Many customers reported issues with food quality, including cold items, undercooked burgers, and old-tasting fries.
Service Issues
Several reviews highlighted poor service experiences, including incorrect orders, rude staff, and long wait times.
Positive Experiences
Despite the negatives, many customers praised the ice cream, particularly the Blizzards, and noted friendly staff in some instances.
Pricing Concerns
Customers expressed dissatisfaction with high prices for food and ice cream, feeling that the value did not match the cost.
AB
Ashley Burgess
Dec 17, 2025
1.0
Food was ice cold. Blizzards were like water not mixed. All toppings were still on top. Outside of cups were covered in ice cream. Didn't get all of our order and didn't want to fix it. Very disappointed
MR
Martha Rose
Nov 30, 2025
3.0
Fried potato oil was old tasting. Reheated oil is not healthy. I was a drive up customer.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Spring Hill, FL?
Dairy Queen Grill & Chill is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 10:30 PM on Fridays and Saturdays.
What type of food and treats does Dairy Queen Grill & Chill specialize in?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® treats, Grillburger® sandwiches, chicken strip baskets, and ice cream cakes through DQCakes.com.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, the location offers drive-thru service, outdoor seating, and is family-friendly with high chairs available.
Is Dairy Queen Grill & Chill accessible for customers with disabilities?
Yes, this Dairy Queen location is wheelchair accessible and has restrooms for customer convenience.
Can I order Dairy Queen Grill & Chill's food online for pickup?
Yes, you can order online for pickup at Dairy Queen Grill & Chill through their official ordering site.
Are there any exclusive deals available through Dairy Queen Grill & Chill?
You can download the Dairy Queen app for exclusive deals and mobile rewards.
What is the full address and contact number of Dairy Queen Grill & Chill in Spring Hill?
The address is 370 Suzanne Dr, Spring Hill, FL 34607-3930, and the phone number is +1 352-684-2828.
Which nearby arcade offers a fun place for families to visit before or after enjoying treats at Dairy Queen?
Fun Zone Fish Games, an arcade and park, is located near Dairy Queen and is a great family-friendly spot to visit in the area.
Are there any nearby stores like Dollar General where I can shop after visiting Dairy Queen Grill & Chill?
Yes, there are two Dollar General stores nearby offering discount and retail shopping options.
If I'm at New Life Christian Church nearby, how can I get to Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is located near New Life Christian Church at 370 Suzanne Dr, just a short drive away, making it convenient to stop by before or after church activities.