McDonald's

3.4
2124 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3511 Fruitville Rd, Sarasota, FL
34237, United States

Hours

Reviews

3.4
2,124 reviews
5 stars
750
4 stars
397
3 stars
350
2 stars
183
1 star
444

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews mentioned cold or poorly prepared food, with specific complaints about fries and burgers.

Management

Feedback indicated inconsistent management, with some customers noting positive interactions while others experienced unhelpful or rude behavior.

Cleanliness

Several customers pointed out cleanliness issues, including dirty tables and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised the fast service and friendly staff, highlighting a few positive experiences.
  • JR
    Juan Manuel Ruth
    3 days ago
    1.0
    If I could give 0, I would definitely do it. 20 minutes waiting for someone to take my order ( me and my 2 kids ). There are at least 8 employees that just stare at u and never come to even say hi or ask you for a few minutes. I dont know who manages this place, but you really need to step up your game, this place is horrible.
  • JK
    Jasmine Klineschmidt
    3 days ago
    1.0
    We tried to order here at 12:45am but the order intercom never answered so we drove to the first window to see employees inside but they were fully ignoring us so we drove to the second window and one employee that was mopping just stared at us rudely like we were inconveniencing her and she waved her hands they aren’t taking any orders which I only find odd if it’s supposed to be a 24/7 drive thru and they are supposed to be getting paid to serve customers it would’ve just been nice if they answered at the intercom and said they can’t take orders at this time instead of us just wasting our time and being treated rudely
  • MM
    Missy Micochero
    Nov 13, 2025
    1.0
    Nasty rude woman who has no manners. You Don't cuss at customers i do have the video on my phone of the incident.
  • GJ
    Gavin Jackson
    Oct 24, 2025
    4.0
    Depending on the manager they may charge you for sauces and water even when you order a meal. I went the other night and I guess he is a new manager but he put my large drink for my meal on a happy meal and put my chocolate milk on a regular meal. So I was charged 2 dollars more. Then tried to argue with me about what he did. I don't know how he even did that.
  • CG
    Cindy Gash
    Oct 14, 2025
    2.0
    Lady had a bad attitude. We asked for mayonnaise for our sandwiches and she handed us mustard. My friend drove out without looking in his hand so we had to drive back through the drive through. I then checked our bag, to make sure everything else was correct and of course there was no napkins. Then we went to the window and had to ask her for those items again.

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 3511 Fruitville Rd, Sarasota?

The regular dine-in hours are Monday to Wednesday from 5:00 AM to 11:00 PM, Thursday to Saturday from midnight to 11:59 PM, and Sunday from 5:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available Monday through Wednesday from 5:00 AM to 1:00 AM, Thursday from 5:00 AM to 4:00 AM, Friday and Saturday from 4:01 AM to 4:00 AM, and Sunday from 4:01 AM to 1:00 AM.