Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly a manager named Jimmy, leading to a negative customer experience.
Service Speed
Many customers reported extremely slow service, especially in the drive-thru, with waits of up to 30 minutes or more.
Food Quality
Several reviews mentioned issues with food quality, including cold items, incorrect orders, and unsanitary conditions.
Cleanliness
Customers noted that the restaurant was often unclean, with dirty tables and restrooms reported frequently.
Staff Friendliness
Despite negative experiences, some customers praised individual staff members for their friendliness and helpfulness.
MB
Michael Belt
4 days ago
5.0
Great restaurant & hard working people. Thank you! 👍
IM
Ivan Miller
Jan 4, 2026
1.0
Worst experience I've ever had at any McDonald's. Ordered breakfast before 10:30 and waited till almost 11:00 to get it and I would not have gotten it if I would not have insisted. Other people were waiting more than 40 minutes. They said we don't want to make Mcmuffins. Do you want your money back? I said no. I paid for a muffin and that's what I want! Numerous people were asking for the manager and the manager absolutely refused to come out front so I don't even know what the manager's name was. It was a lady . It was totally the most worthless experience we have ever had at any fast food ever and nobody seemed to be in any type of hurry. Everybody present this morning needs to be FIRED and this place needs to shut their doors if they can't serve food.
AS
Andrew Stringer
Jan 3, 2026
1.0
Absolutely ridiculous I waited 15 min in line when I was the first car bc they have 2 drive thrus but took everyone in the other lane: but hey it’s McDonalds what do you expect besides that. I kept asking for help on the speaker but nothing so I left.
MS
marina sanchez
Jan 3, 2026
5.0
Comodo lugar , buena atención igual que en todos los locales Mc Donald's que he visitado , muy limpios ,y el autopedido es muy facil de hacer
LL
Laura Lopez
Dec 25, 2025
1.0
On Christmas Eve, I visited this McDonald’s with my family and had a very disappointing experience with an employee who stated he was the manager, named JIMMY.
From the moment we reached the ordering speaker, he was extremely rude huffing and puffing as if he didn’t want to take our order. He failed to mention that frappes were unavailable at the speaker and instead waited until we reached the second window to tell us.
When I asked for a refund, he said he was unable to provide one and insisted he could only offer a different drink or refund only the drinks because the food was already made. He continued arguing with me until another manager came to the window and instructed him to issue my full refund.
Another employee even mentioned that this behavior is common for him and that it wasn’t just me.
This is the first time I’ve ever had an issue at this location. I’ve always received excellent customer service here, which is why this experience was so disappointing. If JIMMY truly lacks customer service skills, he should not be in a management position or even better should not be working at a place where he has interaction with people. Employees like this negatively impact McDonald’s reputation and take away from what is usually a great location.
What are the regular dining hours at McDonald's on Fruitville Rd in Sarasota, FL?
McDonald's is open for regular dining from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and open 24 hours on Friday and Saturday.
Does McDonald's on Fruitville Rd offer delivery services?
Yes, delivery is available daily with hours generally from 5:00 AM to midnight, extending to 3:59 AM on Fridays and Saturdays.
Can I use the drive-through at this McDonald's, and what are the hours?
Yes, the drive-through is available every day. It operates 5:00 AM to midnight Monday through Thursday and Sunday, and 24 hours on Friday and Saturday.
What payment options are accepted at the McDonald's on 5554 Fruitville Rd?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a mobile app available to order from McDonald's Fruitville Rd location?
Yes, you can order using the McDonald's App available on both the Apple App Store and Google Play Store for iOS and Android devices.
What types of ordering and pickup services does McDonald's offer?
Are there any nearby banks if I need to withdraw cash before visiting McDonald's?
Yes, nearby banks include American Momentum Bank, Regions Bank, and PNC, all within close proximity to McDonald's on Fruitville Rd.
What other dining options are close to McDonald's at Fruitville Rd if I want to explore other cuisines?
Nearby dining options include Applebee's Grill + Bar for American cuisine, DaRuMa for sushi and seafood, LongHorn Steakhouse for steaks, Taco Bell for Mexican fast food, and Cafe Italia Grill for Italian food.
Is there a gas station or convenience store near McDonald's for quick stops?
Yes, RaceTrac, which offers gas, convenience items, and coffee, is located near McDonald's on Fruitville Rd.
Does McDonald's Fruitville Rd support a rewards program for frequent customers?
Yes, through MyMcDonald's Rewards, customers can earn points for free food. More information is available on their website.