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Chipotle Mexican Grill

3.2
(253 reviews)

About

Mexican Restaurant
Chipotle South Spring Hill is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
10377 County Line Rd, Spring Hill, FL
34609, United States

Hours

Reviews

3.2
253 reviews
5 stars
111
4 stars
19
3 stars
16
2 stars
13
1 star
94

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Customers frequently noted inadequate staffing during peak hours, leading to long wait times and poor service.

Portion Sizes

Many reviews mentioned consistently small portion sizes, with complaints about receiving less food than expected.

Food Quality

Several customers reported declining food quality, including undercooked rice and stale chips, impacting their overall experience.

Customer Service

While some employees received praise for their friendliness and helpfulness, numerous reviews highlighted rude or unhelpful staff interactions.

Cleanliness

The restaurant's cleanliness was often criticized, with reports of dirty tables and unsanitary conditions.
  • PV
    Poncho Via
    Feb 6, 2026
    2.0
    Management needs to discuss disagreements with customers off to the side so other customers don't have to deal said disagreements.. Especially when a employee is over charging a elderly customer 3 dollars for a cup of water.... Please have some respect smh
  • AM
    ariana mbillis
    Feb 4, 2026
    2.0
    cheese looked plastic all bunched up together, there portioning is crazy and makes you look cheap because why is there more chicken than rice?. this just ruined my appetite.
  • GG
    Gabryelle Gullion
    Jan 29, 2026
    1.0
    Super upsetting experience tonight. The two employees to the left of this photo had no issue sitting there watching this young man do it all by himself with a line of people. Young man in the line was pleasant and worked hard with no complaints while the young girl and gentleman stood at the register staring at him like he was “slow.” I am one to never right reviews but this was so wrong. Management needs a news flash and to get rid of employees that don’t even have the decency to lift a finger. Not a team and pure laziness. Good luck to those two kids in life. For the young gentleman you didn’t deserve that. I hope you go to a place that treats you well.
  • EL
    Eleanor Lopez
    Jan 28, 2026
    5.0
    Every Tuesday my son and I “celebrate “ Taco Tuesday! We enjoy all sorts of delicious Mexican dishes! This week we decided to give Chipotle Mexican Grill a try at a new location. We really enjoyed the healthy and delicious menu choices available. We decided on a loaded Veggie Rice Bowl for our Taco Tuesday lunch! It was great! The food is consistently delicious and affordable!
  • JC
    Jeff Cea
    Jan 27, 2026
    5.0
    The four young girls Alexis, Gianna, Kira, and Allie are the most honest amazing four employees I have ever encountered. I made a mistake and took off my 6000.00 dollar wedding band at the soda machine and placed it on the counter to wipe soda off my hands and forgot to put it back on. After eating my whole meal about 25 min later I realized I didn’t have my wedding band on I asked Alexis if anyone found a ring and miraculously Alexis found it and safeguarded it and returned it.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in South Spring Hill specialize in?

Chipotle offers fast-casual Mexican cuisine, including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill in South Spring Hill?

The restaurant is open every day from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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