McDonald's

3.3
2892 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3785 Orlando Dr, Sanford, FL
32773, United States

Hours

Reviews

3.3
2,892 reviews
5 stars
968
4 stars
529
3 stars
516
2 stars
236
1 star
643

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and unprofessional behavior from management.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and overall dissatisfaction with the accuracy of their meals.

Speed of Service

A consistent theme was the slow service, with multiple customers reporting long wait times for food, often exceeding 20 minutes.

Cleanliness and Atmosphere

Several reviews mentioned cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.

Staffing Issues

Customers noted that the location appeared understaffed, leading to delays and a lack of attention to customers in the dining area.
  • AP
    Asucenalopez Perez
    1 day ago
    1.0
    THEY DID NOT GET MY ORDER RIGHT AND GAVE ME LES FOOD THAN I ORDER 🥀
  • SR
    Sylvia Rivera
    3 days ago
    1.0
    Ordered at 9:19pm for 1 SNACK WRAP DIDN'T GET MY SNACK WRAP UNTIL 9:39PM AFTER I WENT INSIDE AND ASKED FOR A REFUND. TO MAKE IT WORST THE TENDER WASN'T EVEN HOT. IT DOESN'T TAKE 20 MINUTES FOR A SNACK WRAP. HORRIBLE SERVICE.
  • SB
    Shani Beach
    4 days ago
    1.0
    This McDonald’s is the worst. They don’t have anyone working the front and the majority of the workers must hate their job. I came through the drive thru and after being parked and made to wait, my order was wrong. No biggie, I came inside to get it corrected but no one was up front. There was a guy in front of me who said he had been waiting for a while and although workers were coming and going to drop delivery or pick up orders no one would acknowledge him. I finally flagged down a worker and she actually held her hand out in a do not bother me gesture. I held up my bag and explained that I received the wrong order. She grudgingly took the bag with a deep sigh and rolled her eyes! The poor guy in front of me just wanted to order a coffee but had cash so he didn’t think he could order through the kiosk which is literally the only option. I felt bad for him so I ordered through the kiosk for him. I don’t know how this place stays open.
  • AT
    Auner Teo
    Nov 9, 2025
    1.0
    Don’t really do reviews but this McDonald’s is the worst McDonald’s I’ve been too service doesn’t even deserve a star food was cold no sauces in the bag when I asked I orders snack wrap meal and kids meal the snack wraps wasn’t even wrapped it was a taco if I wanted a taco I would have gone to Taco Bell kids meal 4 piece was cold like how yall have warmers for them and so was the fries cold and stale like it was in the fry basket for too long no new fries just bad experience I will not return to this location and I advice you not to return to this location as well
  • EL
    Ethan Mocio Lek
    Oct 30, 2025
    1.0
    I just bought myself a sandwich. I asked the lady if I could get a water. She said "we don't hand out water anymore sorry". I guess I'll just die

Frequently Asked Questions About McDonald's

What are the McDonald's operating hours at 3785 Orlando Dr, Sanford, FL?

McDonald's at 3785 Orlando Dr, Sanford, FL is open 24 hours a day, 7 days a week.

Is the McDonald's location at 3785 Orlando Dr open for delivery?

Yes, this McDonald's offers delivery services 24/7, including same day and no contact delivery.