Chipotle University Town Center Sarasota is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted the restaurant's poor cleanliness, with dirty tables, floors, and food stations being a common complaint.
Food Quality
While some customers enjoyed the food, many reported issues with portion sizes, undercooked rice, and missing ingredients.
Service Issues
Customers frequently mentioned slow service, unhelpful staff, and a lack of management presence, leading to long wait times and disorganization.
Stock Availability
Several reviews noted that the restaurant often ran out of key menu items, especially during peak hours, which frustrated customers.
NC
Noah Connors
2 days ago
1.0
Was told by the cashier that water cups now only come with kids meals, and that was a decision by the manager of this chipotle in particular. Raised prices and skimpy with the meat and now you can’t get tap water. Ridiculous.
UPDATE: after posting this, I was eating outdoors, and I saw another table with water cups. They did not have kids meals.
JJ
Jessica
Jan 4, 2026
1.0
This location is the worst one I've ever been to. Every night between 7pm and 8pm they are out of one of the two rice options, and they start to run out of the proteins. They always have a line to the door with how busy they are, and they don't keep up on the food to support the demand they have. Their employees are also extremely unprofessional, and very rude. They look at and talk to the customers as if they're an inconvenience. They are also always messing around with each other on the line, or on their phones in front of customers.
They are open until 11pm now, however they seem to always ensure that they are out of product sooner in the night, so they aren't as busy near closing time.
TC
Tammy Connally
Dec 31, 2025
1.0
I had food poisoning instantly I arrived at 1:28 pm. I made a police report before I came to Chipotle about harassment. There was a white guy standing in front of me with a camera directly pointed on me. Which I move away from him (check the cameras) then I saw the team members leave the front counter and I should of left because it was suspicious. Right after I consumed the Chipotle bowl I had two bowel movements and couldn't sit up. Nauseated and headache and still having diarrhea. I'm struggling to get out of bed. My food was intentionally poisoned and I will have the cameras reviewed. 12/30/25 at 1:28pm I was in the Chipotle. I'm writing this review at 2:51 am in the morning still nauseated. Sick to me stomach with cramps. It's 12/31/25 waiting to get the strength to go to ER.
CJ
Caleb Jaacks
Dec 29, 2025
5.0
I was impressed on well they handled my order and reminded me of my guacamole which I knew I didn’t get right away. Chipotle always usually has good food so that’s not an issue. It could be cleaned up a bit more but besides that it’s solid.
PP
PPK P
Dec 15, 2025
2.0
The food itself was good, but the portions were incredibly small. I even asked two servers to put more chicken and they told me they were not allowed to after only giving me 3/4 of a scoop. The servers had messy hair styles so high probability to get it on the food. The tables were dirty, we had to ask 3 people to clean up ours ( the one for 6 people) until someone ,with an attitude, showed up to do it and badly. We asked for guacamole, the server said there was none left but ten minutes later we realized they had it. Definitely Chipotle needs to do something about cleanliness, starting by their staff. The UTC shopping center it’s too nice to have a Chipotle with this kind of service and appearance.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at University Town Center Sarasota serve?
Chipotle serves customizable Mexican-inspired menu items like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the operating hours of Chipotle Mexican Grill at 97 N Cattlemen Rd, Sarasota?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does this Chipotle location offer online ordering and delivery?
Yes, Chipotle at University Town Center Sarasota offers online orders through their website and mobile app along with in-store pickup and delivery services.
How can I contact Chipotle Mexican Grill at University Town Center Sarasota?
You can reach them by phone at +1 941-359-6757 or email at fl.1375.UTCsarasota@chipotle.com.
Where is Chipotle Mexican Grill located within University Town Center Sarasota?
It is located at 97 N Cattlemen Rd, next to Hair Cuttery, in Sarasota, FL 34243.
Is Chipotle Mexican Grill near any popular shopping stores for a convenient combined trip?
Yes, it is near major stores like Target Store University-Parkway and Verizon, making it easy to grab a meal while shopping.
What nearby entertainment options are available when visiting Chipotle?
Nearby entertainment includes GameStop and Cattleman Road Sarasota - GameStop, which offer video games, books, and arcades for a fun experience before or after your meal.
Are there any nearby coffee shops where I can get a drink with my meal from Chipotle?
Yes, Starbucks and Five-O Donut Co are nearby coffee shops where you can enjoy coffee and pastries alongside your Chipotle visit.
What sustainability principles does Chipotle follow in its food preparation?
Chipotle focuses on using 53 real ingredients without artificial colors, flavors, or preservatives and sources ingredients from farms that practice humane and sustainable methods.
Does Chipotle Mexican Grill at this location support the LGBTQ community?
Yes, the location welcomes LGBTQ customers as indicated in their Google attributes.