McDonald's

3.3
2917 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3785 Orlando Dr, Sanford, FL
32773, United States

Hours

Reviews

3.3
2,917 reviews
5 stars
974
4 stars
530
3 stars
519
2 stars
238
1 star
656

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including hair in drinks and dirty tables.

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Order Accuracy

Many customers experienced issues with incorrect orders and missing items.

Food Temperature

Several reviews mentioned receiving cold food, indicating a lack of proper food handling.

Staffing Issues

Frequent comments about understaffing and employees not being attentive to customers.
  • EM
    Envy Morales
    6 days ago
    1.0
    Staff just sit in the back having full conversations with each other instead of helping customers at front counter and I’m also an Uber Eats delivery driver and always have trouble at this location with orders coming out on time. As for HR or higher ups, I’d suggest you look over this location and actually see what’s going on because I’ve been here several times this week and it’s just ridiculous the service that’s here. I also just ordered some food and they gave me literally cold food.
  • JR
    Jose Riera
    Dec 31, 2025
    3.0
    I'm still having a hard time understanding why there's no employees taking orders at the counter I went through the kiosk and apparently I ordered the wrong coffee got iced coffee instead of hot coffee when I brought this to one of the employer's attention they seemed to be bothered
  • PA
    Pamela Alarcon
    Dec 29, 2025
    1.0
    I ordered earlier today, ate my food but ended up saving my drink for later because I had another drink I took from home. Later today I decided to get my drink to finish it and to my surprise when I’m almost done with it I take a sip and feel something moving in my mouth so I go spit it out and what came out of my drink was a whole hair. This is disguising this is not clean or even close to following rules to dealing with food. I’m sick to my stomach now I tried calling but like always nobody is picking up the phone. Don’t waste your time and money going somewhere where maintaining cleanliness is not a priority and not having your employees use the proper use of the uniform like wearing something on your head to prevent this happening.
  • SH
    Sherrie Haake
    Dec 26, 2025
    2.0
    Not a normal restaurant. It's only app. Use or kiosk. No condiments in eating area. Meat was not cooked all the way, I had to return it. All food was cold to the touch. 1 employee had hair hanging in face, not a good place to be eating if you want it hair free. Manager, Mackinze, is great but I think over her head Too many employees standing around and rushing to get out cold food.
  • KK
    Kyle
    Dec 26, 2025
    1.0
    Ordered a meal and didnt get any dipping sauce with it asked the worker standing at the front desk for some and she refused to help us for no reason.. absolutely useless staff go somewhere else and dont waste your time here this is the worst McDonalds ive ever been to in my life

Frequently Asked Questions About McDonald's

What are the McDonald's operating hours at 3785 Orlando Dr, Sanford, FL?

McDonald's at 3785 Orlando Dr, Sanford, FL is open 24 hours a day, 7 days a week.

Is the McDonald's location at 3785 Orlando Dr open for delivery?

Yes, this McDonald's offers delivery services 24/7, including same day and no contact delivery.