Arby's

3.9
1605 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
5980 Cattleridge Blvd, Sarasota, FL
34232, United States

Hours

Reviews

3.9
1,605 reviews
5 stars
752
4 stars
395
3 stars
202
2 stars
100
1 star
156

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied significantly, with some praising friendly and efficient staff, while others reported rude behavior and poor handling of mistakes.

Food Consistency

Food quality was inconsistent; while many enjoyed fresh and tasty items, others received cold or improperly prepared meals.

Cleanliness

The restaurant was frequently noted for its cleanliness, with several customers appreciating the well-maintained environment.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Value for Money

Some customers felt the prices were high for the portion sizes and quality, while others found it to be a good value.
  • AT
    All style tile
    2 days ago
    2.0
    Waited a long time in the Drive-Thru and still got the order wrong
  • JS
    Judy Shellenberger
    4 days ago
    5.0
    I love their sliders.
  • BG
    brian glassmoyer
    Dec 31, 2025
    5.0
    Went to drive through windows. Quick service, food was hot, friendly staff.
  • JC
    Jessica Cane
    Dec 15, 2025
    2.0
    I got my food through the drive through specifically said no. Red ranch sauce on my double beef and cheddar and there was extra red ranch sauce put on there, and it was extremely sloppy to the point where I had to cut it up with a fork and knife and eat it. I understand arby sandwiches. Aren't the cleanest to eat? But this was bad. I've never had an experience like this before. And I really hope not to have one in the future. Because I really do like arby's sandwiches.Although they are fast food, they're definitely tasty fast food.
  • NE
    Nick Elliott
    Dec 3, 2025
    1.0
    Zero stars if it was an option. Wrong order provided and instead of owning it and providing customer service, they laughed, were extremely rude, denied remaking proper order and lost a customer for life. Brutal experience. Terrible service. Slop food.