Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor handling of orders.
Food Consistency
Food quality is inconsistent, with reports of cold or improperly prepared items, though some customers enjoyed hot and fresh meals.
Cleanliness
The restaurant is generally noted for being clean, with some customers appreciating the cleanliness of the dining area and restrooms.
Order Accuracy
Many customers experienced issues with order accuracy, including missing items and incorrect preparations.
NK
Nancy Lynne Kelley
1 day ago
5.0
I bought food for a friend. Polite and professional.
EB
Edward Bouyer
Feb 8, 2026
4.0
Pretty standard McDonald's food. Burger and McNuggets were hot and fresh. Fries were fairly fresh. Apple pie and strawberry cream pies were dried out. Staff members were okay.
JR
JD Rockledge
Jan 30, 2026
3.0
The ice cream machine was working but you’ll have to clean your own table.
CK
Clark Kugler
Jan 23, 2026
5.0
Just what you always expect
BH
Bryce Humphrey
Dec 24, 2025
1.0
Crap customer service placed a mobile order then sat in there drive thru long enough to where breakfast time pasts so they "can't make my order" I've been in your drive thru for almost 15 minutes so I get charged for an order I'm not getting can't use my app because it has an order in queue so I've got to pay full price for another order and supposedly my first order will be refunded 7 to 12 business days which they're mobile orders never refund