Mixed reviews on customer service; some staff were friendly while others were reported as rude and unhelpful.
Food Quality
Inconsistent food quality; while some items like blizzards received praise, others like burgers and fries were criticized for being subpar.
Cleanliness
The restaurant is reported as clean and recently remodeled, but some customers noted issues with specific areas like bathrooms.
Drive-Thru Experience
Drive-thru service is often slow, with long wait times reported, but some customers appreciated the friendly service during busy periods.
Allergy Awareness
Serious concerns about cross-contamination for allergy sufferers, with reports of incorrect orders leading to potential health risks.
RK
Ricky Krstevski
Oct 29, 2025
1.0
It won't let you make an account on the app after you remove it and decide to make an account again
JE
Jacob Erwin
Oct 28, 2025
1.0
Used to love Dairy Queen up till now
I just got done with an allergy test for my daughter and she had a peanut allergy as do I, I wanted to take her to Dairy Queen to get ice cream since she was good at the dr’s.
I got 4 blizzards and told the front desk that I was allergic and she said that she would clean it and ware gloves, when I got home my Oreo blizzard had peanut butter in it not one but both of them.
Never going back to Dairy Queen or any ice cream place because I have yet to find a place that takes cross contamination seriously.
I understand it can’t be 100% but to get 2 blizzard’s completely wrong! If I didn’t smell the peanut butter my daughter and myself would have had to go to the hospital.
MC
Mitchell Carrigan
Oct 23, 2025
1.0
The woman working the window at the drive thru was extremely rude, did not want to assist us at all. Horrible customer service experience
JK
Jennifer Kampwerth
Oct 11, 2025
5.0
Wow! I have gone to this Dairy Queen 3 times in the last couple month and I have been pleasantly surprised by the service, price, and most of all the food. All the food including fries seemed fresh made and were super hot.
LG
Lori Grace
Oct 3, 2025
3.0
Stopped in to get a cone and was disappointed in the ice cream. I'm not sure if they have changed their formula or ingredients but there was no taste. It was like eating ice milk. I assume its not real ice cream anyway but usually they're a tasty treat. Service was good as always but won't be ordering that again.
What are the operating hours of Dairy Queen Grill & Chill in Silver Springs?
They are open from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Does Dairy Queen Grill & Chill provide facilities for families and children?
Yes, the restaurant offers booster seats, high chairs, is family-friendly, welcomes children, and provides seating.
Is there a drive-thru service available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill in Silver Springs has a drive-thru service for convenient ordering and pickup.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can order online through their pickup order link on Dairy Queen's official website.
Does Dairy Queen Grill & Chill offer free WiFi to customers?
Yes, free WiFi is available at this location for customers.
Where is Dairy Queen Grill & Chill located in Silver Springs?
It is located at 5240 E Silver Springs Blvd (Hwy 40), Silver Springs, FL 34488-1710, USA.
Which nearby gas stations can customers visit before or after dining at Dairy Queen Grill & Chill?
Nearby gas stations include Sunoco, Shell, Circle K, and Murphy USA, useful for fueling up during your visit.
Are there any nearby hotels or motels for visitors planning to stay overnight when visiting Dairy Queen Grill & Chill?
Yes, nearby accommodations include Stage Stop Resort, Spring Side Motel, Econo Lodge, Extend A Suites, OYO Hotel, and Rodeway Inn for convenient lodging options.
What nearby dining options are available around Dairy Queen Grill & Chill if I want to try different cuisines?
Nearby dining options include Krispy Krunchy Chicken, Silver Springs Diner, Darrell's Dog Gone Good Diner, and Steak 'n Shake, offering a variety of meals.