Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and unprofessional behavior.
Order Accuracy
Many customers express frustration over incorrect orders, missing items, and issues with mobile orders.
Cleanliness
The cleanliness of the location is frequently mentioned positively, but some reviews highlight unsanitary conditions.
Speed of Service
Service speed is inconsistent, with some customers experiencing quick service while others report long wait times.
Food Quality
Food quality is hit or miss, with some enjoying fresh and hot meals, while others complain about cold or poorly prepared food.
CC
Cullen Copland
5 days ago
1.0
This facility is one second away from a food safety disaster. Nobody in the kitchen has hairnets, everyone is putting their hands in their face and I just left. I just couldn’t eat there.
AM
andrew massaro
Jan 5, 2026
1.0
The food was fine, but I was rung up by the general manager which usually is a sign you will get good service, but I was wrong, they were so rude to me, from the get before I even said anything, disappointed 🫤
JM
Jake Malcom
Dec 31, 2025
3.0
Okay building but the employees are kind Which is amazing
FM
Francisco Molina
Dec 29, 2025
5.0
Great customer service!!!
Clean
Smells fresh
Restrooms clean
Love it !!!
Fast and clean