Brand Certified
McDonald's
3.4(1744 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
8494 Lockwood Ridge Road, Sarasota, FL
34243, United States
Certified by McDonald's • Feb 22, 2026
(941) 306-5097
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.4
1,744 reviews
5 stars
630
4 stars
308
3 stars
275
2 stars
136
1 star
395
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of friendly service and rude interactions, with some praising individual staff members while others highlighted poor management and staff attitudes.
Order Accuracy
Many reviews indicated frequent issues with incorrect or incomplete orders, leading to frustration among customers.
Food Quality
There were numerous complaints about food being served cold, old, or improperly prepared, with some customers expressing disappointment in the overall quality.
Cleanliness
Several customers noted that the restaurant was not clean, particularly the bathrooms and dining areas.
Long Wait Times
Customers frequently mentioned long wait times in both the drive-thru and inside the restaurant, often exacerbated by understaffing.
- TNTim Nixon2 days ago5.0Brand new location. Consistent service, food & cleanliness. I’m loving it!
- JLJack Lee5 days ago5.0I want to take a moment to thank the staff at the Lockwood and University location. They always have been spot on with my orders and have stood out as a fast food location that my wife and I frequent for their attention to detail in getting the order exact every time. This current visit, I accidentally ordered a quarter ponder for my wife instead of a two cheeseburger meal. It was my mistake ordering and they still corrected it for me and were very polite and quick to assist me. This was something I am very pleased McDonalds did for me and I don’t know if other employees would have gone out of their way to help me like this staff did today. Thank you McD’s on Lockwood!
- AGAaron GFeb 1, 20261.0This is a 24 hour store. You need to staff it as such. I pulled up to the drive through at 5:15 am and the obviously very stressed attendant told me they were the "only one here". You guys charge an insane amount of money for crappy food, you could at least staff your store. I felt that ownership is greedy and unvalued as a customer. 3 other customers left without ordering after waiting. And I waited at least 20 minutes for an order I ordered ahead on the app. Ridiculous.
- LLLisaJan 26, 20261.0Place was dirty French fries were like six hours old They were all hard.the bathrooms were filthy
- BSBrian ScottJan 2, 20264.0Quick drive thru service and the people were friendly. Order came out hot and fresh.
Brand Certified Facts from McDonald's
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Certified February 22, 2026Yext Knowledge Graph
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