Dunkin'

3.8
337 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Sebring, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5216 Hardware Place, Sebring, FL
33872, United States

Hours

Reviews

3.8
337 reviews
5 stars
184
4 stars
42
3 stars
29
2 stars
22
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and dismissive behavior from staff, with frequent complaints about incorrect orders and lack of apologies.

Order Accuracy

A significant number of reviews highlighted issues with order accuracy, including missing items and incorrect drinks.

Cleanliness and Atmosphere

While some customers praised the cleanliness and atmosphere, others noted that the seating area could be improved and that food quality was inconsistent.

Staffing Issues

Several reviews mentioned that the location seemed understaffed, leading to slow service and long wait times.

Product Quality

Customers expressed dissatisfaction with the freshness of food items, particularly donuts, which were often described as stale or not made on-site.
  • YC
    Yvette Corchado
    Dec 25, 2025
    1.0
    My experience not good am not coming back.
  • BT
    Brittany Truitt
    Dec 20, 2025
    1.0
    Tried getting 3 different drinks. They were out of ingredients for all 3. Took 30 mins to get through the drive through with only 5 cars ahead of me
  • LB
    Lisa Blackney
    Dec 16, 2025
    1.0
    I wish I could give zero stars. I frequent this location often, and more times than not, I am missing items, the order is wrong, and/or the staff is rude. I never complain, because I remember what it is like to work at a fast food restaurant, and I chalk it up to the staff being young and ignorant at times. This time, I made a mobile pick up order. I pulled up to the window, and a couple young female employees just looked at me and walked away from the window. Finally, a young girl opened the window and told me that they were out of items that I ordered. I asked if they even started making the other items that were in. stock and she said no. I was told I could just get a refund but it would have to be through the app. My order was $24, so I have tried several times to request a refund, but have been given the runaround. The online services are “down” and you can only email, which responses take 2 business days. I received a coupon for a free donut WITH A PURCHASE. I will never go back to a Dunkin because of this. I have never felt so mistreated and uncared about. Awful service, Dunkin. Do better.
  • TW
    Taylor Walker
    Dec 13, 2025
    1.0
    Hope you like the taste of cleaning chemicals bc that’s what all there food taste like. Don’t drive away without checking if you have everything you ordered bc 99% of the time they forget half your order. Not to mention none of the girls are friendly, horrible customer service. Go to the one in South Sebring.
  • YG
    Yamilette Giraud
    Dec 2, 2025
    1.0
    Worst customer service I’ve ever experienced. The workers are extremely rude and non attentive to customers. No greeting or anything. Always get my order wrong and never apologize for the inconvenience. Very disappointing at how downhill staffing at this location has gotten. Do better !!

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Sebring, FL?

Dunkin' in Sebring, FL is open daily from 5:00 AM to 10:00 PM, with some variations on Tuesday when it closes at 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers delivery and curbside pickup services for your convenience.