Business Details
About
Mexican Restaurant
Chipotle South Spring Hill is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.2
240 reviews
5 stars
105
4 stars
19
3 stars
15
2 stars
10
1 star
91
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including undercooked rice, small portions, and lack of flavor.
Service Speed
Numerous reviews highlighted slow service and long wait times, even during less busy hours.
Customer Service
Feedback varied widely, with some praising friendly staff while others reported rude or unhelpful interactions.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and poor food handling practices.
Portion Sizes
Many customers expressed dissatisfaction with portion sizes, feeling they received less food than expected for the price.
- BBbailey bardin2 days ago1.0I got a large guacamole and there was a huge avocado peel in it, it was also almost exclusively avocado in it. No onion, jalepeno, cilantro…. Also my bowl was like half full. Ridiculous.
- SSSandyDec 30, 20253.0Unfortunately the food has been going downhill! The burrito bowls are mostly rice with a couple pieces of fatty meat . Other ingredients are good but not much of them! Sad! It's convenient but not what it used to be to be!
- EPeasy peasyDec 28, 20251.0I went to this location on County Line one time months ago and I received a decent meal. Since then, I don’t know what’s going on, but the food at this location has been awful. Ordered a bowl and the rice was nowhere near cooked long enough. Took one bite and spit it out! You guys need to make sure the rice is fully cooked before serving it to paying customers. Also ordered chips from here and they were completely stale and sour tasting. Service tends to be quite slow too. It took 20 minutes just to get out the door when there was a total of 3-4 people waiting in line. This location needs to give their employees additional training or hire competent cooks ASAP!
- BLBrandi LakeDec 28, 20251.0Since the feedback survey is conveniently down I'll post here. If I could give less than one star I would. Went here today with my boss and Chips were over salted and stale. Tacos barely had any protein. For the price I'll go to a Mexican restaurant next time. Don't think I'll be going back.
- WDWhitney DanielDec 27, 20251.0After a young man had already left mid-order to go cook food without warning or explanation, a woman finally came over to take the rest of our order only to argue that the kids Build Your Own did not include queso as a protein and would be an up charge. After showing her the website menu where it’s clearly listed as an option for the kids protein choice, she snapped not once but twice to ask if I wanted to speak to her manager. I declined and told her to charge me for it. When we finally got to the cashier, the first girl informed me she “was able to get the queso included.” No, actually you were informed by the cashier that you were, in fact, wrong and were rude to a customer. For $55 for two regular orders and two very sad kids meals, we definitely don’t also need to be treated like an inconvenience. Won’t be back.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in South Spring Hill specialize in?
Chipotle offers fast-casual Mexican cuisine, including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill in South Spring Hill?
The restaurant is open every day from 10:45 AM to 11:00 PM.
How can I place an order online for Chipotle South Spring Hill?
You can order online via the Chipotle app or their official ordering website at https://order.chipotle.com/.
Does Chipotle Mexican Grill in South Spring Hill have any loyalty or rewards program?
Yes, customers can sign up for Chipotle Rewards to earn exclusive offers and free food.
What is Chipotle's approach to sourcing ingredients?
Chipotle prioritizes using 53 real ingredients sourced from farms that practice humane and sustainable farming, avoiding artificial colors, flavors, or preservatives.
How can I contact Chipotle Mexican Grill South Spring Hill via email or phone?
You can email them at FL.4922.SouthSprHill@chipotle.com or call at +1 352-296-0444.
What social media platforms can I follow Chipotle Mexican Grill on?
Chipotle is on Facebook, Pinterest, YouTube, Instagram (@chipotle), Twitter (@ChipotleTweets), and LinkedIn.
What nearby restaurants can I visit along with Chipotle South Spring Hill?
Nearby dining options include Sakura Asian Cuisine & Sushi, Subway, New China, ZENSHI Handcrafted Sushi, and The Breakfast Club.
Are there convenient nearby services or stores when visiting Chipotle South Spring Hill?
Yes, nearby services include T-Mobile for mobile needs, The UPS Store for shipping, AutoZone and Jiffy Lube for automotive services, and Publix Super Market for grocery shopping.
What entertainment or convenience points can I find near Chipotle South Spring Hill?
Near Chipotle, you can find Redbox kiosks for video rentals, several ATMs including Coinhub Bitcoin ATM, and a Speedy gas station with convenience store.