Order Accuracy
Numerous customers reported issues with incorrect orders, including missing items and wrong modifications.
Service Quality
Feedback indicates a mix of experiences, with some praising friendly staff while others noted rudeness and poor management.
Wait Times
Many reviews highlighted long wait times for food, both in-store and through drive-thru, leading to customer frustration.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold items, skimpy portions, and inconsistent preparation.
Cleanliness
Several reviews pointed out cleanliness issues, particularly in the dining area and restrooms.