It's Heavenly

3.7
241 reviews

About

Ice Cream Shop
Take a walk through Seaside, Florida until you see the bright blue awning and giant triple-scoop ice cream cone in front of It’s Heavenly! The central location in this breezy beach town makes it the perfect place to pop in on a bright, sunny day for something delightful. We offer Mayfield Ice Cream, G.S. Gelato - made locally in Fort Walton, fresh baked cookies, pies, shortcakes & brownies, Lavazza Coffee & Espresso, and all of the greatness in between such as milkshakes, a "hand-fold" on a cold-stone, fountain drinks, bottled sodas, & floats! Come see us for all of your sweet tooth needs.

Details

  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

It's Heavenly
63 Central Square, Santa Rosa Beach, FL
32459, United States

Hours

Reviews

3.7
241 reviews
5 stars
118
4 stars
38
3 stars
19
2 stars
18
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on staff friendliness; some customers praised the service while others reported rudeness and lack of attentiveness.

Product Quality

Ice cream and gelato received varied feedback; some flavors were enjoyed while others were described as tasteless or freezer burnt.

Pricing

Many customers found prices to be excessively high compared to the quality of the products offered.

Portion Sizes

Several reviews mentioned small portion sizes for the price, leading to dissatisfaction among customers.

Cleanliness

The shop was generally reported as clean, but some customers noted issues with staff hygiene practices.
  • FB
    Freeport Barstool
    3 days ago
    5.0
    Kiaya and Adia were great! Ice cream was great! Overall great experience!
  • RT
    Ryan L. Terry
    Nov 15, 2025
    4.0
    Efficient, friendly service paired with sufficiently tasty ice cream and gelato selections makes for a delightful stop on a pleasant afternoon.
  • AH
    Ally Hunter
    Oct 16, 2025
    5.0
    Amazing service! The whole team was so kind and very complementary to the guests! Bailey checked us out and she was so sweet and genuine. We got the Butterfinger ice cream and it was absolutely divine! We also recommend the cookie sandwich!
  • JW
    John Wilson
    Oct 3, 2025
    5.0
    Friendly folks served up a cup of Cookie Monster ice cream for my 3-year old, and it was a huge hit!
  • RC
    Redmond Cross
    Sep 19, 2025
    2.0
    Overpriced and not that great. We got the $13 cup of ice cream (triple chocolate) and it was not worth it. The brownie wasn't very good and the ice cream tasted cheap. The ice cream was also freezer burnt, which isn't a huge deal but harms the presentation. It was also served in a disposable cup rather than a reusable one like other places with a similar product. If it was $7 it would be good, but $13 is too much for the quality you receive.

Frequently Asked Questions About It's Heavenly

Does It's Heavenly accept reservations?

No, It's Heavenly does not accept reservations.

What are the operating hours of It's Heavenly?

It's Heavenly is open Monday to Thursday from 9 AM to 9 PM, Friday and Saturday from 9 AM to 10 PM, and Sunday from 9 AM to 9 PM.