Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,726 reviews
5 stars
695
4 stars
362
3 stars
250
2 stars
123
1 star
296
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff behavior is mixed; some customers praised friendly service while others reported rudeness and poor communication.
Food Quality
Many customers experienced issues with food quality, including cold or undercooked items, incorrect orders, and missing components.
Cleanliness
The restaurant's cleanliness received positive remarks, with some customers noting it as one of the cleanest McDonald's they have visited.
Service Speed
Service speed is inconsistent, with some customers reporting long wait times, especially in the drive-thru, while others noted quick service.
Management Issues
Several reviews highlighted problems with management, including poor staff oversight and inadequate customer service training.
- KKKat5 days ago1.0Horrible customer service
- SYSungJin YunNov 8, 20251.0another poor mcdonalds experience, went thru a drivethru and they made me wait in a stall for my drink...i waited about 15 minutes before i just went in and they completely forgot. while i was waiting i saw another person waiting for his food and was trying to ask someone at the counter where his food was, that worker's response was "i am actually clocking out so I can't help you" and just walked away from the counter. really poor service...really disappointing experience.
- AMAmerica Revere, MDNov 6, 20251.0Place sucks. Every mobile order I make, I wait an additional 30 minutes before getting it because I know they’re slow, and every time I arrive, they haven’t even acknowledged that I placed a mobile order.
- CSCharlie ShafferOct 24, 20251.0I just want to say that the staff at the drive-thru windows are very nice and personable. But, I haven’t been to a McDonald’s in probably 2 months and this morning I finally caved. Well, I got handed cold breakfast burritos… not how I wanted to start my Friday
- KWKyle WOct 19, 20255.0Good food and customer service
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's is open from 5:00 AM to 12:00 AM Monday through Thursday, midnight to midnight Friday and Saturday, and from 4:00 AM to 12:00 AM on Sunday.
Does this McDonald's have a drive-through service, and what are the hours?
Yes, this McDonald's has a drive-through open from 5:00 AM to 12:00 AM Monday through Thursday, midnight to midnight Friday and Saturday, and 4:00 AM to 12:00 AM on Sunday.
What delivery options are available at this McDonald's?
McDonald's offers delivery with services including curbside pickup, delivery, same day delivery, and no-contact delivery.
Where can I order food online from this McDonald's location?
You can order online at https://mcdonalds.order.online/business/-5579 or via the McDonald’s app available on iOS and Android.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What types of services does this McDonald's provide in addition to food?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What is the address and contact phone number for this McDonald's?
The McDonald's is located at 5821 Derek Ave, Sarasota, FL 34233, and can be reached at +1 941-921-1979.
What other dining options are nearby this McDonald's?
Nearby dining options include another McDonald's, Starbucks, and KFC, providing a variety of fast food and coffee choices for visitors in the area.
What nearby places can help customers pick up packages or send mail?
Customers can use the nearby UPS Access Point location for package pickup and shipping services.
Are there any nearby recreational or fitness facilities close to this McDonald's?
Yes, Mystical's Dance Company, a dance school and gym, is located nearby, which customers might visit before or after dining.