Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews mentioned cold or stale food, with several customers expressing dissatisfaction with the preparation and freshness.
Drive-Thru Experience
The drive-thru service was often criticized for being slow and for frequently getting orders wrong.
Cleanliness
Several customers noted issues with cleanliness, particularly in the restrooms and dining area.
Mixed Experiences
While some customers had positive experiences with friendly service and good food, these were overshadowed by the negative feedback.
AP
aiden powell
Jan 4, 2026
1.0
Whatever you do, do NOT order curbside it takes almost an hour for them to bring you your food even for the most simple things
KK
Kasandra Kesinger
Jan 2, 2026
2.0
The food is fine, it's McDonald's we are talking about.... But the service Inside is the worst!!! Drive thru isn't too bad but that line do be longggggg some times but they keep it moving at a decent rate. Anyways like I was saying if you go inside to order it sucks! They take forever, there's usually no one really working the front. It seems like there's a lot of people working in the back but their main focus at this location is drive thru. When my kids want McDonald's I go to Shalimar every time. The 2-3 mins difference in the drive is worth it to me every time because the service is 100x better hands down.
MJ
Mr J
Dec 27, 2025
2.0
Overly salted fries everytime I order. Burgers tasted bad so couldn't eat.
AR
Ausable Rivarat
Dec 19, 2025
1.0
Worst Mickey D's
Went inside.. I wa only one at counter..
I was ignored.. Went outside drove around to drive thru..He got my order request wrong three times.
Wound up with two Dried sausage biscuits sandwiches. This wasn't what I ordered.. NO RECEIPT IN THE BAG..
SO I CANT CANT RETURN THIS POOR QUALITY BREAKFAST...
LS
Les Snyder
Dec 13, 2025
1.0
Had to run to bank during my lunch hour this week and though I would do a quick trip through the McDonald's drive thru on the way back to work. Tried to keep it simple and ordered a #9 combo meal ( 2 cheeseburgers, fries and a drink). Got to the pay window and paid the more than $10 tab. Pulled up to the next window and was handed my drink and dismissed by the lady working the window. Asked where the rest of the meal was and she was totally confused. Closed the window and disappeared for a few minutes. When she came back handed my a bag. I moved on as there were cars behind me. Two stoplights later opened the bag to discover no cheeseburgers but a large fry and a small fry. No cheeseburgers. Want to thank McDonald's in reaffirming why it's been more than a decade since I've eaten their food. And will never go back. Can't even get a simple pre-canned combo meal right. It's not rocket science folks.
What are the regular business hours for McDonald's in Shalimar, FL?
McDonald's in Shalimar is open daily from 5:00 AM to midnight.
When is the drive-through service available at this McDonald's location?
The drive-through is open every day from 5:00 AM to midnight.
What are the delivery hours for this McDonald's?
Delivery service is available Monday to Thursday and Sunday from 5:30 AM to 10:45 PM, and on Friday and Saturday from 5:30 AM to 11:45 PM.
Which payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What types of services does this McDonald's offer?
This McDonald's offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order food from this McDonald's online?
You can order online via https://mcdonalds.smart.link/mjuu1ggdi, through the McDonald's App on iOS and Android, or at https://mcdonalds.order.online/business/-5579 for delivery.
Is there a McDonald's app to help with ordering and rewards?
Yes, the McDonald's App is available on iOS and Android, allowing you to order and earn MyMcDonald's Rewards.
What nearby restaurants can I visit other than McDonald's in Shalimar?
Nearby restaurants include Clean Eatz, Green Wasabi (a sushi and Japanese restaurant), Cajun Crab, Pepper's Mexican Grill and Cantina, Sonic Drive-In, and Twisted Grape Cafe & Wine Bar.
Are there any nearby places offering barbershop or beauty services close to McDonald's?
Yes, nearby options include Uncle E Barbershop, Painted Rose hair and beauty salon, L.A. Nails, and L A Nails beauty salons.
What other essential nearby services can customers find when visiting this McDonald's?
Customers can find nearby essential services such as the Okaloosa County Sheriff's Office, PenFed Credit Union, RaceWay gas stations, and Dollar General discount store.