Einstein Bros. Bagels

Reviews

• EY

  Eagle Yacht

  Feb 23, 2026
  5.0
  Maple House Egg Sandwich is my soul food. Nae behind the counter and everything is made fast!
• JP

  Jake Pagano

  Feb 22, 2026
  1.0
  Service is the worst. They can’t run the business but no bagels in Miami so something you have to suffer through. Wait is over 30 minutes every time
• MM

  Markus Malleschitz

  Feb 11, 2026
  5.0
  Love the food and workers are great. I get the same thing everytime and they already knew my order and name after about a week. Always nice and friendly. Best way to start the day!
• TM

  Tiffany M

  Feb 7, 2026
  1.0
  They need to fire that lady at register she is very rude, smart mouth, rush you if it’s 1:30 , I sat there and watched as I waited for my order and she was like this w each customer even getting in altercation w another customer due to her poor customer service. She is very dismissive, it’s sad to watch her treat ppl like this because she obviously don’t want to be there. Her replies are cut short, condescending, very rude makes the place look horrible. She should not be at the register. It’s not the white lady or the Spanish one making sandwiches it’s the other one. It’s my own people it’s the black one I hate to say it that way but I didn’t get her name. But her attitude is very poor. She should not work in public service.
• MR

  maia rhoden

  Feb 7, 2026
  1.0
  I’m really disappointed with the customer service at this Einstein’s location. Every time I visit, the experience feels tense and uncomfortable. The woman who usually takes orders is consistently rude and speaks to customers in an unprofessional and confrontational way. It often feels like an argument rather than a simple interaction, and there’s frequently yelling going on behind the counter. Because of this, I no longer feel comfortable eating here. Customer service should make people feel welcome, not stressed or unwelcome. I hope management addresses this, because the behavior of staff directly affects whether customers want to return. To be more specific it's the women that normally takes the orders that had glasses and is round with a wig that's never stuck on her head properly and location is on us 1.

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