Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Customers generally praised the bagels and coffee, noting freshness and variety.
Customer Service
Mixed reviews on service; while some employees were friendly and efficient, many customers reported rude and unprofessional behavior from staff.
Cleanliness
Several reviews mentioned dirty tables and unclean environments, detracting from the overall experience.
Order Accuracy
There were complaints about incorrect orders and issues with online ordering, leading to customer frustration.
Atmosphere
The atmosphere was described as chaotic at times, with staff arguing and a lack of organization during busy periods.
CL
Curtis Larson
3 days ago
5.0
Friendly staff, great coffee, tasty bagels and a convenient location in South Miami. I have been coming here for years. Thank you!
MP
Marlon Pereira
3 days ago
5.0
Love this spot, the crew is kind and eager to make you happy
RN
Richard Novo
Nov 9, 2025
1.0
Customer service 1 star. Walked into the store and they said we couldn't order because they had to take care of doordash orders first. When I asked for an ETA they told me at least 45 minutes and with an attitude... I would have rather gone to the one down kendall Drive. Ended up going to Dunk N down US1.
LL
Laura Patricia Ruiz Ledon
Oct 30, 2025
1.0
It's unfortunate that, in a place where both a Black woman and a Latina work at the registers, they would both have the audacity to act in a racist and mocking way toward a customer simply because they don't speak perfect English.
It's disappointing that, in a location where the product is genuinely good, the customer service falls so far below expectations. One of the cashiers spends a lot of time on her phone, speaks to customers in a rude and unpleasant manner, doesn't greet anyone, and doesn't even say thank you after a purchase.
Sadly, people like this still exist - but what's even more disappointing is that this establishment seems to take no action against these employees, even after other customers have reported similar experiences.
Maybe I don't make much of a difference, but they've definitely lost me as a customer.
And anyone who asks me about this place will hear about my experience, because I absolutely do not recommend going there.
10/30/2025
SZ
Sydney Zelina
Oct 6, 2025
1.0
I love this place. So I was super disappointed when both times I’ve come to the Dixie HWY location the woman at the cash register is on her phone talking extremely loudly. Not welcoming. And considering there are other reviews about her and the establishment saying they’d deal with the situation, the establishment clearly has not. I went to another location last week and was treated fine. But here was not the same case. I ordered my bagels online and asked for sauce when I got there. I was told I had to pay for extra sauce. Fine. Never had that happen, even just the week prior at another place, but I figured maybe it’s new. So I paid $2 for one little 2oz cup of chipotle sauce. I suggest either every shop get on the same page of charging extra because it felt super rude for her to be talking loudly on the phone not bothered by my presence but could chime in to tell me I had to pay extra for the sauces.
I will not be going to this location anymore.
Frequently Asked Questions About Einstein Bros. Bagels
What are the regular opening hours for Einstein Bros. Bagels in South Miami?
Einstein Bros. Bagels is open Monday to Friday from 5:30 AM to 2:00 PM, and on weekends from 6:00 AM to 2:00 PM.
Is Einstein Bros. Bagels open on Christmas Day?
No, Einstein Bros. Bagels is closed on Christmas Day every year.
What types of products can I find at Einstein Bros. Bagels?
You can enjoy fresh-baked bagels, cage-free egg sandwiches, breakfast and lunch sandwiches, coffee, cold brew, pastries, and catering options for groups.
Does Einstein Bros. Bagels offer delivery or pickup options?
Yes, Einstein Bros. Bagels offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Are there catering services available at Einstein Bros. Bagels?
Yes, Einstein Bros. Bagels provides catering services for breakfast, lunch, and group orders.
What payment methods does Einstein Bros. Bagels accept?
They accept American Express, Discover, Mastercard, Visa, Apple Pay, Android Pay, Samsung Pay, contactless payments, and cash.
Is WiFi available at Einstein Bros. Bagels?
Yes, Einstein Bros. Bagels offers WiFi to customers dining in the store.
Which nearby places can I visit before or after enjoying a meal at Einstein Bros. Bagels?
Nearby you can visit Goba Tea for a variety of tea drinks, Booby Trap South Miami for a bar and dance club experience, or Era, a Spanish restaurant, for a different dining option.
How can nearby transit or local spots help me find Einstein Bros. Bagels at 5946 S Dixie Hwy?
Using nearby landmarks like Goba Tea and Booby Trap South Miami can help you locate Einstein Bros. Bagels easily in South Miami as they are prominent spots close by.
Are there local entertainment options near Einstein Bros. Bagels in South Miami?
Yes, nearby entertainment includes BT's Gentlemen's Club for adult entertainment and Empire Lounge, a hookah lounge and bar, for a relaxed outing after your visit.