busy hours, with some experiencing waits of over 20 minutes.
Staff Performance
While some employees received praise for their friendly and attentive service, others were criticized for being rude or unprofessional.
Cleanliness
Multiple reviews highlighted concerns about the cleanliness of the store, with reports of unsanitary conditions and a need for deep cleaning.
Order Accuracy
There were numerous complaints about incorrect orders and inconsistent quality, with some customers expressing frustration over repeated mistakes.
Customer Loyalty
Despite the issues, many customers expressed loyalty to specific staff members who provided excellent service, indicating a strong connection to certain employees.
DK
Dianne Krick
Feb 18, 2026
3.0
I’m not sure what has happened to this location!!! It just seems to have gotten worse over the past year! All the employees I’ve encountered have been super nice, however, the drive thru has gotten slower, and the consistent errors in orders. I have worked for Dunkin in the past, and honestly, coffee orders shouldn’t be that difficult, especially if they’re only 2 ingredients!! Get it together over there ladies and gents!!
JC
Joe Catran
Jan 11, 2026
1.0
i'm very disappointed.
KK
Kevin
Dec 12, 2025
1.0
Ordered 2 donuts that I can grab myself basically. Sat and waited 20 minutes which is really ridiculous. I don’t see any improvement it’s just a hangout. I understand yes drive thru but when you have so many staff members inside laughing and chatting it off when you have just 3 people waiting on food for a long while is crazy
AC
alex callaway
Dec 9, 2025
4.0
Was happy to get surprisingly fast service with the amount of customers they had waiting.
JJ
jack jaxk
Dec 8, 2025
1.0
I went inside to order a coffee, and while I was waiting, mind you, 20 minutes for 1 coffee. I see some guy in the back making TikTok’s while I’m just sitting here waiting for my coffee. Very unprofessional and is not right. I’m never going to this place ever again and nobody else should either.