Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Customer experiences with service are mixed; while some staff members are praised for their friendliness and efficiency, others are reported to be rude and dismissive, leading to a negative atmosphere.
Food Quality
The food, particularly the bagels and coffee, receives consistent praise for being fresh and delicious, contributing positively to the overall experience.
Staff Attitude
There are significant concerns regarding staff behavior, with multiple reports of unprofessionalism and rudeness from certain employees, impacting customer satisfaction.
Management Response
Customers express disappointment over a lack of management accountability and responsiveness to complaints about poor service and staff behavior.
EY
Eagle Yacht
Feb 23, 2026
5.0
Maple House Egg Sandwich is my soul food. Nae behind the counter and everything is made fast!
JP
Jake Pagano
Feb 22, 2026
1.0
Service is the worst. They can’t run the business but no bagels in Miami so something you have to suffer through. Wait is over 30 minutes every time
MM
Markus Malleschitz
Feb 11, 2026
5.0
Love the food and workers are great. I get the same thing everytime and they already knew my order and name after about a week. Always nice and friendly. Best way to start the day!
TM
Tiffany M
Feb 7, 2026
1.0
They need to fire that lady at register she is very rude, smart mouth, rush you if it’s 1:30 , I sat there and watched as I waited for my order and she was like this w each customer even getting in altercation w another customer due to her poor customer service. She is very dismissive, it’s sad to watch her treat ppl like this because she obviously don’t want to be there. Her replies are cut short, condescending, very rude makes the place look horrible. She should not be at the register. It’s not the white lady or the Spanish one making sandwiches it’s the other one. It’s my own people it’s the black one I hate to say it that way but I didn’t get her name. But her attitude is very poor. She should not work in public service.
MR
maia rhoden
Feb 7, 2026
1.0
I’m really disappointed with the customer service at this Einstein’s location. Every time I visit, the experience feels tense and uncomfortable. The woman who usually takes orders is consistently rude and speaks to customers in an unprofessional and confrontational way. It often feels like an argument rather than a simple interaction, and there’s frequently yelling going on behind the counter.
Because of this, I no longer feel comfortable eating here. Customer service should make people feel welcome, not stressed or unwelcome. I hope management addresses this, because the behavior of staff directly affects whether customers want to return.
To be more specific it's the women that normally takes the orders that had glasses and is round with a wig that's never stuck on her head properly and location is on us 1.
Frequently Asked Questions About Einstein Bros. Bagels
What are the regular opening hours for Einstein Bros. Bagels in South Miami?
Einstein Bros. Bagels is open Monday to Friday from 5:30 AM to 2:00 PM, and on weekends from 6:00 AM to 2:00 PM.
Is Einstein Bros. Bagels open on Christmas Day?
No, Einstein Bros. Bagels is closed on Christmas Day every year.
What types of products can I find at Einstein Bros. Bagels?
You can enjoy fresh-baked bagels, cage-free egg sandwiches, breakfast and lunch sandwiches, coffee, cold brew, pastries, and catering options for groups.
Does Einstein Bros. Bagels offer delivery or pickup options?
Yes, Einstein Bros. Bagels offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Are there catering services available at Einstein Bros. Bagels?
Yes, Einstein Bros. Bagels provides catering services for breakfast, lunch, and group orders.
What payment methods does Einstein Bros. Bagels accept?
They accept American Express, Discover, Mastercard, Visa, Apple Pay, Android Pay, Samsung Pay, contactless payments, and cash.
Is WiFi available at Einstein Bros. Bagels?
Yes, Einstein Bros. Bagels offers WiFi to customers dining in the store.
Which nearby places can I visit before or after enjoying a meal at Einstein Bros. Bagels?
Nearby you can visit Goba Tea for a variety of tea drinks, Booby Trap South Miami for a bar and dance club experience, or Era, a Spanish restaurant, for a different dining option.
How can nearby transit or local spots help me find Einstein Bros. Bagels at 5946 S Dixie Hwy?
Using nearby landmarks like Goba Tea and Booby Trap South Miami can help you locate Einstein Bros. Bagels easily in South Miami as they are prominent spots close by.
Are there local entertainment options near Einstein Bros. Bagels in South Miami?
Yes, nearby entertainment includes BT's Gentlemen's Club for adult entertainment and Empire Lounge, a hookah lounge and bar, for a relaxed outing after your visit.
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Certified March 01, 2026Yext Knowledge Graph
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