When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Sarasota Lockwood Ridge Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Many customers reported issues with food quality, including cold, soggy wings, overcooked fries, and incorrect orders.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful responses to complaints.
Cleanliness
Several customers expressed concerns about the cleanliness of the establishment, mentioning unsanitary conditions and lack of proper food handling.
Order Accuracy
A significant number of reviews noted problems with order accuracy, including missing items and incorrect food being served.
SC
Sophie Capate
5 days ago
1.0
I have ordered here a number of times and never had a single issue. Food is always great and I’ve never had a complaint. I ordered through the mobile app last night like I always did and picked up my food. When I got home and took one bite, I was disgusted. The wings tasted extremely off, almost like a chemical, and had a rubbery consistency. The meat SQUEAKED when I would chew. I couldn’t eat the rest, it was awful. I thought maybe it was just me so I had someone else try one. They also said something was off. The next day (today) I called to get a refund. I was extremely polite and simply asked for a refund after telling the woman on the phone what the issue was. She at first said it probably wasn’t possible but then went to ask. I’m not sure if it was her or someone else that came back, but she said she’d have to pull up the order since it was last night. When I said “okay” she hung up a few seconds later without another word. Getting a refund for INEDIBLE FOOD shouldn’t be this difficult. I sent in a complaint through the app, maybe then I’ll get a refund.
JM
James Miller
Jan 5, 2026
1.0
The people running this place are actually really nice but the food and the way its prepared is probably A health code violation. You can tell its old and unfortunately no matter how nice the staff is this place will probably not last long
BH
Bob Herchick
Jan 1, 2026
4.0
The food I ordered the night before was ready for pickup exactly on time…even on New Years Eve when they were slammed. Great Job! There are no dining tables, so everything is “to go”.
TK
Timothy Kelly
Dec 23, 2025
5.0
The food here is ready so fast and so fresh every single time. I appreciate the attention I got here and the service was great.
JH
Jeri Halperin
Dec 9, 2025
5.0
I love this place.The ladies at night are so good and know their stuff.Such friendly service for such a busy place.If you have to wait, its worth it.Visited Fri 12/04
Thank you ,Good crew.The people giving all the 1 stars are mean and not right!
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What type of food does Wingstop Sarasota Lockwood Ridge Rd specialize in?
Wingstop specializes in chicken wings with over 11 iconic flavors including classic and boneless wings, as well as tenders.
What are Wingstop Sarasota Lockwood Ridge Rd's regular business hours?
The restaurant is open daily from 10:30 AM to 1:00 AM.
Can I order Wingstop delivery online?
Yes, you can order delivery online through Wingstop's official menu link for the Sarasota Lockwood Ridge Rd location.
Does Wingstop Sarasota offer in-store pickup and no-contact delivery services?