McDonald's

3.3
2561 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
150 Hickman Dr, Sanford, FL
32771, United States

Hours

Reviews

3.3
2,561 reviews
5 stars
921
4 stars
455
3 stars
362
2 stars
218
1 star
605

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and food not prepared as requested.

Service Speed

Many reviews highlighted slow service, with long wait times for food and orders not being fulfilled in a timely manner.

Staff Attitude

Customer experiences varied, with some praising friendly staff while others reported rude or indifferent behavior from employees.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and unsanitary conditions.

Operational Issues

Frequent complaints about the drive-thru being closed, mobile order only policies, and equipment failures (like the ice cream machine) were common.
  • SS
    Shawn Sabisch
    1 day ago
    1.0
    Store closed 3 people inside but no need to serve 24 hours whata joke
  • MR
    Mari Rodriguez
    Nov 13, 2025
    1.0
    Lies this location isnt open 24/7!!! as the employees hanging out in the back area say it not open but they have a full staff?!! So tired of this location… ice cream machine been down for a year and now they not open at 10pm?!! Turn this place into a Taco Bell at least they’re accountable!!!
  • YK
    Yardi Kno
    Oct 29, 2025
    1.0
    I try to avoid this location at all cost. The normal one I go to was closed for some reason and yet again they just mess up my order half my order isn’t wrapped properly and falling into the bag. Not to mention how long it took to get the food. None of my food had monopoly pieces physically or digitally and my nuggets came in a quarter pounder box. Just avoid this location.
  • JJ
    Jasmine
    Oct 26, 2025
    1.0
    Always an issue with them closing early, food always cold, food always old, always out of sweet tea. Anytime I try to say something they just give a half shrug and apologize but doesn't sound sincere, like they're annoyed I'm bothering them. I came to feed my daughter because she was hungry and I didn't have much money on me but I had free sandwich and fry on the app I was going to use and they turned us away because they were closed early. Mind you it says open 24 hours so they're not supposed to close at all. My daughter crying because she's hungry and nobody cared. So over this place and nobody caring that the food they serve is nasty and old and cold and hard. I hope people stop coming to this location and maybe then they'll wake up and start to care and do something about the food and staff.
  • SD
    Sam and Daniel
    Oct 21, 2025
    1.0
    This is not the first time I have had issues with this location. I made an online order for breakfast because the app said to place it by 10:29am, which we ordered before that, and when we got to the location, they refused to make our online order for us and told us to cancel our order through the app even though when you go to the app, it tells you that the restaurant needs to be the ones to issue the refund. Not very great experiences at this location whatsoever.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 150 Hickman Dr, Sanford, FL?

McDonald's at 150 Hickman Dr, Sanford, FL is open 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-thru service?

Yes, this McDonald's location offers drive-thru service open 24/7.