Restaurant City Sarasota is a large (33,000 square feet plus) restaurant equipment and supply store. All Restaurant City stores are open to the public (no membership required). We offer a huge inventory of all the equipment and supplies a restaurant would need - always in stock, and always priced competitively. We also specialize in "factory specials", which are brand new pieces of equipment that were closed out by a factory and we are able to sell at an amazing price. Most of them are brand new overstock, some of them have small cosmetic blemishes. All are brand new and come with a warranty! Restaurant City has five locations across CT, NJ, RI, and FL. We don't sell any food products - only hard goods.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.