McDonald's

Reviews

• YA

  Yenni Armas

  Mar 2, 2026
  1.0
  Good morning, I am a frequent customer at the McDonald’s located at 11575 Quail Roost Dr in Miami, FL. I usually stop by between 6:40 and 6:45 AM on my way to work to purchase a McCafé macchiato. Unfortunately, almost every time I go, the McCafé machine is in cleaning mode and unavailable. I completely understand that the machine must be cleaned daily for hygiene and safety reasons, and I truly appreciate that. However, since this happens consistently around the same time, I would like to respectfully suggest scheduling the automatic cleaning cycle earlier, around 5:00 AM, when there are typically fewer customers. The current timing affects customers who rely on early morning coffee before work. I hope management can review this scheduling to better serve morning customers. Thank you for your attention.
• EE

  Elena Escobal

  Mar 2, 2026
  5.0
  Keep up with a beautiful smile all of u….
• DM

  Dericka Malone

  Feb 20, 2026
  1.0
  I visited the drive-thru today and was honestly disgusted with the customer service. The employee handed me food without confirming my order and closed the window quickly without verifying anything. One lady handed me someone else’s order and told me to give her the food back like the mistake wasn’t on her end she just blamed me. I’ve never experienced this at other locations. I value good service and hope this location can improve in professionalism and communication.
• DM

  Danzel McPherson

  Feb 15, 2026
  1.0
  Went to this location and had to repeat my order 3 times after waiting 10 minutes in drive thru. Pulled up to the window and the “supposed” manager tells me when I asked why I had to repeat my order 3 times after waiting, what’s going on? Tells me that they don’t speak English. I asked for her name and she tells me her name has nothing to do with it! And continued to state she don’t speak English and what did I order? This is truly disrespectful in America where the naive language is English and to be made fun of is while being in America speaking the American language English is an abomination!
• TB

  Talisa Brown

  Feb 9, 2026
  2.0
  Been coming here for years because it’s close to my house but the order is always wrong. Today I ordered 4 cookies and paid 7.00. Got home and only received 2. I’ve also recieved burgers without meat and many more wrong items

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