McDonald's

3.3
2592 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
150 Hickman Dr, Sanford, FL
32771, United States

Hours

Reviews

3.3
2,592 reviews
5 stars
926
4 stars
458
3 stars
364
2 stars
218
1 star
626

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and staff being unhelpful or rude.

Inconsistent Hours

Many reviews highlighted that the location does not operate 24 hours as advertised, often closing early or only accepting mobile orders.

Food Quality

Numerous complaints about cold, stale, or improperly prepared food were noted, with some customers receiving incorrect items.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions in the restaurant and bathrooms, raising concerns about overall cleanliness.

Positive Staff Experiences

A few customers praised specific staff members for their friendly and efficient service, indicating that there are exceptions to the overall negative feedback.
  • BV
    Bbsbeh Veghehe
    1 day ago
    1.0
    This might be the WORST McDonald’s ever… the whole time like one person was working and there was so many people just talking doing absolutely NOTHING. Even the manager was just chatting not doing anything!! What a joke this place is.. and for a McDonald’s.. I guess everyone working there matches their mascot at least, all clowns not doing anything but a select few. Also they gave me cold… FREEZING cheese on my Mcburger, I was having the worst day and this was just so annoying to deal with. You guys suck 😡😡😡🤬🤬🤬🤬🤬🤬🤬😡😡😡😡😡🤬🤬😡🤬😡😡🤬🤬
  • JJ
    JM
    Jan 2, 2026
    1.0
    MISLEADING BUSINESS PRACTICES.... This location lies to its customers about its business hours. Their excuses often vary from their systems being down to short staff. Its absurd that they operate in this manner. But actions are being taken with Mcdonalds Corporate, City Of Sanford, Hollis Enterprises, Florida Department of Regulation and Linceses.
  • CS
    Caleb Swanson
    Dec 27, 2025
    1.0
    Went In to see a friend am homeless Dianna the manger call the cops and gets me kicked out by the sheriff and I didn't ask no one for nothing a woman asked if I was hungry and I said yes the manger asked her if I asked her for food she said no I offered and no I'm not allowed thier may god show her karma...
  • JF
    Joey FLORIDA
    Dec 26, 2025
    1.0
    Pulled into drive-thru at 10:45 on a Friday night. After waiting for 6 minutes, the guy told me he's only doing mobile orders... Not sure if that's a standard thing or one lazy employee's solution to managing a Friday night. Went to another restaurant who served me properly via drive through.
  • SF
    Sebastian Faris
    Dec 23, 2025
    1.0
    Horrible experience went in to get a double hamburger they made my order after 18 mins of waiting after ordering on the app before i walked inside told them my food was wrong and had to wait another 11 mins to get my food worst McDonalds i have been to and i travel all over somewhere new each week for work management was working but not helping customers inside

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 150 Hickman Dr, Sanford, FL?

McDonald's at 150 Hickman Dr, Sanford, FL is open 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-thru service?

Yes, this McDonald's location offers drive-thru service open 24/7.