Location.com logo
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Brand Certified

Chipotle Mexican Grill

3.2
(1574 reviews)

About

Fast Food RestaurantMexican Restaurant
Chipotle Sarasota Towne Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
5354 Fruitville Rd, Sarasota, FL
34232, United States

Hours

Reviews

3.2
1,574 reviews
5 stars
581
4 stars
233
3 stars
125
2 stars
136
1 star
499

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the restaurant's unsanitary conditions, including dirty tables, food spills, and overflowing trash.

Service Speed

Customers consistently reported long wait times, with many experiencing delays of 30 minutes or more due to understaffing and disorganization.

Food Quality

Several reviews mentioned poor food quality, including overcooked or bland items, and frequent shortages of key ingredients.

Staff Attitude

Numerous customers noted rude or unprofessional behavior from staff, contributing to a negative dining experience.

Management Issues

Feedback indicated a lack of effective management, with employees appearing unmotivated and the restaurant often being poorly organized.
  • PW
    Peter Winberg
    Feb 17, 2026
    1.0
    This is the worst Chipotle I've ever been to. The lines are always way too long, they run out of food, and they screw up orders regularly. Literally never going back after at least 10 tries.
  • AP
    Ambar Pineda
    Feb 15, 2026
    1.0
    Someone in corporate seriously needs to come check this location. The service is HORRIBLE. Every single table was dirty ,we literally had to clean our own table before sitting down. We waited 30 minutes in line because everything was moving painfully slow. The food bar was absolutely disgusting. I didn’t even take a picture out of respect, but everything was mixed together ,beans in the meat, rice in the beef, sour cream spilled into everything. As someone with allergies, this is beyond unacceptable and honestly disrespectful. They didn’t even have forks available. When I asked the cashier for one, he rolled his eyes and walked away , and never came back. The drinks area was filthy and completely disorganized. The last time I visited, they didn’t even have basic ingredients like cheese, chicken, or black beans. How does that even happen? Overall, this was extremely disappointing. Do better. And please open more locations in Venice so customers don’t have to keep driving to this one.
  • CD
    Carmen Diaz
    Feb 9, 2026
    5.0
    I loved the fresheners of the food.
  • JJ
    Jowyrm
    Feb 8, 2026
    2.0
    1. Rice was uncooked (HARD) a few times I went. 2. Code rewards never work online
  • DB
    Dani Bollettieri
    Jan 22, 2026
    1.0
    A line of people. No one serving anyone. Out of steak and chicken. Giving free drink as compensation. lol. No thank you. Server I just come back from Chick-fil-A and had a mouth full of food. Still had her drinking hand. Walk to the sink to wash your hands took two seconds basically rinse them lightly still chomping away with a mouth full of food and put on gloves. So disgusting. I walked out.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Sarasota Towne Center?

Chipotle Sarasota Towne Center is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Sarasota?

It is located at 5354 Fruitville Rd, Sarasota, FL 34232, USA, inside the Sarasota Towne Center.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: