Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Sarasota Towne Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.2
1,558 reviews
5 stars
576
4 stars
230
3 stars
123
2 stars
135
1 star
494
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous reviews highlighted the restaurant's unsanitary conditions, with dirty tables, food on the floor, and a generally filthy environment.
Service Speed
Customers consistently reported long wait times, often exceeding 30 minutes, due to understaffing and slow service from employees.
Staff Attitude
Many reviews mentioned rude or indifferent behavior from staff, with complaints about employees appearing unmotivated and unprofessional.
Food Quality
Several customers noted issues with food quality, including stale ingredients, incorrect orders, and concerns about freshness.
Management Issues
Frequent mentions of poor management practices, including inadequate staffing during peak hours and lack of organization, contributed to negative experiences.
- LLLisa4 days ago1.0Fire everybody, except the short guy who works evening (wish I knew his name) I wish I could give zero stars. Every time we come here, we end up turning around and leaving because the experience is consistently terrible. There always seems to be only one guy actually working (EVER). It’s unbelievable to watch one person try to prepare food and handle everything else while the line barely moves. This is supposed to be fast food, yet people are waiting 40 minutes. On top of that, the store is consistently dirty and poorly maintained. It feels like management isn’t supporting their staff or paying attention to basic operations. Simply having two additional employees per shift would dramatically improve wait times and overall service. This location needs serious staffing and cleaning improvements. Until then, it’s not worth the frustration…
- QSQevsere Selmanaj-GardnerNov 17, 20251.0I’ve eaten at many different Chipotle locations, including in several states, and I’ve never seen one as messy and unorganized as this one. At 7 PM, they were completely out of fajita mix, the mixed lemonades were empty, and the entire area was extremely messy. I wanted lemonade, and since the other dispensers were empty, I tried getting some from the fountain machine—only to find out it was just water with no lemonade. I informed the cashier, and she simply said she would let her manager know. I don’t drink soda, so I waited, and after 10 minutes it was clear no one was coming to fix or refill the lemonade. WORST Chipotle EVER!
- RARobert AmanteaNov 17, 20251.0This is the third time over the few times that I’ve ordered that I had to through my food right in the garbage. The carnitas was burt so bad I couldn’t eat it. It was as if there was a fire in the oven and everything had such a bad burn flavor.
- CDCharlie DietzNov 7, 20251.0How does a Chipotle location run out of ALL meats on a Friday night? Very slow service, no one has a sense of urgency, clearly prioritizing online orders over in store customers. Line/serving area was very dirty, they were out of ALL meats on the in-store line yet still filling online orders on that line. Finally a batch of steak came out so went with that. Tables not clean, drink area dirty, definitely not what I expect when visiting a Chipotle.
- JWJustin WoodsNov 3, 20251.0The guys that work in the pick up order station either cannot read can’t see or maybe both. My whole order was nothing that I ordered on my Chicken bowl. They had tomatoes and sour cream and all other shit I did not order. Also mind you I do not eat tomatoes nor sour cream, so I threw my whole order in the trash when I got home after I realized they screwed up my entire order. I would not recommend going to this place if it was the last damn place on earth. I’d starve.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Sarasota Towne Center?
Chipotle Sarasota Towne Center is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Sarasota?
It is located at 5354 Fruitville Rd, Sarasota, FL 34232, USA, inside the Sarasota Towne Center.
Does this Chipotle location offer delivery and pickup services?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle Sarasota Towne Center?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available in the App Store.
What type of food does Chipotle Sarasota Towne Center serve?
They serve customizable Mexican food including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, real ingredients.
Does Chipotle support any sustainability or food integrity principles?
Yes, Chipotle prioritizes using 53 real ingredients sourced from farms practicing humane and sustainable methods, with no artificial colors, flavors, or preservatives.
What nearby breakfast options are available close to Chipotle Sarasota Towne Center?
First Watch - Fruitville, an American breakfast and brunch restaurant, is nearby and a great option for morning meals before or after visiting Chipotle.
Are there any dessert places near Chipotle Sarasota Towne Center?
Yes, Nothing Bundt Cakes, known for cakes and cupcakes, is close by for dessert lovers looking to enjoy something sweet after their meal.
What fast food alternatives are available near Chipotle at Sarasota Towne Center?
Nearby fast food options include Five Guys and Checkers, both offering quick-service meals as alternatives to Chipotle's Mexican cuisine.
How can nearby places like Postal Mart and UPS Authorized Shipping Outlet be useful for Chipotle customers?
Customers visiting Chipotle can conveniently access postal and shipping services nearby at Postal Mart and UPS Authorized Shipping Outlet for mailing needs before or after their meal.