Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Inconsistent Hours
Many reviews highlighted that the location does not operate 24 hours as advertised, often closing early or only accepting mobile orders.
Food Quality
Numerous complaints about cold, poorly prepared food and incorrect orders were noted, with some customers expressing dissatisfaction with the freshness and quality.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions in the restaurant and restrooms, raising concerns about overall cleanliness.
Mixed Customer Experiences
While some customers praised friendly staff and good food, many others had negative experiences, indicating inconsistency in service and quality.
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Obsessed Lookz
1 day ago
1.0
Do not order through the app at night even though the app allows you to order. You will be told they are CLOSED. (Call first) Even though there’s no notices or signs stating they are closed while the app tells you that the location is 24hrs. You are told to wait 24hrs for a refund. Especially DO NOT choose pickup at counter. It won’t allow you to cancel the order at all or change pickup options so that you can cancel it. This is a HUGE INCONVENIENCE! What if someone uses their last on food and they are told they have to wait 24hrs for a refund….
FM
Faith Mageloff
2 days ago
1.0
Every single time I go here, order from here, get delivery from here it takes sooooo long. This location needs to get it together I shouldn’t be waiting 45 min for a SINGLE fast food item this is so embarrassing especially with the pricing the have things for now
LH
Lauren H
6 days ago
1.0
Quite literally the worst McDonald’s location i have ever been to. The food is always cold, my order is never right, and the mccrispy’s are always so tough you feel like you’ll break your teeth on it. This was the second chance i had given this location and they absolutely ruined it. Wish i had spent my money elsewhere.
RP
Rondi Pepper
Feb 19, 2026
1.0
This McDonald’s despite being 24 hours is never open. if they are open, it’s rare that they are not only accept mobile orders. The app allows you to place a mobile order but yet when you arrive they are always “closed”, place a mobile order you get to the drive-through and the employees come on the mic to say “we’re currently closed”. How are you going to be currently closed if you’re 24 hour location? no signage, no nothing. The workers just block the doors with trash cans. They leave the menu boards on and just say that they’re currently closed. I don’t understand how this McDonald’s stays in business and if you are lucky enough to get there when they are open, you burden them by ordering your food. It is the most unpleasant experience I have ever had and I truly do not understand how the location remains operational. .
AW
Amber Wheeler
Feb 15, 2026
1.0
They are NOT open 24 hours, despite claiming to! I’m writing on behalf of my partner’s experiences. My boyfriend will get off of work late and sometimes he will stop at this McDonald’s on his way home. It is rare that they will say they are open, even though the location hours are set to 24/7. He often arrives around 10 or 11 PM, not even past midnight. They will tell him they are only taking online orders. They have told him this so much, he now just places the order ahead of time. But sometimes, like today, they won’t even honor the mobile order! The mobile order went through without issues. When he got to the window, they said he’d be refunded. Why are they allowed to just arbitrarily close whenever they want to? Are they getting paid to just stand there and tell people they’re closed? And if they’re not accepting orders even online/through the app, there should be a way to pause orders for the night so the order can’t go through! Having so many customers disappointed on a routine basis and having to perform refunds is not efficient. I honestly don’t know why he keeps going back to this location, I certainly wouldn’t. Especially if it’s 50/50 on if I’ll have a good experience after a long shift. I’d recommend going to the Wawa across the street if you decide to go when it’s dark out.