McDonald's

3.3
1832 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4301 N Washington Blvd, Sarasota, FL
34234, United States

Hours

Reviews

3.3
1,832 reviews
5 stars
593
4 stars
338
3 stars
285
2 stars
174
1 star
442

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, including cold, undercooked, or incorrect items, leading to dissatisfaction.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and unsanitary conditions.

Customer Experience

Overall, the customer experience was negatively impacted by unhelpful staff and a lack of attention to customer needs.
  • EM
    ELiTE MoNK3y
    Jan 5, 2026
    1.0
    Just came from this location and they didn't understand english. i told them dbl quarter meal and make the fries med and large unsweet tea with light ice. he didn't tell me how much and said go to the window. he still haven't told me and took my payment and asked if i want a receipt and i said no. 2nd window she gave me my bag and i look and it was $16 and change. i asked her for the receipt and i glance and realized they charged me extra fries. i went in and got my refund and i said thank you and she just smile and chuckled like she didn't understand a word i just said. PLEASE DO BETTER.
  • PG
    Paola Garcia
    Dec 28, 2025
    2.0
    Mala atención, demoran mucho para entregar los pedidos no habiendo gente por atender.
  • DW
    Dustin Williams
    Dec 20, 2025
    1.0
    Sad. I ordered number 4 spicy. She kept saying beef for some reason. Got a sweet tea with no ice a the wrong sandwich. Got a wrap or some weird burrito thing.
  • LC
    Latrecia Castleberry
    Dec 12, 2025
    2.0
    Terrible experience. We treated our students to McDonald’s and were handed a torn bag with the comment, “If it falls out, put it back yourself.” The food wasn’t hot and seemed to come from another location. Awful service and zero customer care. Thankfully, not all McDonald’s are like this one. We truly hope management takes steps to improve service at this location. --- ⭐☆☆☆☆ Terrible experience. We treated our students to McDonald’s and were handed a torn bag with the comment, “If it falls out, put it back yourself.” The food wasn’t hot and seemed to come from another location. Awful service and zero customer care. Thankfully, not all McDonald’s are like this one. We truly hope management takes steps to improve service at this location. --- This way, it’s sharp, clear, and still leaves room for improvement rather than just criticism. Would you like me to also draft a positive version (for when you visit a better McDonald’s) so you have both styles ready to post depending on the experience?
  • DH
    Deborah Hemminger
    Dec 7, 2025
    1.0
    I am truly outraged and disgusted with the service I received today. I first got in line at 10:55 and asked if I could order lunch. I was told “no, you have to wait 5 minutes”. I go around to the end of the drive thru line for a second time to pass the 5 minutes. I proceed to order two grinch meals. The gentleman gives me my total. After 10 minutes of waiting in line after paying. Manager Wendy tells me that they’re all sold out and don’t have any grinch meals. I say ok and take my refund. I ask if I can order a happy meal and pay for it. She had the biggest attitude, huffing and puffing along with rolling her eyes as if she expected me to go through the drive thru line again for a THIRD time. I come here often as a mom of 4 kids! I’m truly disappointed and will drive the extra 15 minutes to a different McDonalds so I don’t have to deal with such poor customer service. I have been in the serving industry for over 17 years and never complain because we all have our days! But this was completely unacceptable.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 4301 N Washington Blvd in Sarasota?

McDonald's in Sarasota is generally open from 5:00 AM to midnight Monday through Wednesday, open 24 hours Thursday through Saturday, and from 4:00 AM to midnight on Sunday.

What time does the McDonald's drive-thru open and close?

The drive-thru at this McDonald's location operates from 5:00 AM to midnight Monday through Wednesday and Sunday, and is open 24 hours Thursday through Saturday.