Pizza Hut

Reviews

• VJ

  Vanelsy Pagan Justiniano

  2 days ago
  1.0
  As I walk in I watched a young man moping the floor, keeping it clean. But not long after that he was in the kitchen making food without washing his hands. As I approached the register and asked for my money back and explained why he continued handling food and NO ONE in the kitchen seemed concerned 🤯
• LL

  Lenny Leger

  Apr 2, 2026
  4.0
  Real busy place, which means your pizza will be hot and fresh. don't forget the amazing wings for the side, and some dip
• HR

  Haileigh Roberts

  Feb 27, 2026
  2.0
  I ordered a medium hand tossed for delivery. The Drive never nocked on the door but by the time i walked out to check the pizza was cold. when i say cold, colder than room temperature. the pizza was ordered at 5:22pm and i checked outside at 6:22. I ignore the pizza being cold since you can always heat it up. when i open it THERES A DEAD ANT IN THE BOX!! i’ve been waiting for them to answer the phone for 20 mins. i just want my pizza remade and a different delivery driver! Edit: i had to go up there and they were quick to fix the pizza and apologizing constantly. thank you guys for fixing my pizza! Edit again: pizza was undercooked and by the time i got back home it was cold. i’m pregnant and eating undercooked pizza dough is a risk i don’t want to take.
• ZC

  Zach Cox

  Feb 8, 2026
  4.0
  I was greeted by Niyah who was very professional and personable. The order was filled exactly to my expectations. The neighborhood is a little sketchy and the building could use some TLC. All in all, it was a good experience and I would go back in the future.
• GN

  Giovanni Nieves

  Feb 6, 2026
  1.0
  I had one of the most frustrating and unprofessional delivery experiences ever with Pizza Hut in Sanford. Somehow, despite the correct information being on my order, the address on the receipt was wrong and even the phone number was incorrect — which already shows a complete lack of attention to detail. Instead of making any effort to confirm the delivery, the driver simply left the order sitting at a random doorstep without knocking, ringing the doorbell, or attempting to contact anyone. To make matters worse, when I called to try to resolve the situation, the employees were completely dismissive and uninterested in helping. There was no accountability, no urgency, and absolutely no real solution offered. It felt like they couldn’t care less that a paying customer never properly received their order. Between the careless handling of the delivery, the incorrect information on the receipt, and the apathetic customer service, this experience was beyond disappointing. If you value basic communication, professionalism, or even receiving your food correctly, I would strongly recommend thinking twice before ordering from this location.

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