Subway

3.7
268 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Sanford Subway® Restaurant at 4589 St Johns Pkwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4589 St Johns Pkwy, Sanford, FL
32771, United States

Hours

Reviews

3.7
268 reviews
5 stars
125
4 stars
52
3 stars
24
2 stars
8
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and mistakes with orders.

Food Quality

Many reviews highlighted issues with food quality, such as missing ingredients, stale bread, and incorrect orders.

Cleanliness

Several customers noted that the restaurant was not clean, with some mentioning unsanitary conditions.

Staff Attitude

While some staff members received praise for their friendliness, many reviews pointed out unprofessional and unfriendly behavior from employees.

Management Issues

Customers expressed dissatisfaction with management, citing understaffing and poor handling of customer complaints.
  • TL
    Tiffany Litman
    Nov 3, 2025
    1.0
    I litterally ordered the chicken avocado sandwich online. Once I make it home to eat is when I realized she didn't even put avocado on my sandwich nor any chicken. It was a smashed sandwich that I paid 2 dollars extra for and didn't even receive what the sandwich called for
  • SJ
    Sajjad Jaffer
    Oct 21, 2025
    1.0
    One worker running the counter peak lunch hours. You will spend most of your lunch time standing there waiting. The owner needs to get the lady at the counter some help!
  • JC
    Joan C
    Oct 9, 2025
    5.0
    Clarity was very sweet and took my order with kindness. Very good service today at the Sanford location. Near the mall
  • 88
    89DGKILLA89
    Sep 28, 2025
    1.0
    This place needs to clean up im going to come back here again
  • KW
    Kristine Wallace
    Aug 17, 2025
    1.0
    This store has been down hill for about a year. It was closed for a bit, then recently reopened, maybe a few months ago now. We went in a few weeks ago and I was hoping for a better experience. I waited to post due fear of the worker there that day getting fired. Unfortunately, this store is no better, if anything it is worse. When I went to go pay, I asked for extra sauce on the side and this store only had lids...seriously, why? Okay, fine, then we only wanted water. I was told that this location does not provide courtesy cups, there is too many homeless people that come in wanting water. The worker tells me that they cannot give me a regular small cup because last time they did this they were threatened to be fired as the owner watched the cameras and saw this team member give a customer a cup. Seriously, is this a ploy to get people to spend more money? At that point, I am completely annoyed not just at the complete lack of customer service this place provides but also the lack of empathy and greed this greed the owner of this store has. I do not think it is the owners job to provide water to every Tom, Dick and Harry, however I do believe part of the job is provide excellent customer service to paying customers, this is what people coming back.

Frequently Asked Questions About Subway

What are the operating hours for Subway at Sanford II Plaza?

Subway at 4589 St Johns Pkwy is open Monday through Thursday and Sunday from 9:00 AM to 10:00 PM, and Friday and Saturday from 9:00 AM to 11:00 PM.

Does Subway at Sanford II Plaza offer delivery and pickup options?

Yes, they offer both in-store pickup and delivery services for customer convenience.