McDonald's

3.3
1393 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1189 Eglin Pky, Shalimar, FL
32579, United States

Hours

Reviews

3.3
1,393 reviews
5 stars
412
4 stars
291
3 stars
274
2 stars
128
1 star
288

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews mentioned cold or stale food, with several customers expressing dissatisfaction with the preparation and freshness.

Drive-Thru Experience

The drive-thru service was often criticized for being slow and for frequently getting orders wrong.

Cleanliness

Several customers noted issues with cleanliness, particularly in the restrooms and dining area.

Mixed Experiences

While some customers had positive experiences with friendly service and good food, these were overshadowed by the negative feedback.
  • AP
    aiden powell
    Jan 4, 2026
    1.0
    Whatever you do, do NOT order curbside it takes almost an hour for them to bring you your food even for the most simple things
  • KK
    Kasandra Kesinger
    Jan 2, 2026
    2.0
    The food is fine, it's McDonald's we are talking about.... But the service Inside is the worst!!! Drive thru isn't too bad but that line do be longggggg some times but they keep it moving at a decent rate. Anyways like I was saying if you go inside to order it sucks! They take forever, there's usually no one really working the front. It seems like there's a lot of people working in the back but their main focus at this location is drive thru. When my kids want McDonald's I go to Shalimar every time. The 2-3 mins difference in the drive is worth it to me every time because the service is 100x better hands down.
  • MJ
    Mr J
    Dec 27, 2025
    2.0
    Overly salted fries everytime I order. Burgers tasted bad so couldn't eat.
  • AR
    Ausable Rivarat
    Dec 19, 2025
    1.0
    Worst Mickey D's Went inside.. I wa only one at counter.. I was ignored.. Went outside drove around to drive thru..He got my order request wrong three times. Wound up with two Dried sausage biscuits sandwiches. This wasn't what I ordered.. NO RECEIPT IN THE BAG.. SO I CANT CANT RETURN THIS POOR QUALITY BREAKFAST...
  • LS
    Les Snyder
    Dec 13, 2025
    1.0
    Had to run to bank during my lunch hour this week and though I would do a quick trip through the McDonald's drive thru on the way back to work. Tried to keep it simple and ordered a #9 combo meal ( 2 cheeseburgers, fries and a drink). Got to the pay window and paid the more than $10 tab. Pulled up to the next window and was handed my drink and dismissed by the lady working the window. Asked where the rest of the meal was and she was totally confused. Closed the window and disappeared for a few minutes. When she came back handed my a bag. I moved on as there were cars behind me. Two stoplights later opened the bag to discover no cheeseburgers but a large fry and a small fry. No cheeseburgers. Want to thank McDonald's in reaffirming why it's been more than a decade since I've eaten their food. And will never go back. Can't even get a simple pre-canned combo meal right. It's not rocket science folks.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's in Shalimar, FL?

McDonald's in Shalimar is open daily from 5:00 AM to midnight.

When is the drive-through service available at this McDonald's location?

The drive-through is open every day from 5:00 AM to midnight.