Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with food being cold, stale, or incorrect, including complaints about mangled burgers and old fries.
Customer Service
Feedback on customer service was mixed; while some praised friendly staff, others reported rude behavior and unprofessionalism from management.
Cleanliness
Several reviews highlighted the cleanliness of the restaurant and restrooms, indicating a positive aspect of the location.
Order Accuracy
Numerous customers experienced problems with order accuracy, including missing items and incorrect orders.
Technology Issues
Customers faced difficulties with kiosks and mobile orders, leading to frustration and delays.
JQ
Jose Quesada
Jan 3, 2026
3.0
Take forever
BT
Bill Thomas
Dec 17, 2025
1.0
I don’t know who is running the kitchen at this Riverwalk Plaza location, but they clearly have a vendetta against food. I’ve given this place enough chances, and I’m officially done.
The "Flattened" Burgers Every time I order a burger here, it looks like it was used as a wheel chock for a semi-truck before being shoved into the bag. It’s not a sandwich; it’s a meat pancake. I’m pretty sure someone in the back is practicing their shot put with the Quarter Pounders because they arrive completely mangled and smashed into the wrapper.
The Fry Situation The "Large" fries are a total scam. I paid for a large and received a container that was barely a quarter of the way full. To make matters worse, they didn't even taste fresh. They were cold, limp, and had the texture of something that’s been sitting under a heat lamp since last Tuesday. Eating them was like chewing on salty cardboard.
Technology Failures Don't even get me started on the kiosks. Half the time, the machines refuse to take app codes. You stand there like an idiot trying to scan your phone while the staff ignores you, losing out on rewards or deals because their equipment is as outdated as their "fresh" fries.
The "Local Guide" Mystery It’s honestly hilarious looking at the recent reviews here. Almost every five-star rating comes from a "Local Guide." How many "Local Guides" can there possibly be in Sebastian, Florida? It’s a small town, yet this place apparently has a dedicated army of them. It feels like Google or the franchise must be paying people to leave these glowing reviews to drown out the reality. No actual resident of Sebastian would look at these mangled burgers and think it’s a five-star experience. The math just doesn't add up—it feels bought and paid for.
NC
Nancy Colwell
Dec 8, 2025
5.0
I've never seen a bunch of happier friendly workers. Nice attitude dressed for the holidays. Restrooms always spotless and decor modern.
RR
Rosa
Nov 15, 2025
5.0
Friendly professional staff
AS
Anthony Sperling
Nov 6, 2025
1.0
I go here all the time for tea and this morning I go in the drive thru line and they take the guy in front of me and then I get there and they take the people on the side of me after sitting there for five minutes and they’ve took three other people I finally say hello and just go inside and place my order I am super pissed because I go there almost every day for tea that’s some super rude behavior
What are the regular operating hours for McDonald's in Sebastian, FL?
McDonald's in Sebastian, FL is open daily from 5:30 AM to 11:00 PM, except on Sunday when it opens at 6:00 AM.
When is the drive-thru at McDonald's open in Sebastian, FL?
The drive-thru opens daily at 5:30 AM and closes at midnight from Monday through Thursday and on Sunday; it stays open until 1:00 AM on Friday and Saturday.
Does this McDonald's location offer delivery services?
Yes, McDonald's Sebastian offers delivery every day from 6:00 AM to 11:30 PM.
What types of pickup and delivery services does McDonald's Sebastian provide?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Which payment methods are accepted at McDonald's Sebastian?
This McDonald's location accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a mobile app for ordering from McDonald's Sebastian?
Yes, you can order via the McDonald's App available on the Apple App Store and Google Play Store using provided URLs.
What services can I expect when visiting McDonald's in Sebastian?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
What nearby places can I visit before or after dining at McDonald's Sebastian?
Nearby places include Sebastian Discount Pharmacy for health needs, The Blue Lion for bar experiences, and MISO Ramen and Poke Bar for Japanese cuisine.
Can I visit any supermarkets near McDonald's Sebastian for grocery shopping?
Yes, the Publix Super Market at Riverwalk Shopping Center is close by, making it convenient to shop for groceries before or after your meal.
Are there automotive and rental services near McDonald's Sebastian?
Yes, Penske Truck Rental and Tool & Truck Rental at The Home Depot are nearby for your transport or equipment rental needs.