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McDonald's

3.3
(2932 reviews)

Business Details

3785 Orlando Dr, Sanford, FL
32773, United States
(407) 330-9433
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3785 Orlando Dr, Sanford, FL
32773, United States

Hours

Reviews

3.3
2,932 reviews
5 stars
979
4 stars
529
3 stars
518
2 stars
239
1 star
667

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews mentioned cold or improperly prepared food, with several customers expressing dissatisfaction with the freshness and accuracy of their orders.

Staffing Issues

Numerous comments highlighted understaffing and a lack of urgency among employees, contributing to delays and poor customer experiences.

Cleanliness

Several reviews pointed out unsanitary conditions, including dirty tables and floors, as well as issues with food safety.
  • GG
    Gus Grana
    1 day ago
    1.0
    Ordered breakfast at 10 a.m. via app for pickup. Within a few minutes, I got confirmation that it was ready for pickup. I ran into traffic and arrived around 10:45. They told me that the confirmation that it was ready did not matter. If you do not arrive by 10:30 a.m., even if you receive confirmation it is ready, the order is automatically canceled. I looked at the app; the order was not canceled as they claimed, and there was no mention of the policy they mentioned. They said they had nothing to do with the app and could do nothing at the store. I had to cancel the order myself. I believe they lied about the policy and that they actually do not fill orders until people arrive. They have made mistakes with orders in the past, but I always let it go because they were slammed and it was my fault for not checking the bag before leaving. However, the lying and the way they went about addressing it was it for me. Will never go there again.
  • CC
    Carisa Civiello
    4 days ago
    1.0
    I was missing an entire meal and other items from my delivery order. Bag was stapled shut, not sealed properly. Do better.
  • EC
    Erika channel
    Feb 22, 2026
    1.0
    Place sucks!!!... everytime we go we have to wait 20 mins for our food and they always gotta pull u and park u each time .... if I wanted that I would order curb side and wait just as long 0/10 for this location
  • JR
    Josue Rolon
    Feb 20, 2026
    5.0
    The male blonde haired crew trainer has top notch customer service. 👌
  • NS
    Nicole S
    Feb 2, 2026
    1.0
    Just left the drive thru and watched them move the right lane 4 cars ahead of the left lane. When I got my order finally it was wrong and missing items i paid for. I asked for ketchup and immediately got the window slammed in my face. Train the team better....

Frequently Asked Questions About McDonald's

What are the McDonald's operating hours at 3785 Orlando Dr, Sanford, FL?

McDonald's at 3785 Orlando Dr, Sanford, FL is open 24 hours a day, 7 days a week.

Is the McDonald's location at 3785 Orlando Dr open for delivery?

Yes, this McDonald's offers delivery services 24/7, including same day and no contact delivery.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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