Many customers praised the attentive and friendly service from various servers, particularly highlighting Jason and Kayla for their exceptional hospitality.
Food Quality
While most reviews noted the food as delicious, there were some complaints about portion sizes and specific menu items being unavailable or not meeting expectations.
Atmosphere
The restaurant's atmosphere received mixed reviews, with some enjoying the ambiance while others noted issues such as noise levels and cleanliness, particularly in the bathrooms.
Consistency
Several customers mentioned the consistency of food quality and service over multiple visits, indicating a reliable dining experience.
LS
Lisa Schwartz
6 days ago
5.0
Always a great experience. So convenient to order online and pick up on the way home from work. Food was amazing. To go specialists were friendly & efficient.
MS
Marisa Santiago
6 days ago
5.0
Great lunch beyond excellent customer service by jason!!!! Beautiful, clean restaurant. He even left a smile on our face when he wrote a comment on our to-go bag. We'll definitely visit on next trip to sarasota.
MM
Martin_Elizabeth
Jan 1, 2026
1.0
We asked for coffee and got cold coffee. They did not have what the said. The place was only half full and not busy. When I spoke to the manager her excuse for bad food and services that it New Years Eve and busy, but they were not very busy. I told her I wouldn't be back and she seemed more concerned about my review than loosing a customer. Don't eat there and Sarasota there is plenty good restaurants 😉
EE
elizabethtrouble
Jan 1, 2026
1.0
We came in on NYE and we were immediately seated there was no wait and the place was not crowded. It was in the lower 50’s outside so we both ordered coffee. Our waitress said she would make us a fresh pot. When the coffee arrived it was barely warm. We asked if we could have fresh or have the coffee we had warmed up. They took our coffee to the back where it was microwaved (which was fine). It arrived warmer than it was but not really “hot”. The waitress came and took our food order. When they took my boyfriend’s order we found out his favorite item was no longer on the menu. He orders the short rib which comes with glazed carrots and mashed potatoes. They are out of the mashed potatoes and ask if he would rather have pasta instead. He really wanted the mashed potatoes (he’s a tater guy) but says ok to the pasta. It is a long wait for the food which is to be expected but when it arrives it is put down in front of us without a word. Mine looks ok his doesn’t. He expected plain pasta on his plate in place of the potatoes, but instead gets pasta with marinara sauce. He isn’t into red sauce but there is no one around to fix the problem. We start eating. My meal isn’t great. I ordered the chicken Alfredo by the way. My pasta is in a big wad in the middle I had to eat around the edges. My chicken was ok what there was of it and the green peas were hard as rocks. But that Caesar salad always hits. I would get that again. So the waitress comes back finally. Our coffee was long gone she never once got a refill and she never got us our fresh pot. We finally are able to explain the problems we were having and she said she was sorry and would speak to her manager. They did comp the meal which was nice but it wasn’t the experience we were hoping for for our NYE. We wouldn’t go back to this location.
JB
jay big
Dec 20, 2025
5.0
This location is on point. From the moment you enter , until the time you leave. I sat down and it was like the A team. Get seated by 1 person. Sever takes your order and stuff gets to the table really fast. 1 person brought my soup, another person brought my bread and server came back with drinks right after that. Very fast and speedy service.
Jason the server is really good at his job. the team the this location is 2nd to none.
Frequently Asked Questions About Carrabba's Italian Grill
What type of cuisine does Carrabba's Italian Grill in Sarasota serve?
Carrabba's Italian Grill offers authentic Italian cuisine for dine-in, carryout, delivery, or catering.
What are the operating hours of Carrabba's Italian Grill in Sarasota?
Carrabba's Italian Grill is open from 11:00 AM to 10:00 PM Monday through Thursday, 11:00 AM to 11:00 PM on Friday and Saturday, and 11:00 AM to 9:00 PM on Sunday.
Does Carrabba's Italian Grill offer a happy hour? If so, when is it?
Yes, Carrabba's Italian Grill offers happy hour every day from 4:00 PM to 6:00 PM.
What services are available for pickup and delivery at Carrabba's Italian Grill?
Carrabba's Italian Grill offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery.
Is Carrabba's Italian Grill wheelchair accessible?
Yes, Carrabba's Italian Grill has wheelchair accessible entrances, parking, seating, and restrooms.
Does Carrabba's Italian Grill provide a menu online?
Yes, you can view Carrabba's Italian Grill menu online at https://www.carrabbas.com/menu/sarasota.
Are children welcome at Carrabba's Italian Grill?
Yes, Carrabba's Italian Grill welcomes families and children and offers a children's menu.
What nearby places can customers visit before or after dining at Carrabba's Italian Grill?
Customers can visit Siesta Keys Beach for some beach time, or enjoy cocktails at Sand Dollar Pool Bar, both located near Carrabba's Italian Grill.
Are there any nearby stores for shopping around Carrabba's Italian Grill?
Yes, customers can shop at Earth Origins Market, an organic grocery store, or Zing Patio, which specializes in furniture and sporting goods, both nearby.
Can customers conveniently access Carrabba's Italian Grill if staying at a nearby hotel?
Yes, Carrabba's Italian Grill is conveniently located near hotels like Best Western Plus Siesta Key Gateway and Spark by Hilton Sarasota Siesta Key Gateway, making it easy for guests to visit.