Chipotle South Miami is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted consistently poor customer service, with staff being rude, unhelpful, and unprofessional.
Cleanliness
Customers frequently reported unsanitary conditions in the restaurant, including dirty tables, overflowing trash, and unkempt restrooms.
Food Quality
Many patrons expressed disappointment with the food quality, citing issues such as missing ingredients, poorly prepared meals, and inadequate portion sizes.
Management Issues
Several reviews pointed to ineffective management, with complaints about staff behavior and overall restaurant organization.
CP
Carlos Padial
3 days ago
1.0
I recently visited this Chipotle location and was quite disappointed. The store appeared unclean, and I noticed questionable practices with food handling. Given the revenue this location likely generates, I believe there should be more investment in proper maintenance and cleanliness to ensure a better customer experience.
BM
Blindaje MUL-T-LOCK
Jan 3, 2026
1.0
A TERRIBLE EXPERIENCE
The food was cold, and I don't know what to say about the taste because it tasted like nothing. I left the entire plate on the table after the third spoonful.
MC
Mark Cutino
Dec 31, 2025
1.0
Opening Hours are incorrect
KH
Keyla Hechavarria
Dec 22, 2025
1.0
Horrible service barely any portions of protein given and they didn’t take my 20 because it had a the tiniest tear ever??? It’s chipotle it’s not that deep
KB
Kaleigh Beloyan
Dec 8, 2025
1.0
I visit this Chipotle regularly, but the experience is consistently ruined by the manager on duty, Alvin Grant. On numerous occasions he has loudly yelled profanities at the staff right in front of customers. Most recently, on Tuesday 12/2, there were over six of us in line watching this happen. I was so uncomfortable that I left without ordering anything for myself or my niece. It was as if I took her into a strip club or bar, not a Chipotle.
This is supposed to be a family friendly restaurant, and his behavior is absolutely disgusting. I have never witnessed such unprofessional conduct in any food establishment.
This isn’t a one time issue, it happens almost every time I’m here, but seems to be escalating since now he is cursing.The staff seems hardworking, but the environment he creates is disrespectful and unacceptable. I hope upper management addresses this immediately, because I genuinely like this location, but the manager’s repeated behavior needs serious attention. The atmosphere when he is not on shift is completely different.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in South Miami serve?
Chipotle South Miami serves fast-casual Mexican food including customizable burritos, bowls, quesadillas, tacos, and salads made with wholesome, responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill in South Miami?
Chipotle South Miami is open daily from 10:45 AM to 11:59 PM.
Does Chipotle South Miami offer pickup and delivery services?
Yes, Chipotle South Miami provides in-store pickup and delivery services.
How can I order food from Chipotle South Miami online?
You can order food online through the Chipotle app or via their website at https://order.chipotle.com/.
Where is the Chipotle Mexican Grill located in South Miami?
It is located at 6290 S Dixie Hwy, South Miami, FL 33143, across from South Miami Hospital.
How does Chipotle South Miami support sustainability and ethical sourcing?
Chipotle prioritizes 'Food with Integrity' by using 53 real ingredients sourced from farms practicing humane and sustainable farming.
Is Chipotle South Miami welcoming to the LGBTQ community?
Yes, Chipotle South Miami is inclusive and welcomes LGBTQ customers.
Can I find snacks or desserts nearby after dining at Chipotle?
Yes, Krispy Kreme, known for its donuts, is nearby and makes a great place for a sweet treat after your meal.
Are there other restaurants near Chipotle South Miami I could visit?
Nearby options include Cafe Bonjour, a French bakery and restaurant, and Taco Bell for additional Mexican fast food options.
What nearby places could help me with party supplies or planning near Chipotle South Miami?
Party City South Miami Shopping Center and Party City are close by, offering party supplies and event planning services.