Einstein Bros. Bagels

3.8
677 reviews
Smoky brisket and melty cheddar breakfast sandwich layered with egg and chipotle cream on a toasted jalapeño-cheddar bagel—fresh, bold, and crave-worthy

About

Bagel ShopBakeryBreakfast RestaurantCoffee ShopCafeEinstein Bros. Bagels
Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Einstein Bros. Bagels
5946 S Dixie Hwy, South Miami, FL
33143, United States

Hours

Reviews

3.8
677 reviews
5 stars
350
4 stars
116
3 stars
69
2 stars
28
1 star
114

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with reports of rude and dismissive staff interactions.

Food Quality

While many customers praised the quality and freshness of the bagels and coffee, there were also complaints about incorrect orders and undercooked items.

Atmosphere

The atmosphere received mixed feedback, with some customers enjoying the friendly environment while others noted issues with cleanliness and staff behavior.

Efficiency

Several reviews mentioned long wait times and chaotic service, particularly during busy hours, leading to frustration among customers.
  • BL
    Brandon Latimore
    1 day ago
    5.0
    My girls always take care of me when k come in…. Great service!!!
  • ES
    Eduardo Sant'Ana
    Dec 30, 2025
    1.0
    I was there an hour ago with my wife and 2 year old, and simply asked if there was a specific flavor of coffee available, the cashier shouted: “Cant you see?” This is was the first thing that came out from her mouth. I explained that I cant tell if it is refilled or empty by looking at it. And she continued being rude and we left to go elsewhere. No wonder this place has this reviews and it visible looks like it is failing.
  • CG
    Cecilia Galvan
    Dec 15, 2025
    1.0
    I went to this location around 11:46 am, the cachier that was there was very rude towards a 80 years old man, whom accidentally spilled his coffee. She was so upset with the situation, angry attitude. I felt very sorry for the man.
  • AG
    Alex Gandarilla
    Dec 13, 2025
    1.0
    Customer service at this location is consistently poor. Staff interaction was rude and unwelcoming. I paid for an add-on item that was not provided, and when I politely raised the issue, I was met with a dismissive response rather than a resolution. No apology or attempt to correct the mistake was offered. After reviewing feedback from other customers posted approximately a month ago describing similar issues, including rude behavior and lack of management response. It appears this is a recurring problem rather than an isolated incident. In my opinion, the business benefits primarily from its location. In a less favorable area, service at this level would likely not be sustainable. I would recommend considering alternative nearby options such as El Bagel or Toasted Bagel for a more professional experience. P.S. the attached photo is what they stated is the extra cream cheese or lack thereof.
  • ED
    Eduarda Dias
    Dec 6, 2025
    1.0
    Unfortunately I love Einstein but won’t be coming back to this location. A woman named Alicia took my order and clearly did not pay attention to what I was saying and got all of it wrong. After waiting for 30 minutes, my order arrived all wrong and when i questioned her she started going off on me saying i was the one who ordered the wrong thing. Only want to thank one of her colleagues who was nice enough to come help me and redo my order. For next time, Einstein should be concerned with hiring better employees who can manage to get an order right.

Frequently Asked Questions About Einstein Bros. Bagels

What are the regular opening hours for Einstein Bros. Bagels in South Miami?

Einstein Bros. Bagels is open Monday to Friday from 5:30 AM to 2:00 PM, and on weekends from 6:00 AM to 2:00 PM.

Is Einstein Bros. Bagels open on Christmas Day?

No, Einstein Bros. Bagels is closed on Christmas Day every year.