Wendy's

3.6
1362 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
470 Town Center Circle, Sanford, FL
32771, United States

Hours

Reviews

3.6
1,362 reviews
5 stars
569
4 stars
273
3 stars
194
2 stars
91
1 star
235

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported issues with order accuracy and staff attitude, with many expressing frustration over rude interactions and poor service.

AI Ordering

The implementation of AI in the drive-thru has been met with significant criticism, as many customers experienced incorrect orders and a lack of human assistance.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold, poorly prepared, or incorrect items, leading to dissatisfaction.

Cleanliness

Several reviews highlighted concerns about the cleanliness of the dining area and restrooms, indicating a need for better maintenance.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and noted positive experiences, particularly during daytime hours.
  • DR
    Damaris Rodriguez
    Dec 30, 2025
    1.0
    Only reason I give it a 1 star is because of the older gentleman who greeted us! The older woman at the register acted and looked as if she hated her life and her job! All she did was complain about the cars in the drive-thru, as if that's not what a drive-thru is. When leaving, I thanked her for her service, told her to have a great day, and to have a great Holiday, she didn't respond or even look in my direction! The older gentleman caught on and apologized for her, said thank you to me, and wished me a happy holidays as well! Customer service positions are not for everyone and could cost establishments their reputation!
  • JA
    Justino Ascanio
    Dec 25, 2025
    5.0
    Muy ameno. Excelente atención.
  • AM
    Adyan Malik
    Dec 10, 2025
    5.0
    Food tastes like a Wendy’s but the service was awesome, Donna was awesome!
  • KS
    Kimberly Smith
    Dec 7, 2025
    3.0
    The drive-thru window is AI
  • JJ
    Jax
    Nov 18, 2025
    1.0
    After we placed our order painstakingly long through the AI screen, our 3 items without meals came out to just about $30. I arrived at the window and was not greeted, only given my amount. I paid, and when we got our food I asked for an extra ranch as we had order a chicken ranch club, and it looked dry. The young lady at the window responded with horrendous attitude snapping back like I had just asked for the impossible stating that there was an upcharge for sauce.

Frequently Asked Questions About Wendy's

Is 470 Town Center Circle Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 470 Town Center Circle still open?

Yes! Wendy's at this location is open and committed to serving quality food every day.