McDonald's

3.5
1559 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3828 Bee Ridge Rd, Sarasota, FL
34231, United States

Hours

Reviews

3.5
1,559 reviews
5 stars
612
4 stars
288
3 stars
246
2 stars
122
1 star
291

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers experiencing poor communication and long wait times.

Food Quality

Many customers reported receiving cold, stale, or incorrect food orders, leading to dissatisfaction with the overall food quality.

Cleanliness

Several reviews mentioned dirty dining areas and bathrooms, indicating a lack of proper maintenance and cleanliness.

Management Issues

Customers expressed frustration with management, citing poor handling of customer complaints and overall lack of professionalism.

Inconsistent Experience

While some customers had positive experiences with service and food quality, many others reported frequent issues, suggesting inconsistency in service.
  • RP
    RNK Productions
    Dec 23, 2025
    1.0
    If I could give this place a negative, I would do so. Altercation with manager because his didn't like the fact that my son was taking pictures of the exterior of the building. Prior to getting lunch 9which we did not get) - as I walked out to get a sweater due to uncomfortab;e temperature, a heavy set manager approached and bullied my boy as he waited for me to return into the store. He had a "Holier than thou" attitude and when I told him that my boy liked the retro look of teh store, he basically said "I don't care, you need to leave". I said that we'd leave and we'll take pictures from teh outside which he said we couldn't do that.......we were off teh property and proceeded to let my son take the pictures he wanted. Extremely poor management and customer communications.........There's a reason that they have such a low Google rating. Sorry pal, you are a McDonalds manager, and that's all you'll ever be,.
  • KP
    Kyle Porsche
    Dec 12, 2025
    1.0
    Very unhelpful staff. Waited at the register with people walking past for 20+ min.
  • LR
    Li Ranza
    Dec 10, 2025
    5.0
    Muy buena atención 10/10
  • CK
    Cheryl K
    Dec 4, 2025
    1.0
    Forced to order at kioske. Waited 20 minutes for a fish sandwich and COLD fries . Had 5 minutes to eat and get back to work. Won't be back! Will gladly go down the road to Burger King!
  • CF
    Caitlin Fritzsching
    Nov 21, 2025
    1.0
    If I could give this place negative stars I would. I ordered a spicy deluxe sandwich and they first didn’t want to give us anything but our drink in the drive through than when they did it was a regular sandwich. So I go in they take my receipt and the regular sandwich and argue with me about it and been waiting 20 minutes for my spicy deluxe sandwich and they aren’t giving me my food. I had to make a scene again

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 3828 Bee Ridge Rd, Sarasota?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and 24 hours on Friday and Saturday.

Does this McDonald’s location offer delivery services?

Yes, this McDonald's offers delivery, curbside pickup, same day delivery, and no-contact delivery services.