Business Details
About
Mexican Restaurant
Chipotle Sebring is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.8
416 reviews
5 stars
129
4 stars
49
3 stars
32
2 stars
32
1 star
174
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and long wait times for mobile orders.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold food, small portions, and unsatisfactory ingredients.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, including dirty tables and floors.
Management Issues
Customers expressed concerns about poor management, citing understaffing and lack of organization as contributing factors to their negative experiences.
- LVLukah V3 days ago1.0Worst establishment and experience in all of Florida. They don’t treat their customers with respect and don’t have basic utensils or food available at 12:20 in the afternoon. Needs a whole revamp.
- LLLindiane LopesJan 5, 20265.0Comida deliciosa. Maravilha. Cozinha limpa. Lugar lindo. Atendimento amável. Parabéns à equipe. Nota 10!!!!!
- DIDennis Murray IIIDec 23, 20251.0Went there last year, when they first opened their new locations. The whole family was super excited. Worst customer experience ever. Had a mobile order of just three bowls and took about an hour. No one would talk to me and I get it, they we busy opening week however the customer service was so bad, the manager had told a poor old lady that they wouldn’t give her a water cup or provide her with one (without payment). Everyone in the restaurant had said something. The customer didn’t like the soda she had purchased as it was new to her but when asked if she could just receive water the manager and employees refused. Absolutely disgusting and should be illegal. The older lady (customer) wasn’t rude, was just thirsty and honestly I’ll never go back to that location. The other customers in line even offered to pay for the water but the point still stands. Horrible experience and I didn’t even get to enjoy a warm meal. Never had the same experience in other locations and it’s a shame to see these types of business practices with a well established name.
- KKKatieDec 21, 20255.0After a few hit or miss visits, I finally had a great experience at this location! The staff was ON IT - incredibly friendly and quick. Despite it being a busy Saturday, the line was moving along! All the food was in stock. Portions were great. Everything was so yummy. I’m a happy guy :D
- TBTara BurlingameDec 12, 20251.0We have tried to like this location. They just can’t seem to get it right for whatever reason. I would like to chalk it up to poor management. First time we went, we had to cancel our online order. We waited in the drive thru line for 30 mins and only moved up twice. We went inside and couldn’t get any assistance and didn’t want to wait back in line again so we went somewhere else. Recently, we decided to try to mobile order again (stupidly). Same thing happened again! We waited in the drive thru line for 15 mins and never moved. I went inside and realized there was no line (should’ve just ordered in person). There were 3 employees just standing around with nothing to do while online orders are backing up. I understand that different places have different policies but, in my eyes, the front should be filling online orders if they aren’t busy. We finally get our order 30 minutes after it was estimated to be ready. I ordered a side of guacamole and chips. Huge mistake. My “guacamole” was rubbery pieces of avocado shoved into a small plastic container (as you can see in the pictures). I tried to mash the avocados with my fork with no success. I reach out to the company to let them know about our experiences with this location. What do they do? Send an emailed apology and offer me one free fountain drink. Laughable to say the least. We definitely won’t be back.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Sebring offer?
Chipotle Mexican Grill in Sebring offers customizable Mexican-inspired fast-casual menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Where is Chipotle Mexican Grill located in Sebring?
Chipotle Mexican Grill is located at 1310 US Highway 27 N, Highlands, Sebring, FL 33870, United States.
What are the operating hours of Chipotle Mexican Grill in Sebring?
The Sebring Chipotle is open every day from 10:45 AM to 11:00 PM.
Can I order food online from the Chipotle Mexican Grill in Sebring?
Yes, you can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
How can I contact the Chipotle Mexican Grill location in Sebring?
You can contact the Sebring Chipotle Mexican Grill by phone at +1 863-451-0082 or email at FL.4727.Sebring@chipotle.com.
Does Chipotle Mexican Grill in Sebring have a rewards program?
Yes, Chipotle offers a rewards program called Chipotle Rewards where customers can earn free food and receive exclusive offers by signing up online.
Are there any nearby public transportation options that customers can use to reach Chipotle Mexican Grill in Sebring?
The Greyhound bus stop at Sebring Mobil is nearby, providing travelers with convenient bus service to reach the Chipotle location.
What other food or wellness places are near Chipotle Mexican Grill in Sebring?
Nearby you can find Surterra Wellness - Medical Marijuana Dispensary and several restaurants, which customers might visit before or after dining at Chipotle.
Are there any lodging options close to Chipotle Mexican Grill in Sebring?
Safari Inn, a hotel and motel, is located nearby for customers or visitors needing accommodation in the area.
What nearby retail stores might be useful for customers visiting Chipotle Mexican Grill in Sebring?
Customers can also visit the AT&T Store for telecommunications needs and Lee’s Furniture & Mattress for home furnishings near Chipotle Mexican Grill.