Business Details
About
Mexican Restaurant
Chipotle South Spring Hill is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.2
226 reviews
5 stars
100
4 stars
18
3 stars
13
2 stars
10
1 star
85
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for their kindness, while others were reported as rude and unhelpful.
Food Quality
Frequent complaints about food quality, including small portions, undercooked rice, and incorrect orders.
Cleanliness
Concerns raised about the cleanliness of the restaurant, with reports of dirty surfaces and unsanitary conditions.
Order Accuracy
Many customers experienced issues with order accuracy, particularly with online orders resulting in missing items or incorrect portions.
Staff Attitude
Staff attitude varied significantly; some customers noted friendly and accommodating service, while others felt treated as an inconvenience.
- JHJoAnn Haw3 days ago1.0Ordered online & indicated I would pick up inside. I was waiting inside restaurant for my order to be placed on the shelf with name initials. My app indicated that order was placed, however was not prepared or ready yet. I went up to counter, and said I ordered 30 minutes ago. I was told the online orders are kept in a different place behind counter, due to theft. Why didn’t the app show that my order was ready. Very poor service.
- LJLynn JacquesNov 13, 20253.0Burritos were cold and the steak was tuff. Most tables were dirty.
- SBShannon BurkeNov 10, 20255.0The workers were very nice and friendly. Dining area was clean.
- PSPris SimonNov 5, 20251.0Terrible terrible service. I cannot believe the experience i just had. I am going to talk to management.. this was my favorite place to get comfort food these people ruined my experience. I couldnt eat they refused to take my mother's order while she waited patiently. I simply asked for them to give my mother an apology so we can get our food and leave, they refused service were so condescending and disrespectful. I have never ever dealt with such mean people 😕 I pray people get better and realize that their customers are coming in to get food which may be their only comfort in hard times. They rudely called me a child (I am not) neither me or my mother have been treated so poorly
- DMDonnell MenjivarNov 2, 20251.0Order delivery of burrito bowl with extra steak. Rice was undercooked and no flavor and missing extra steak. What a waste of money! Guess they only care when your standing in front of them placing your order. What a shame.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in South Spring Hill specialize in?
Chipotle offers fast-casual Mexican cuisine, including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill in South Spring Hill?
The restaurant is open every day from 10:45 AM to 11:00 PM.
How can I place an order online for Chipotle South Spring Hill?
You can order online via the Chipotle app or their official ordering website at https://order.chipotle.com/.
Does Chipotle Mexican Grill in South Spring Hill have any loyalty or rewards program?
Yes, customers can sign up for Chipotle Rewards to earn exclusive offers and free food.
What is Chipotle's approach to sourcing ingredients?
Chipotle prioritizes using 53 real ingredients sourced from farms that practice humane and sustainable farming, avoiding artificial colors, flavors, or preservatives.
How can I contact Chipotle Mexican Grill South Spring Hill via email or phone?
You can email them at FL.4922.SouthSprHill@chipotle.com or call at +1 352-296-0444.
What social media platforms can I follow Chipotle Mexican Grill on?
Chipotle is on Facebook, Pinterest, YouTube, Instagram (@chipotle), Twitter (@ChipotleTweets), and LinkedIn.
What nearby restaurants can I visit along with Chipotle South Spring Hill?
Nearby dining options include Sakura Asian Cuisine & Sushi, Subway, New China, ZENSHI Handcrafted Sushi, and The Breakfast Club.
Are there convenient nearby services or stores when visiting Chipotle South Spring Hill?
Yes, nearby services include T-Mobile for mobile needs, The UPS Store for shipping, AutoZone and Jiffy Lube for automotive services, and Publix Super Market for grocery shopping.
What entertainment or convenience points can I find near Chipotle South Spring Hill?
Near Chipotle, you can find Redbox kiosks for video rentals, several ATMs including Coinhub Bitcoin ATM, and a Speedy gas station with convenience store.