Dunkin'

Reviews

• AW

  Ashley Wix

  Apr 11, 2026
  2.0
  The atmosphere was about what you would expect. It was loud and busy but not a problem. I rated service a 2 because we used the kiosk and only grabbed our bags from the counter. We ordered the brown sugar, espresso drink. And some food. The hash browns were mushy and soaked in grease. You could squeeze one between your fingers and it would drip grease. Not crispy at all. They tasted freezer burnt. I could not eat them. I could not eat them. The coffee was also pretty terrible. At first it was like, Well that's a little creamy and then it was like, oh my God did They scrape the bottom of the burnt coffee pot at a gas station and just fill it with creamer. I tried to drink it anyway and got about halfway through. By then my guts were bubbling. My stomach hurts and burns so bad from that terrible coffee. I had no idea Duncan donuts coffee was so terrible since so many people I know go there. I don't know if it was this location, I don't know if they were having an off day but my experience there was pretty terrible. We spent quite a bit of time in the lobby as we were getting our tires replaced just around the corner.
• KH

  Kim Hogan

  Apr 2, 2026
  5.0
  Very busy location everything it was perfect and I have nothing bad to say.
• LM

  Lacy Mcgriff

  Mar 31, 2026
  1.0
  Pissed gave me regular sugar instead of liquid sugar I have call so many times they never answer
• EP

  Elizabeth Powers

  Feb 28, 2026
  5.0
  The layout of this location is chaotic but drive thru service is 5 stars, recommend ordering ahead via the mobile app. If you go inside, the female managers will spend more time arguing with eachother than helping paying customers.
• BS

  Barbara S

  Feb 20, 2026
  2.0
  I was craving an iced latte in the evening on my way to girls game night. Coffee is not an issue for me as long as it's decaf. I ordered a large decaf iced vanilla. Service was quick enough at the drive through and staff was friendly. The problem was it was not decaf!!! I should have been suspicious that it came out quick because they (any coffeehouse) sometimes have to brew decaf special, but I just didn't question it. I am sensitive to caffine and I had a reaction to the regular coffee. It was very embarrassing coughing all evening while with my friends and then dealing with a headache from coughing so much. Now it is 4:00 am and I am still awake! Really Dunkin'! I would have waited for decaf to be brewed instead of dealing with my reaction to the regular coffee around my friends and now into the wee hours. Staff needs to be educated that decaffeinated is NOT the same as regular and there is a good reason people order decaf. Patrons should get what they order and it should not be viewed as an inconvenience to the staff if they have to brew a special cup/pot of decaf for a guest. I am so disappointed in this location for causing my embarrassment and now frustrated that I can't fall asleep. I am positive I received regular coffee as I do not have reactions to Dunkin' decaffeinated coffee. Yes, I am sure I ordered decaf I just didn't question it at the end as I usually do at any coffeehouse.

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