Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with service quality are inconsistent, with some praising friendly staff while others report rudeness and unprofessional behavior.
Order Accuracy
Many customers reported issues with order accuracy, including missing items and incorrect orders, leading to frustration.
Cleanliness
Feedback on cleanliness is mixed; some customers noted clean facilities while others reported unsanitary conditions.
Speed of Service
While some reviews highlight fast service, others mention long wait times and delays, particularly during peak hours.
Food Quality
Food quality varies, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared food.
AH
Amanda Hurtt
2 days ago
1.0
The very rude at the second window a young African-American girl with no respect no manners they got my order wrong and they act like it's a problem to fix it it's not even a hard order a sausage egg and cheese biscuit and a sausage McMuffin this is the third time they've got my order wrong when I try to get breakfast for my niece before school this is the second time she's going to be late for school because I have to sit and wait for them to make the correct order it's not rocket science and stop putting people in the window that don't have manners that's how you're losing custome
MN
maria nakashige
Feb 23, 2026
5.0
Always have a good experience with this location. They are always fast and friendly. The sauces and napkins are always in there with the order. None of the other locations I have been to have even been as consistent and wonderful as this one!
NM
Nikki M
Feb 22, 2026
4.0
It McDs so it is what it is, but I have found the staff there to always be pleasant. And you know you can't see that about all McDs. Food comes out quick and even with long lines you're to get people in and out in a fair amount of time.
SS
sam sherman
Feb 14, 2026
2.0
Very disappointed! All the kiosks were not working/closed. The electronic menu on the wall consisted of 2 sides. 1 side listed half the menu continuously, but other side advertised McDonalds most of the time, and briefly showed the other half of the menu between advertisements. We had to wait thru the ads to quickly try to read the menu before it changed to ads again. The price of other than combo meals was not always posted. McDonalds used to be a good value. We paid almost $17 for only a fish sandwich, daily double burger, medium fries and 2 tap waters. The cashier didn't warn us that they were charging $1.59 plus tax for each cup of tap water.
What a rip off!
I didn't see the price of fries listed, but maybe that was because the electronic board spent most of the time showing ads. $4.79 for medium fries. And the Daily Double had no description of what that was. McDonald's used to be a nice little inexpensive treat. We will not be going back to that McDonalds. I read that not all McDonalds charge for tap water, in fact, I have never been charged for tap water at any restaurant before.
MM
Mayme Martin
Feb 10, 2026
2.0
Not the best experience. The girl who was taking the drive through orders didnt listen and put in a wrong sandwich and an extra meal, then the girl taking cash didnt have the ability to fix it on her screen and noone would help her edit the order until she got the manager, then there was confusion at the pick up window because the labels matched the original wrong order. We had asked at the order speaker for her to read the order back because it didnt feel right, and then yet again at the payment window before presenting payment. The staff need more guidance to be successful.
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