Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,382 reviews
5 stars
410
4 stars
289
3 stars
273
2 stars
126
1 star
284
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and inattentive staff, with multiple instances of orders being incorrect and staff displaying a lack of basic politeness.
Order Accuracy
A significant number of reviews highlighted frequent issues with incorrect orders, missing items, and food quality not meeting expectations.
Wait Times
Customers consistently mentioned long wait times in both the drive-thru and inside the restaurant, often exacerbated by understaffing.
Food Quality
Several reviews noted that food was often cold, stale, or not fresh, with complaints about overcooked fries and poorly prepared items.
Cleanliness
There were complaints about dirty restrooms and a generally unkempt dining area, impacting the overall dining experience.
- LDLindsey DanielsNov 8, 20251.0I had gotten an iced coffee at a McDonald's down the road, and they forgot to put my sweetener in the bag. I didn't want to have to turn around, so I stopped at the next McDonald's where I asked for some Splenda and a small cup of ice since the ice had melted a bit on the drive. The man acted so suspicious of me and made me feel uncomfortable, and told me he couldn't give me any ice without charging me. Which was fine that I would have to pay for ice, but there was no reason for him to act the way he was acting toward me.
- KCKaleb CharanzaNov 1, 20251.0Please train your employees on basic customer service principles. Rude staff that does not welcome you to McDonald’s. The girl in the drive through just stuck out her hand to take my card. No hello. No have a nice day. Nothing.
- MSMelina StanberryOct 27, 20255.0Great customer service.
- LMLorelai MillerOct 14, 20251.0They close at midnight. We pulled to the drive thru at a bit before 11:20. A female worker welcomed us and asked what we wanted to order then a male worker came on and said they were closed and only open until midnight on weekends except the site says midnight.
- SOSusan Burchak O'NeilOct 1, 20251.0The wait for a drink and fries was ridiculous. The kiosk did not give me a receipt, so, I had no idea what my order code was. The fries were definitely overcooked. Staff was inattentive.
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's in Shalimar, FL?
McDonald's in Shalimar is open daily from 5:00 AM to midnight.
When is the drive-through service available at this McDonald's location?
The drive-through is open every day from 5:00 AM to midnight.
What are the delivery hours for this McDonald's?
Delivery service is available Monday to Thursday and Sunday from 5:30 AM to 10:45 PM, and on Friday and Saturday from 5:30 AM to 11:45 PM.
Which payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What types of services does this McDonald's offer?
This McDonald's offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order food from this McDonald's online?
You can order online via https://mcdonalds.smart.link/mjuu1ggdi, through the McDonald's App on iOS and Android, or at https://mcdonalds.order.online/business/-5579 for delivery.
Is there a McDonald's app to help with ordering and rewards?
Yes, the McDonald's App is available on iOS and Android, allowing you to order and earn MyMcDonald's Rewards.
What nearby restaurants can I visit other than McDonald's in Shalimar?
Nearby restaurants include Clean Eatz, Green Wasabi (a sushi and Japanese restaurant), Cajun Crab, Pepper's Mexican Grill and Cantina, Sonic Drive-In, and Twisted Grape Cafe & Wine Bar.
Are there any nearby places offering barbershop or beauty services close to McDonald's?
Yes, nearby options include Uncle E Barbershop, Painted Rose hair and beauty salon, L.A. Nails, and L A Nails beauty salons.
What other essential nearby services can customers find when visiting this McDonald's?
Customers can find nearby essential services such as the Okaloosa County Sheriff's Office, PenFed Credit Union, RaceWay gas stations, and Dollar General discount store.