McDonald's

3.5
1551 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3828 Bee Ridge Rd, Sarasota, FL
34231, United States

Hours

Reviews

3.5
1,551 reviews
5 stars
610
4 stars
285
3 stars
246
2 stars
122
1 star
288

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with many experiences highlighting slow service and incorrect orders.

Food Quality

Several reviews mentioned cold, stale, or poorly prepared food, including dry chicken and soggy fries, leading to dissatisfaction.

Cleanliness

Multiple customers noted that the restaurant was dirty, with unclean tables and bathrooms, contributing to a negative dining experience.

Ordering Experience

Customers expressed frustration with the automated ordering system and lack of personal interaction, leading to a less enjoyable experience.

Management Issues

There were complaints about the management's attitude and responsiveness, with some customers feeling ignored or mistreated.
  • CF
    Caitlin Fritzsching
    3 days ago
    1.0
    If I could give this place negative stars I would. I ordered a spicy deluxe sandwich and they first didn’t want to give us anything but our drink in the drive through than when they did it was a regular sandwich. So I go in they take my receipt and the regular sandwich and argue with me about it and been waiting 20 minutes for my spicy deluxe sandwich and they aren’t giving me my food. I had to make a scene again
  • LM
    Lillian Maynard
    Nov 13, 2025
    3.0
    I went through the drive thru for a coffee and the lady on the mic did not seem nice. I get to the window and it was an older lady with thin white hair and she had a terrible attitude with me when i was trying to get my money ready. Handing my cash back rude as well.
  • HL
    Hayden Lenneman
    Nov 11, 2025
    1.0
    Kicked me and my friend out for no reason. Overheard the workers talking about how we were pissing them off by ordering a lot of food. When we got our food our order was messed up like crazy and they poured ketchup and mustard all over the burger buns and didn’t wrap the burgers all the way and the fries were all over the bag. The workers watched us while we sat down to eat and started laughing and talking loud in spanish while staring at us. Do not come here please there’s a mcdonald’s close by that is way better than this bullshit joke place. 😂🤦‍♂️
  • DL
    Douglas Lewis
    Nov 11, 2025
    4.0
    Always fast, easy to grab ang go. Manager was pleasant and helpfull. Of course. Thanks
  • BP
    Bill Palis
    Oct 28, 2025
    5.0
    First visit was late October 2025. I used the app to order and asked for table service. The order was done and delivered quickly to our table within 5 minutes. The food was fresh and hot. We ordered breakfast. The place looked clean and well kept. There is a children's play area.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 3828 Bee Ridge Rd, Sarasota?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and 24 hours on Friday and Saturday.

Does this McDonald’s location offer delivery services?

Yes, this McDonald's offers delivery, curbside pickup, same day delivery, and no-contact delivery services.