Handcrafted small-batch ice cream and gourmet candy in Santa Rosa Beach! Pecan Jacks Ice Cream & Candy in Santa Rosa Beach is a family-owned shop offering handcrafted, small-batch ice cream, gourmet candies, pralines, brittles, and chocolates. Our flavors range from fun favorites like Oreo, Key Lime Pie, and Red Velvet to adult-only +21 options including Bourbon Pecan Praline and Bailey’s Salted Caramel. Perfect for families, beach days, and gifting. Located across from Ed Walline Beach Access. Follow us for seasonal flavors and events.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.