Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude staff and poor management responses.
Food Quality
Numerous customers reported issues with food quality, including cold and improperly prepared items, leading to dissatisfaction.
Wait Times
Customers frequently mentioned long wait times both in the drive-thru and inside the restaurant, contributing to a negative experience.
Cleanliness
Some reviews praised the cleanliness of the restaurant, while others noted unsanitary practices, indicating a lack of consistency.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, or modifications not being honored.
IU
Izabelle Uchniat
Nov 15, 2025
5.0
this mcdonald’s always takes care of me and have wonderful workers in the drive thru! definitely one of my favs!
JB
Jared Brennan
Oct 27, 2025
5.0
I am writing this review to mark this moment in time. Let the record be known. Today, on the 27th of October, in the year 2025, the greatest McDonald's Spicy McChicken sandwich was so perfectly crafted. Never before had such fine skills been demonstrated through the work of the greatest, but unknown McDonalds kitchen cook, the world has ever seen.
My administration commends this location, and bestows upon its staff, the honorary medal of fast food culinary mastery craftsmanship. Well done. Give them a round of applause. 👏 👏 👏
SK
Sandi Kilbride
Oct 26, 2025
3.0
Just as an FYI: There are signs posted throughout the dining area that there is a 30 minute limit to be there (with food required).
SB
SARAH BURRIS
Oct 22, 2025
1.0
If I could put zero stars I would. This is by far the worst experience I have had with McDonald's & I have had some bad ones. The short brunette female with safety vest & ball cap on had the nastiest attitude. After waiting 5 minutes at the register to order, and she walked past us 2 or 3 times, I finally said "is anyone working up here so we can order" and her response was I could order at the kiosk. I proceeded to tell her I don't like to order at those things bc my daughter is picky and the order always seems to be messed up. I requested fresh fries. And let me add I had my 10 year old daughter with me. The employee was rude and snappy. My daughter took the fries back bc the fries they gave us we clearly old and had been just thrown back in the grease to make them hot. The girl who took our order practically yelled at her and told her they were fresh. When our food was given to us at the counter the girl slammed everything including the tray I asked for since I ordered for here and my order was put in a to go bag. All this happened with my child present and this is McDonald's their main customer is a child. I'm so disappointed. I will NEVER return to this location.
MI
MRME II
Oct 16, 2025
1.0
The manager of this restaurant is beyond the worst manager in the history of McDonald's in my opinion. I ordered on the mobile app a chicken sandwich and used my 1500 points for the first time. I went to the wrong location and because of it the cashiertold me to cancel the order and in return it took all my points and I could not eat my free sandwich.im very disappointed because it takes a few days to get them returned. I e planned this to the manager and she did not take care whatsoever. There cashier did not mention id lose my points if I cancelled..but the manager still did not care. Shame on you ..shotty manager salty mcdonalds location and sketchy customer service has led me to this review. All she had to do is just gomme a chicken sandwich instead of being rude. I left starving. Say la vi
What are the regular operating hours for McDonald's at 8494 Lockwood Ridge Road, Sarasota?
The McDonald's at 8494 Lockwood Ridge Road is open Monday to Wednesday from 5:00 AM to midnight, Thursday to Saturday 24 hours, and Sunday from 4:00 AM to midnight.
Does this McDonald's location have drive-thru service and what are the drive-thru hours?
Yes, this McDonald's has drive-thru service. Drive-thru hours are Monday 4:00 AM to midnight, Tuesday to Wednesday 5:00 AM to midnight, Thursday to Saturday 24 hours, and Sunday 4:00 AM to midnight.
What delivery and pickup options are available at McDonald's Sarasota?
Where can I place an online order for McDonald's at Sarasota?
You can place an online order at https://mcdonalds.order.online/business/-5579 or through the McDonald's App available on iOS and Android.
What payment options does McDonald's at this location accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's Sarasota participate in any rewards or loyalty program?
Yes, they offer MyMcDonald's Rewards where you can earn points for free food. More details at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
Are there other fast food restaurants near McDonald's at 8494 Lockwood Ridge Road?
Yes, nearby places include Wrap It Up (fast food food truck), Little Caesars (pizza), Checkers (burger restaurant), and Taco Bell (Mexican fast food).
What nearby services can help customers with shipping or mailing needs?
Nearby shipping services include UPS Authorized Shipping Outlet and UPS Access Point location for courier and delivery services.
Are there any banking or ATM facilities near McDonald's Sarasota for customer convenience?
Yes, nearby are Bank of America ATM, Chase Bank, Chase ATM, Bitcoin Depot ATM, and LibertyX Bitcoin ATM for financial services.
Can customers find other retail or medical services near the McDonald's location in Sarasota?
Yes, nearby you can find Goodwill Donation Center, RadioShack electronics store, Curci Juan DDS dental services, and Center For Change Of Florida for medical needs.