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Kristine Sachse
Dec 17, 2025
Had a horrible experience at this location, literally heard the crew member talking trash about me through the window, using very foul language. Tried to contact a manager 6 times through the phone number and the app, and no one returned my call, or ever processed my refund ( that they supposedly processed that night). Had to finally dispute the charge with the bank after 2 weeks of waiting. Horrible service, if you don't like your job, or don't have any customer service skills, please go elsewhere.
Edit: after just now reading through everyone else's recent comments about this location, it seems like ZACH does this same thing to everyone. This just shows how much the franchise owner cares about who's running their business, since Zach is still working at this location berating other staff and CUSTOMERS!
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Daniel Tomberlin
Dec 8, 2025
This place has never been good with instructions, like "replace sausage with bacon and no onions," for a breakfast burrito, but today was an easy order - moz cheese sticks and jalapeño poppers. They forgot the poppers. At least they fix it when I come back, but who wants to make another trip?
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Paula Newman
Nov 20, 2025
I am a ride-share delivery person part-time. This evening at approximately 9:00 pm, I went to pick up an order for delivery. I waited by the employee entrance (I did not enter) until I was acknowledged by an employee. He was very pleasant and kind and went to continue preparing orders and said he would bring the one I was waiting for in a moment. The manager on call asked him about the order and the manager proceeds to trash talk all delivery drivers. Saying we feel entitled and coming to the door doesn't mean we get to cut the line. And that was putting it nicely because he was cursing as he said it. Doing this part-time for nearly 5 years, 99% of restaurants prioritize delivery food. Further, all the worker had to say was you have to pick up delivery food from the drive thru. Simple! The manager was completely unprofessional and out of line and disrespectful! A totally despicable representation of the franchise owner for this location. This is NOT the type of person you want preparing your food!
Dante was great! Fast fresh food!
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Terri Rowell
Nov 4, 2025
I went to sonic on my way to work. I had a very simple order. Foot long hot dog with ketchup, cheese, and onions. The guy could NOT get the order right!!!!!!! He first said, Are you wanting a hamburger. No i want a foot long hot dog with .... I dont understand. What number do you want on the menu board. Had to repeat again. Ok, you want a chilly dog. NOOOOOOOOO!!!!!! He finally got the order and I did eventually say, ITS JUST A HOT DOG , NOT THAT DIFFICULT!!!! I was the only one in line and waited 20 minutes. Got to work and my hot dog was ice cold, cheese not melted and did not look or taste like the hotdog was cooked!!!! It was like taking a hot dog out of the fridge and putting it on a old stale cold bun. Absolutely horrible!! I have been here many times over the years with no problems, but this was bad. I wanted to add a Pic, but did not see that option.