Wingstop

2.9
226 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Sarasota Lockwood Ridge Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
8462 Lockwood Ridge Rd, Sarasota, FL
34243, United States

Hours

Reviews

2.9
226 reviews
5 stars
87
4 stars
12
3 stars
11
2 stars
21
1 star
95

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold, soggy wings, overcooked fries, and incorrect orders.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful responses to complaints.

Cleanliness

Several customers expressed concerns about the cleanliness of the establishment, mentioning unsanitary conditions and lack of proper food handling.

Order Accuracy

A significant number of reviews noted problems with order accuracy, including missing items and incorrect food being served.
  • SC
    Sophie Capate
    5 days ago
    1.0
    I have ordered here a number of times and never had a single issue. Food is always great and I’ve never had a complaint. I ordered through the mobile app last night like I always did and picked up my food. When I got home and took one bite, I was disgusted. The wings tasted extremely off, almost like a chemical, and had a rubbery consistency. The meat SQUEAKED when I would chew. I couldn’t eat the rest, it was awful. I thought maybe it was just me so I had someone else try one. They also said something was off. The next day (today) I called to get a refund. I was extremely polite and simply asked for a refund after telling the woman on the phone what the issue was. She at first said it probably wasn’t possible but then went to ask. I’m not sure if it was her or someone else that came back, but she said she’d have to pull up the order since it was last night. When I said “okay” she hung up a few seconds later without another word. Getting a refund for INEDIBLE FOOD shouldn’t be this difficult. I sent in a complaint through the app, maybe then I’ll get a refund.
  • JM
    James Miller
    Jan 5, 2026
    1.0
    The people running this place are actually really nice but the food and the way its prepared is probably A health code violation. You can tell its old and unfortunately no matter how nice the staff is this place will probably not last long
  • BH
    Bob Herchick
    Jan 1, 2026
    4.0
    The food I ordered the night before was ready for pickup exactly on time…even on New Years Eve when they were slammed. Great Job! There are no dining tables, so everything is “to go”.
  • TK
    Timothy Kelly
    Dec 23, 2025
    5.0
    The food here is ready so fast and so fresh every single time. I appreciate the attention I got here and the service was great.
  • JH
    Jeri Halperin
    Dec 9, 2025
    5.0
    I love this place.The ladies at night are so good and know their stuff.Such friendly service for such a busy place.If you have to wait, its worth it.Visited Fri 12/04 Thank you ,Good crew.The people giving all the 1 stars are mean and not right!

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.