Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Sarasota, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
682 reviews
5 stars
323
4 stars
88
3 stars
59
2 stars
31
1 star
181
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and long wait times, leading to frustration and disappointment.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and lack of attention to customer requests, causing dissatisfaction.
Cleanliness
Several customers noted that the store was dirty, including unsanitary conditions in the bathrooms and overall disorganization.
Product Quality
Feedback indicated that food and drinks were often not fresh or poorly prepared, with complaints about burnt coffee and stale donuts.
Staff Friendliness
While some customers praised individual staff members for their friendliness, many others experienced the opposite, indicating inconsistency in service.
- NNNicoleDec 28, 20251.0The girl was up in her nose (picking it) and on her phone while we walked inside. 20 minutes to close (I get it, you want to leave) but working food service means you get customers sometimes until the last minute. When we asked about ice cream (on the baskin robbins side) she proceeded to stutter over herself and say they were “closed” for cleaning and made a face suggesting it was too gross to eat at. Super disappointed with the service, definitely see why it has a 3 star rating.
- MTManuel TripicianoDec 28, 20255.0I love Dunkin', for me it always represents America. Today I had coffee and a bagel here, the girl at the counter was super nice and friendly, a little chat and a smile can really brighten your day. Dunkin' is a reliable choice, and the girl was an added bonus.
- TCThat Honda ChannelDec 20, 20255.0I typically get quick service everytime but then again I'm up earlier than most.
- MRMelennie RizekDec 14, 20251.0I'm a regular loyal customer to this location. I Ordered a cookie butter cloud latte that had zero flavor. When I politely mentioned it, the manager got defensive and insisted she added the syrup instead of offering to fix it. She made it into a weird power struggle over syrup.Customer service should be respectful and solution focused..Mistakes happen, attitude doesn’t need to. Very disappointing experience.This interaction made me uncomfortable and completely turned me off from what should’ve been a quick and pleasant stop. I'll be going out of my way to go to another location from now on.
- RRReyana RobinsonDec 6, 20251.0Don’t waste your money at this Dunkin. I typically tip, but the staff will giggle while you’re sitting at the window and give very bad customer service. I usually order a hot matcha or a hot cappuccino. Last time I went, they made an iced matcha and told me it’d take too long to make it hot. This time I ordered a cappuccino and it tasted burnt and very bad. My dad also wanted an iced latte and it is definitely an iced coffee and also not good. Waste of money, especially when espresso costs more than coffee.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 2525 University Pkwy, Sarasota, FL?
Dunkin' is open daily from 4:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services for your convenience.
What special holiday drinks are available at Dunkin' this season?
During the holiday season, you can try the new Cookie Butter Cloud Latte, returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Can I order ahead using a mobile app for a faster pickup at Dunkin'?
Yes, you can order ahead by using the Dunkin' mobile app, available on both iOS and Android, for a quick grab and go experience or through their website.
What types of food and drinks does Dunkin' serve?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and comfort food suitable for breakfast, lunch, and brunch.
Does Dunkin' have a drive-thru service at this location?
Yes, this location has a drive-thru for your convenience.
Are there any nearby coffee shops or donut places close to this Dunkin' location?
Nearby, there is another Dunkin' / Baskin-Robbins coffee shop and a separate Dunkin' that also serves donuts and smoothies, so you have multiple options for coffee and donuts in the vicinity.
What nearby restaurants could I visit before or after Dunkin' for a different dining experience?
Nearby dining options include Fuzzy's Taco Shop, specializing in Tex-Mex and Mexican food, and Culver's known for American burgers and fast food.
Are there any medical facilities near Dunkin' for customers who may need healthcare services?
Yes, nearby medical facilities include Optum Primary Care - Parkway, The Foot & Ankle Institute at AMA Health, and AMA Health medical center.
Is Wi-Fi available at this Dunkin' location?
Yes, this Dunkin' location offers free Wi-Fi for customers.